My iPod was stolen a few weeks ago, and I have a lock on it. I used iCloud to keep it locked if connected to the internet. Can the person whom stole it still have access if they bring it to Apple?
I've had no luck finding it . I ALWAYS have it in my back pocket in school , but someone got smart and decided to take it . I kind of narrowed it down on who stole it , well... not really. I have a passcode on it ... Is it possible that Apple can still unlock it for them ? I really want it back cause my parents are low on money.. Anyways thanks xx
No. However, all they have to do is place the iPod in recovery mode and restore via iTunes. That erases the iPod and sets it up as a new iPod. There is no way to find it or prevent anyone from using it.
Similar Messages
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Hi, my phone was stolen a few days ago and just a few days ago the phone was online and it automatically locked itself since I've put it under lost mode and the thief probably switched off the phone immediately so that I cant locate it. Is it possible for me to have the last known location where he/she turned on the phone so that I can track it down from the last location? Thank you
Correct.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
If not running iOS 7.0, the phone can be forced into recovery mode & restored. -
I downloaded iOS7 a few weeks ago and now have the No Sim message. Can not access AT
So I downloaded iOS7 a few weeks ago on my iPad2 and now have the No Sim messege. I can not access my AT&T 3G account from the systems as it is greyed out. What can I do to fix it ?
Hey robbeef,
Even though these troubleshooting steps are centered around the iPhone, they address the "Invalid SIM" or "No SIM Card installed" or "No SIM" alert messages and should apply to your iPad. I'd run through them and see if that helps:
Update your iPhone to the latest version of iOS.
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
If you still are unable to resolve this issue, contact Apple support for further assistance.
via: iPhone: Troubleshooting No SIM
http://support.apple.com/kb/TS4148
Welcome to Apple Support Communities!
Cheers,
Delgadoh -
My computer was stolen several months ago and I now have a new laptop with a new id but I do not know how to retrieve my itunes account for i have forgotten my password and user id. I need a way to get into my old account.
http://iforgot.apple.com
Regards. -
Help !
I bought a new ipod and it was stolen so I tried to reconnect my old ipod classic 30 gb back to the computer but it wont sync just the red flashing no entry sign Ive tried all the suggestions under help but no go
ThanksHi Becki ..
You need to "authorize" the Mac.
Launch iTunes on the Mac then from the iTunes menu bar top of your screen click Store > Authorize This Computer.
Now, using the same Apple ID as you used to purchased iTunes media originally, you should be able to sync all your content.
More details here > iOS: Syncing with iTunes -
My iPhone was stolen a few days ago. It appears to be offline on the Find My iPhone app. If the person who has it turns it on only for a brief moment and then turns it off immediately, will the location still be found? Once it returns to being offline will the location still be sent to me? And also, how can I retrieve my pictures from my iCloud?
Anything is possible.
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My iPhone 4s was stolen almost a week ago now. If I can still see the phone listed in Find My iPhone but appears to be turned off does this mean the theif has not restored it to factory settings???
Are you sure? I have other devices at home. The only way I can make them disappear on the tracking list is by turning off location or resetting to factory settings.
I just want to make sure I'm not tracking a phantom that I will never recover :-( -
Hello, my Ipad was stolen about a week ago, I activated the "find my iPhone" app, however it says my Ipad is offline since the day it was stolen, does anyone know…:
1. Is there another way I can track its location, or more importantly have the information stored on my Ipad erased ASAP?
2. Taking into consideration I blocked the iPad using the find my iPhone app, is there anyway the iPad can be used? Can someone erase all the data, my itunes account, reset all settings etc.? before connecting online?
3. How can I recover my photos? I already signed in to icloud on my PC and I have no "Photo" icon, does this mean that they are lost?
Thank you!What To Do If Your iDevice or Computer Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Mac Computer
Find My Mac can be used from Find My Phone at iCloud.com and via Find
My Phone on your iDevice.
The following is third-party anti-theft software:
1. STEM 2.1
2. MacPhoneHome 3.5
3. MacTrack 7.5.0
4. VUWER 1.7
5. Sneaky Bastar* 0.2.0
6. Undercover 5.1.1
7. LoJack for Laptops
8. Hidden 2.0
9. Prey 0.6.2 -
My Acrobat X Pro won't open. It's part of the CS6 suite. Was working a few weeks ago no when I try to start app it does nothing. Thanks
Hey kalymi,
You might need to refer this kb file and try resolving the issue:
Doesn't launch after 30 days | Installed as part of a CS6 suite
Regards,
Anubha -
Just got my iPhone 4 a few weeks ago and can't hear people on phone unless its on speaker phone.
I just got my iPhone 4 a few weeks ago and I love it so so so much but now today I can't hear anyone unless its on speaker and they can't hear me. I heard apple is better to talk to about this other than Verizon. I was wondering how much it'd cost to replace it from apple??? PLEASE HELP. I'm so desperate.
Did you try a hard reset on the phone by holding the power button and the home button for more than 10 -15 seconds? Then try to make a call.
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I have no sound alerts on my iphone5. My software is up to date. I can hear on a call but I have no text alerts, no ringtones, nothing that involves sound! Everything was okay a few hours ago. I have no idea how this happened. Please help!!
I tried the compressed air, Qtip, etc... still nothing. Called Apple again.... and we did a complete factory reset from iTunes, wiping everything out... still no sound, which proves that it is a hardward problem, under warranty, I have to have phone replaced No Apple repair centers within 300 miles of me! So... shipping phone off today. Bummer.
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I had an iPod touch, but it was stolen or lost. Now that I have a new one with a new Apple ID, is there someway I can access and download all my old photos and data from my old Apple ID to my new device? I still remember my old Apple ID and password.
Restopre from backup
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also,
- If you used PhotoStream then try getting them from your PhotoStream. See that topic of:
iOS: Importing personal photos and videos from iOS devices to your computer -
Acrobat Pro X will not open today. I used it a few weeks ago, and the rest of my CS6 Suite of programs are working. How do I get Acrobat Pro X to work again?
Please refer
Doesn't launch after 30 days | Installed as part of a CS6 suite -
I bought iPhone 6 Plus few days ago and I have the following problems:
1) When entering through Safary to Google Images and tap on each one of them they do not enlarge nor I am able by click on them to enter into their connected website
2) When I receive an e-mail with images I cannot easily save them in my gallery. It needs more than 10 tabs to the window "save this image" or "save all 3 images" and if I am lucky it saves one image. This is very frustrating, I loose a lot of time trying and affects my job.
I would highly apreciate any help
Kind RegardsI bought iPhone 6 Plus few days ago and I have the following problems:
1) When entering through Safary to Google Images and tap on each one of them they do not enlarge nor I am able by click on them to enter into their connected website
2) When I receive an e-mail with images I cannot easily save them in my gallery. It needs more than 10 tabs to the window "save this image" or "save all 3 images" and if I am lucky it saves one image. This is very frustrating, I loose a lot of time trying and affects my job.
I would highly apreciate any help
Kind Regards -
I sent a request 2 1/2 weeks ago and I have not heard back from anyone. My cc was charaged $24.99 for a year of music in the cloud - I DO NOT want this service......... Could you tell me the status of this request? Please credit my American Express credit card.
You aren't addressing Apple here. This is a user to user technical support forum.
If you are trying to get a refund for iTunes Match, try calling the Apple online store (1-800-MYAPPLE in the U.S.).
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