My IPOD was corrupted during updating ITUNES.
My IPOD was corrupted during updating ITUNES. Now all I get on the screen is USB up arrow ITUNES. What can I do?
If not successful try the remaining actions of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Similar Messages
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IPod Was Corrupted during download?
My son gave his old iPod touch to my daughter. She put a password on it and forgot it. I have tried to restore the device through the normal procedures, but I keep getting a prompt box stating:
"The software for the iPod "iPod" was corrupted during download.
Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
This is getting very frustrating. I have tried this 10 times with no success. Can someone please help me or give me any suggestions??? I would greatley appreciate it.
Thank you.Try disabling the computer's antivirus and firewall and trying again.
If you are using a wireless connection to your router try a wired connection. -
I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to
update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I am trying to update my ipod touch but it says that the update was corrupted during download
I am trying to update my ipod touch but it says that the update was corrupted during download
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
- Try when connected to another network -
I have just updated to itunes 11 and when I plugged in my ipod classic it locked up. When I tried again it said my ipod was corrupt and advised I reset it. I reluctantly did this as I lost all my music and now itunes just locks up when I plug in my ipod.
Not if you first do a sync and have iTunes make a backup. However, if your only copy of the iTunes data is in the Touch, then you need to first copy the data to a new iTunes Library using third-party software such as Phone To Mac.
-
I tried to update my ipad air from IOS 7.0.4 to 7.1 on iTunes. I clicked download and update, it started to download normally but when download finished iTunes shows error that "The software for the iphone was corrupted during download".
How can I fix this error ?I had the same problem. In the end I downloaded it manually. Here's the steps assuming you are on a Mac and have an iPad Air (Wifi). If not you can find other restore links here.
In the terminal (it kept failing to download in Safari):
curl http://appldnld.apple.com/iOS7.1/031-4521.20140310.D2Ydl/iPad4,1_7.1_11D167_Rest ore.ipsw >>~/Desktop/iPad4,1_7.1_11D167_Restore.ipsw
Once the file has downloaded, move it to ~/Library/iTunes/iPad Software Updates/
Quit and relaunch iTunes.
Should now work for you. -
I can't update my iPad. The message says, the software for the iPad was corrupted during download. Err=1403
What did iTunes Support say when you contacted them ? If it's been more than 48 hours since you contacted them and you haven't had a reply then contact them again.
If you haven't yet contacted them, then to do so :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
Everytime i connect to itunes and try to update the IOS to IOS 5,
Get pop up box after agreeing to terms and conditions stating the below,
The Software for the iPhone was corrupted during download.
Disconnect and reconnect, then try again. Make sure your network settings are correct and your connection is active, or try again later.
What could be the problem here?
Additional Info:
OS: Windows XP
Connected to Internet at Work through VPN
Itunes 10.5 installed
Latest IOS up to IOS 5 installed
IPhone synced and backed up
Tried reconnect/restart pc, but no change
Also, cannot download direct ipsw file as site blocked from work vpn
I have updated IPhone IOS previously from the current VPN/Work environment
Please help someone?I am on Mac but have a slow connection (its called 'Narrowband') and have had the same message twice. It downloaded Safari 5.1.1 to my macbookpro but I hate it (no back button and keeps on crashing) - I'm on Snow Leopard - the initial message is that it will take 10 hours to download. I may try at work where they have a faster connection.
However, is there another way to download the Iphone update (and Ipad2)?
pft44 -
I have an Intel Desktop iMac and I am upgrading from Tiger to Snow Leopard. I keep getting an error when it tries to load the Mac OS X update combined. It says that it was corrupted during download. Have try loading from Apple website Mac OS X V10.6.7 upgrade combined but it still won't do it? Any other suggestions. The printer is not working either - I am not sure if they are connected. Everything else is fine.
Please excuse, but I have to ask an obvious question: Did you already update using the Snow Leopard Retail install DVD? (You must do this first; 10.6.7 is just an update if you already have 10.6.) Are you, then, trying to update from whatever version was on the install DVD to 10.6.7?
Otherwise, I'd keep trying. The 10.6.7 Combo is a huge update. -
I need help, I seem to have lost all of my music from my Ipod. I bought two albums today which are still there as well as one I added via CD last week these are the only ones that remain. I got a message come up saying the ipod was corrupted and needed to be restored by itunes, I followed the instructions and it did a re-sync, but now all my albums are gone, other than the ones I said already. I can't find them in itunes, niether my ones bought from itunes or the ones put on via CD... Help please I am about to throw the poxy thing out of the window and have a melt down!!!!
one last thing: I'm also getting this problem here too:
https://discussions.apple.com/thread/5324398?start=15&tstart=0 -
I was trying to update itunes on my computer that has windows vista. during the update I received an error message; so I uninstalled itunes and reinstalled it. the instatlation process stopped with this message: "Service 'Apple Mobile Device' failed to start. Verify thta you have sufficient priviledges to start system services." I have used an ipad 2 since 2011 and have never had a problem with my itunes account or my ipad until now.
What steps do I need to complete to get my itunes account up and running again?Hi Kayleenfromwi,
Thanks for using Apple Support Communities. You may need to restart the Apple Mobile Device Service. This article has instructions for doing this:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If that doesn't resolve the issue, I would recommend trying the steps in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
I am trying to download ios7 onto my iphone 4s through itunes and keep getting the message "the software for the iphone was corrupted during download. Disconnect and reconnect then try again. Make sure your network settings are correct and network connection is active or try again later."
Try force quitting the app...
Hold the On/Off Sleep/Wake button down for a few seconds until a red slider appears, then press and hold the Home button until the app quits. -
HT1414 why wont iphone4 download ios6 without saying the software was corrupted during download
why wont iphone4 download ios6 without saying the software was corrupted during download what do i do n how do i resolve this i jus need an update as it is on ios4 still and *****
im having the same problem. i talked to a friend of mine who is basically a genuis and he said it probably is Apple's server...that so many people are updating and its causing this. i havent found a true answer yet, i tried to call apple support, but that was hopeless. i thought maybe restoring my phone or something, but i dont want to do that and then realize that if i waited til tomorrow or so that i didnt have to. but im stuck just like you guys!
-
My Iphone won't restore in Itunes saying that "Software was corrupted during download", HELP!!
error codes http://support.apple.com/kb/TS3694
can't backup or restore http://support.apple.com/kb/HT1808 you may have to do this a few times. -
I was told to update iTunes. I did and it failed. Then every time I tried to open iTunes I get the following message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." Then I get the following: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)." I have uninstalled and installed iTunes a couple of times with no luck. I cannot even access iTunes support
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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