My ipod video is not recognized by the computer what should i do/

my ipod video is not recognized by the computer what should i do?

What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Similar Messages

  • My iPod Video is not recognized by my computer

    I've tried every little thing posted and every article about this subject. *I would like to know if there is a way to restore the iPod to its original configuration and software without being recognized by any computer.* I've tried about 10 different PC's and the only thing I get is the message that it's charging but no connection with the computer or iTunes at all. I mean, I really tried everything that is posted.
    Message was edited by: Gabi_Dani

    I would like to know if there is a way to restore the iPod to its original configuration and software without being recognized by any computer.
    No, it needs to be recognized.
    You've tried another cable? Is the iPod still within warranty?

  • Ipod touch is not recognised by the computer or in i tunes and is unrepsonsive. All we get is the apple logo. How can it be restored to factory settings?

    My ipod touch is not recognised by the computer or by itunes. All we get on the ipod is the apple logo and it won't do anything else. How do we restore the factory settings?

    Have you tried everything here?
    iOS: Not responding or does not turn on
    B-rock

  • A while ago i went to sync music onto my Ipod Touch. Not only did the computer erase my music i had no idea how to get it back :( I contacted Apple on the phone but the name was american and i found it really hard to understand him. How do i get it back!

    A while ago i went to sync music onto my Ipod Touch. Not only did the computer erase my music i had no idea how to get it back I contacted Apple on the phone but the name was american and i found it really hard to understand him. How do i get it back! i bought most of my music on itunes but i just dont have any idea where to go and whjat to do can any help me??
    Respond please!

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then see if you can redownload your past music purchases (those that are still in the store) via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you are not in a country where music can currently be re-downloaded, then have you not got it on your computer and/or on a backup ? If not then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • When I was restoring my iphone4, at the end of restoring the settings an error occured and it turned off by itself and now it is not recognized by the computer or by the itunes, what to do?

    Hey guys
    When I was restoring my iphone4, at the end of restoring the settings an error occured and it turned off by itself and now it is not recognized by the computer or by the itunes, what to do?
    thanks

    A device that has been jailbroken cannot be discussed on these Communities...Apple will not help you as that voids your warranty.

  • TA44551 ipod battery is not charged from the beginning, what i must do now

    ipod battery is not charged from the beginning, what i must do now

    What do you mean by your iPod is not charged from the beginning?  What have you done so far in terms of troubleshooting the issue?  Tried a different cable or USB port or wall adapter?  How old is the iPod?
    B-rock

  • My ipod touch will not connect to my wifi, what should i do?

    My ipod touch will not connect to my wifi, what should I do?

    - Reset the iPod. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    Do other devices successfully connect to the Internet?
    Does the iPod successfully connect to other networks?
    Does the iPod see the network(s)?

  • HT1420 person who sold it to me didn't Deauthorize the computer. what should I do ??

    I recently bought a macbook pro and the person who sold it to me didn't Deauthorize the computer. what should I do ??

    Erase the drive, install a new OS, and tell that person about the Deauthorize All function.
    (76841)

  • My ipod not recognized by the computer or itunes?

    Ok, the iPod works fine playing music and watching videos and everything else it is supposed to, and it charges fine. But when i plug it up my PC to sync new music, the screen on the iPod does like normal and goes to the gray and orangeish screen that says Connected, then immediately says Disconnecting iPod and shows the little progress bar as if you had ejected it. How can it do this on it's own before anything has recognized it?
    I have done everything that the Support on here has said, the 5 r's and all that, and nothing. Checked device manager on my computer and it actually says that is is plugged up and recognized, but has a yellow exclamation point beside it. The properties of it says this error...
    "Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer. (Code 47)"
    These errors occurred two days again until now, i have made no recent updates on my computer or iPod to have damaged anything but these problems randomly occur. it's really odd and if someone could help me it would be great.

    Have you carefully worked through each and every suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • Ipod 1st Gen Not Connecting to the computer and not being recognized

    Hi my friend is having some issues with her ipod first generation it is not being recognized by the computer when she plugs it in and when she opens itunes it does not show up. the only thing she can do is charge her ipod from the computer, if anyone can help that would be great thanks!!

    Could be any number of reasons.  One of them just may be your refusal to update iTunes.  Just because others are having issues does not mean you'll have them! 
    iPod appears in Windows but not in iTunes 

  • My iPod touch is not recognised by the computer or iTunes

    I have recently whiped my laptop and did a clean install of Windows 7. Now the iPod and the computer both beep when I connectn it to the computer BUT it does not appear as a drive i  the computer, it is not recognised in iTunes and it does not show to be that it is charging.
    I have uninstalled iTunes and all the associsted softwar (in the order designated) and reinstalled iTunes, powered down and restarted both deviceses, and stopped and restarted the Apple Mibile Device software. I even tried to "restore" the iPod and did the whipe on it (bad choise) now it displays the cord and plug and is asking to be connected to iTunes. but the laptop and iPod are not talking past the initial beeps.
    Not sure where to go from here.

    Did you try everything here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • My iPod classic is not recognized by my computer or iTunes

    My iPod is not recognized by my computer or iTunes. It worked fine a few months ago but now it doesn't even sync. I tried everything from turning it on/off, reinstalling iTunes, checking the connectivity issues and etc. After going through the connectivity test the only thing I found odd was that it said that the iPod classic running firmware 1.1.2 is not connected. Could that be the issue? And if so, how can I get that firmware running again?

    I have the same issue with my ipod classic, and have gone through these steps. However, when i come to the step where it says to reinstall: "
    Next, open the new version of iTunes and connect your iPod to your computer.
    Select your iPod in the source list and click "Check for Update" under the Summary tab.   iTunes will check to see if your iPod needs to be updated and perform the update for you. "
    there is no ipod listed in the source list to check for any updates under the summary tab. Itunes just DOES NOT see the ipod at all. And this is where I am stuck....further instructions PLEASE!!! Thank you....

  • Ipod shuffle is not recognized by any computer or itunes

    I have a first gen. ipod shuffle. It does not show up in Windows or Itunes on two different computers. The original problem was that it would not skip to the next song. I was going to reset or restore it, but I can't because neither computer (dell) that i own recognizes the shuffle. Help anyone?

    I have downloaded that utility but can not use it, as
    when I plug the shuffle into the USB port, it is not
    recognized by either computer I am using. I can not
    reset or restore, because in order to do that the
    computer would have to know the shuffle is plugged in
    and it doesnt. I have tried this on two different
    computers and get the same result, so I dont think
    its a computer issue, its an ipod issue. I also used
    to be albe to play the shuffle on the Xbox 360 and
    now can not.
    Just as a check, did you actually follow the THESE directions...EXACTLY?
    Using iPod shuffle Reset Utility
    1. Quit all running applications on your computer.
    2. Open the iPod shuffle Reset Utility.
    3. Connect iPod shuffle to a USB port on your computer. Do not connect iPod shuffle to a USB port on your keyboard or other non-powered USB hub.
    4. Click the Restore button. If prompted, enter an Admin user name and password.
    5. The restore process will start.
    6. When it is complete, quit iPod shuffle Reset Utility and open iTunes to sync music to your iPod shuffle.

  • My ipod touch is not recognized by my computer anymore

    I don't know what to do. It started happening after I updated Itunes a couple of days ago.

    Have you looked at this article:
    http://support.apple.com/kb/TS1495
    (iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)
    and/or
    http://support.apple.com/kb/TS1538
    (iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues)
    The later would apply if An exclamation point appears next to the device's entry in Device Manager

  • Ipod touch is not recognized by my computer

    My ipod had a black sceen with the apple logo only. I followed directions and connected to computer. New update was done then i received an error that the ipod was not recognized.

    Try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    What was the exact wording of the error message?

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