My ipod touch wont turn on. i tried holding down the power and home button for about 1 min nothing happened i then plugged it in to my laptop and tried to restore to factory setting.A pop up message sayin an unknown error now its a blank screen.what to do

how do i fix it?

What was the exact wording of the error message? Usually a number or other information is provided in addition to just saying unknown error.

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    Hi! My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery"  on its screen. I tried with different chargers, still dead! What's weirder is that my sister who has iPhone 4 experienced the same today! No we don't live in the same house!! Does anyone have the same problem?
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    imanfromsweden wrote:
    Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
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    On belhalf of my fellow volunteers, the answer is, "We'll try our best." 
    My advice is to try not to treat this like it is a paid service provided by compensated professionals.  Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.

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    My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
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    I ended up on this link, which related to my problem:
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  • My ipod touch wont turn on it is stuck on the apple logo

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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iphone 4 had went black and now it wont turn back on i was just texting a second ago now i tried holding down the power button and that didnt work i need help

    my iphone 4 had went black and now it wont turn back on i was jsut texting on it a few mins. ago then when i went to check my texts it was black i tried holding the power button down but that didnt work can someone please help

    Hi alicia243,
    Thanks for visiting Apple Support Communities.
    If your iPhone wont power on, I recommend going through these steps first:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
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  • I pressed and held the sleep/wake switch and home buttons for about 15 seconds until the apple logo appears on the screen but it is stuck and wont go any further

    please help

    Try to force your phone into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. If you can't turn it off, please continue. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message.  http://support.apple.com/kb/HT1808
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  • I dropped my phone last night, already with a little bit of glass missing at the top. The screen has gone black with blue lines down it and i cant even see my home screen. I've tried holding down the power and home button, someone please help

    I dropped my phone last night, already with a little glass missing at the top. The screen is black with blue vertical lines, I cant even see my home screen I've tried holding the home and power button. Someome help?

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  • My ipad is frozen and is displaying a black screen.  Ive tried holding down the power off button but the apple displays and then nothing happens.

    my ipad froze during a upgrade.  it might have run out of battery.  i brought it with me to work and i'm charging it but it keeps displaying a black screen.  it wont even let me power it off.

    If it is totally black, all the time, and you can never see anything on the screen, I agree with stef7 - it needs replacing.  Is it still under the manufacturer's warranty?
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  • My ipod touch wont turn on at all even when i connect it to my computer

    So my ipod touch wont turn on at all even when i connect it to my computer! it was working fine then outta no where it wouldnt wanna turn back on. i tryed resetting but it doesn't do anything. Also when i put it on the charger it seems to get pretty hot...is the normal? help please...

    There are two different causes of this, either it has been overheated, or the iPod just crashed.  If it crashed, there is one simple step to fixing it.  Letting the battery die.  Do not connect to a charger port, or the device may get overheated, and need to be replaced.  Once it dies, it normally will show the icon, that is needs to be charged. Once you charge it back up, it should go back to normal.  If this doesn't help, then contact apple to the nearest store about getting a replacement.

  • Ipod Touch Wont Turn On - Please Help

    My ipod touch 2nd gen wont turn on at all. I have tried holding down the power and home button but that doesnt work and when i connect it to the computer it is not detected by itunes.
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    Try this before you take it to the Apple store or send it in for repairs:
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    3. Continue holding down the Home button while plugging it back into your computer
    4. Hold the button down until iTunes tells you it has detected an iPod in recovery mode. Follow the instructions from there.
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  • My apps on my iPod touch only open for a second then close, I tried the reset option of holding down the power button for ten seconds still no apps that I have down loaded will open just the one that are on the iPod like music app store whether time etc.

    My apps on my I pod touch will not open.  They start to load for one second close down.  I tried holding down the power button to reset it.  And that didn't work. Is the only option is to delete all apps and then reload them?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
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  • My ipod touch wont turn on and i tried to restore it and it says it cant be restored i need help

    My ipod touch wont turn on and i tried to restore it and it says it cant be restored i need help

    what error message?

  • Ipod touch wont turn on i tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

    my ipod touch wont turn on ive tried restoring it but every time i do it just says its waiting for the ipod to respond. meanwhile my ipod is no longer a black screen but the apple logo with a loading bar underneath that after leaving for 8 hours hasnt moved.

    Try:
    - Another cable
    - Another USB port
    - Reboot the computer
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch wont turn on the screen is balck i tried connecting it to my computer but it wont work.. Can anyone help me ?

    My ipod touch wont turn on, The screen is black and i tried to plug it inot my computer and it still wont turn on.. Can someone help me ?.

    After charging for at least an hour I would try in order:
    - Resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
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    - Next try restoring the iPod via iTunes.  You may have to place the iPod in recovery mode for iTunes to see the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Making an appointment at the Genius Bar of an Apple store

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