My ipod turns on and it pops up a red x with a circle around it

my ipod turns on and a red x with a circle arounf it when i turn it on

Hi JAYRRAA,
I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Thanks,
Matt M.

Similar Messages

  • TS1369 My ipod has a red " x " with a circle around it.What can I do ?

    Question :  My ipod is not recognised by my computer anymore when I plug it into itunes.The ipod has a red " X " with a circle around it. Is there anything I can do to get past this problem and start using my ipod again ?        

    iPod Displays a Red "X" Icon:
    http://support.apple.com/kb/TS1463

  • What do I do if when I turn on my ipod, there is a red x with a circle around it? It is giving me the itunes website to go to, but that is not helping.

    During power up it is making a clicking sound. The ipod is unable to power up to the home screen.

    Hey Noodle1995,
    You've come to the right place! The following article will provide you with more information:
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    Restore iPod from Disk Mode
    - Disconnect iPod from your computer.
    - Manually put iPod into Disk Mode.
    - Open the latest version of iTunes and connect iPod.
    - Restore iPod.
    Setup Service for iPod
    If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
    Apple Retail Store
    iPod Service Request Online
    Thanks,
    Matt M.

  • Ok, my 80gb ipod shows the red x with a circle around it..... Please help!

    I try to restore it. Menu and select buttons pressed together. Then once the apple logo comes on I immediately press play/pause, and the select buttons together, but it just comes up with the red x again, telling me to go to the website. It's not being recognized in I-tunes at all when I plug it in, not even being sensed by the computer itself. I'm getting really frustrated with this. Does anyone else have a problem like this? I hope I don't have to take it somewhere. Please help!

    Hi there Pooh Smallz ,
    You may find the troubleshooting steps in the article below helpful.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    -Griff W. 

  • How to turn on and off pop up blocker on mac notebooks

    how to turn on and off pop up blocker on mac notebooks?

    Safari / Preferences / Security. It's a checkbox.

  • What should i do if my ipod turned off and the batterie isn't dead  and my computer wont respond when i plug my ipod in

    what should i do if my ipod turned off and the batterie isn't dead  and my computer wont respond when i plug my ipod in

    hey there...i have the same issue i turned off my ipod and not i cannot start the unit again. I bought this in Dec and know for sure my batterie is good....please help......

  • My iPod turned off and it won't turn back on. How do I turn it back on?

    My iPod turned off and won't turn back on. How do I turn it back on?

    Thank you, thank you, thank you, bongzki_02 for your tip, It worked right away on my New iPod 7th Gen

  • Work in a middle school-ipod turned in and trying to get it back to its owner passcode protected

    Work in a middles school-ipod turned in and trying to find owner passcode protected

    its put itself in recovery mode. recovery mode means you need to plug it in to itunes on the computer and it will need to restore itself

  • When I use AC Adapter, Ipod turns on and off

    I will try to explain this the best I can, here goes...
    When I use all the battery in my ipod, so that it is completely dead, and I attempt to plug it into the AC adapter, the ipod turns on and off. I can hear the hard drive clicking on and off. It will not stay on; it just keeps doing this. However, if I plug the ipod into my computer, it will charge.
    Do people think that this is a problem with my ipod or with the AC adapter?
    I'd appreciate any feedback or if people have had a similar problem, let me know.
    Thanks so much.
    Gateway 450XL   Windows XP Pro   Pentium 4, 1.6 Ghz

    Welcome to Apple Discussions!
    Does it charge normally when connected to your computer?
    Which iPod do you have/are you using an Apple Power Adapter?
    Identifying different iPod models
    btabz

  • In the top right corner of my i phone screen there is a small padlock with a circle around it, what is this for and how do i get rid of it,, it has only just popped up

    in the top right corner of my iphone screen there is a small padlock with a circle around it, what is this for and how do i get rid of it, it has just popped up...

    That is the orientation lock indicator. It means that you phone will not go into landscape mode when tilted on it's side.
    To turn orientation lock off double tap the home button, to access the multitasking menu, then swipe your finger to the right over the multitasking bar at the bottom and touch the big button on the left with the padlock.

  • In ITunes, my library was about 55 G. I have a Ipod Classic 160 G. I synchronised my IPod on ITunes and I checked the tag Convert songs with a throughput greater than 128 kbit / s ACC before synchronisation I took maybe 6 hours to synchronise, and af

    In ITunes,
    my library was about 55 G. I have a Ipod Classic 160 G. I synchronised my IPod
    on ITunes and I checked the tag Convert
    songs with a throughput greater than 128 kbit / s ACC before
    synchronisation I took maybe 6 hours to synchronise, and afterward my library was
    about 42 G. All my tunes, more than 9500, seem still be in library. Most of my
    library is from music purchased in ITunes store along with copies on my old CDs
    an some MP3 files from other discs. This is good for me but what happened?

    This is good for me but what happened?
    I don't understand the question...  Did something happen that you think should not have happened?
    It took such a long time to sync, because iTunes was converting songs with bit-rate higher than 128 kbps "on the fly" while syncing.  That takes much longer than just syncing the songs. 
    Also, since you have so much space on your iPod (compared to the size of your music library), you should not use that "convert to 128 kbps AAC" setting.  For songs that are encoded higher than 128 kbps, the conversion reduces sound quality.  You may want to uncheck Sync Music and Apply, to remove the songs on the iPod currently, and then sync it all again without the "convert" setting checked this time.

  • I bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again

    i bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again
    please answer me as soon as possible

    Hello Ahmedabokamar,
    Thanks for the question! I'd recommend taking a look at the following article for troubleshooting steps that can help get your iPhone working again.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Allen

  • I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original com

    I need to update my iTunes and iPod touch,iPad and iPhone but they were set up with a hp laptop that i sold i tried to update my iTunes and apple devices but it tell's me if i update i will lose all media on my devices and to update with the original computr

    Go to www.ecamm.com and d/l PhoneView.
    To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place.
    With PhoneView you can take the content from the device to the iTunes library.
    MJ

  • HELP! iPod Classic has "X" with a circle around it, and i cant put it in disc mode

    Hello.... the iPod classic doesnt work anymore due to a "x with a circle around it". I tried putting it in disc mode and it wont come up on my computer screen and when I try to reset it, it still comes up with the "X" on the screen. I cant see the menu on it, and It wont work at all...
    Please HELP!

    The RED X most likely indicate that your iPod hardisk is dying soon or already dead, the only solution is to have the Hardisk replaced, either by Apple or 3rd Party service vendor.
    Some people have some luck, but banging the iPod on the rubber mouse pad, like myself, but after recovery, it only last above another 3 months, before the final RED X, when I got the hardisk replaced.
    To check you hardisk health, read this earlier, excellent post from tt2, although it wont fix the RED X, it does gives you some idea, of whether to sent it in or make it an expensive paperweight.
    https://discussions.apple.com/message/17776595#17776595
    Have a nice day!

  • My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work

    My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work

    Have a look through this Doc
    http://support.apple.com/kb/TS3281

Maybe you are looking for

  • File Save As bad filename

    Select File|Save As. Type in filename "p:\uams\sql\test.pks" hit enter. Save button is now disabled (dialog is not closed, very annoying...please close dialog after save). That is not the problem. Check directory No file named test.pks. File named jd

  • Using Connection Pooling in a WLS 5.1.x - Cluster

    Hi,           We have problems using connection pooling in a WLS 5.1.x - Cluster. Is it           possible to use CP in such a cluster at all ? The problem is, connections           will be opened and never been closed. How can I configure a cluster

  • Regarding selection of row?

    Hi All, I have a table in my view. i want to select the entire row when i click anywhere on the table. i am using  event_element = wdevent->get_context_element( 'CONTEXT_ELEMENT' ) to get the particular row.but i am getting ' Access via 'NULL' object

  • N96 Photo Editor - Edited image won't save

    When I open a photo, and select 'Edit' from options, I rotate my photos to the correct composition (as they were taken upside down!) and then from options I select 'Save'. The progress bar appears to indicate the device is processing the change. Howe

  • My messages broken in Mountain Lion, how to reinstall ?

    My messages broken in Mountain Lion, how to reinstall ? i browsed have MessageBeta.. cannot install in ML.. how i can reinstall ? Please help me.. thx