My iPod was stolen and insurance company want it's serial number before replacing it. They have advised iTunes stores this information as a device connected to iTunes. Can anyone advise how I find this information?
IiPod serial number stored in iTunes, can anyone advise how I find this information for my insurance company?
Juliebathgate wrote:
IiPod serial number stored in iTunes, can anyone advise how I find this information for my insurance company?
Hi,
If you have made a backup at any time of your iPod in iTunes, it should be in Preferences, under Devices tab.
In iTunes
Open iTunes Preferences.
From the Preferences window click on the Devices.
Once you are there you should see a list under "Device Backups:".
Hover your mouse pointer to the device and in a little while it should display the serial number of the device (with an iPhone it will also display a phone number used with it and the IMEI code and with an iPad it will display the IMEI in addition to the serial number).
A pircture of where it can be found: http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT4946/en_US/HT4946- devices-iphone-001-en.png
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My iPhone 4 was stolen and I need to get its serial number
So my iPhone 4 was stolen and I need to get the serial number off of it to help find it. I looked online and an article (this one to be exact: http://support.apple.com/kb/HT4061?viewlocale=en_US&locale=en_US) told me to go to iTunes>Preferences>Devices and then select my device and it would tell me the serial number. However, when I got to the devices menu, my iPhone didn't show up, but my dad's did. Any idea on how to get it to show up or an alternate way to get the serial number (I don't have the box or the phone)?
Yours was stolen, it will not show up in iTunes. There is no way to get your serial number unless you registered it with Apple: Your Support Profile for Registered Purchases.
What To Do If Your iDevice or Computer Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Mac Computer
Find My Mac can be used from Find My Phone at iCloud.com and via Find
My Phone on your iDevice.
The following is third-party anti-theft software:
1. STEM 2.1
2. MacPhoneHome 3.5
3. MacTrack 7.5.0
4. VUWER 1.7
5. Sneaky Bastar* 0.2.0
6. Undercover 5.1.1
7. LoJack for Laptops -
hi my iphone was stolen, and i need to retrieve my serial number, i dont have a box is it possible to get it through i tunes?
well my laptop was formatted and all data along as well, so is there any other way as i only have my login with purchased items on Itunes. Would apple be able t help me out?
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My ipod was stolen and i need to fin the serial code. how do i do that?
my ipod was stolen by some kid and i want to track it. and i need my serial code. how can i find it
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
The SN will only identify the iPod as yours if it is recovered. -
if someone knows the answer of my question please tell me because I need this iPod
Of course not.
If you Tv is stolen does Sony give you antoher?
If your car is stolen does Ford give you another?
Does anyone?
Warranties cover manufacturer defects. -
My iPod got stolen and I just want to get my visa card off of it. What should I do? I don't have the serial number for my iPod anymore either cause I got it along time ago... I never saw this happening.
Sorry to hear that.
Lost or Stolen -
my pc was stolen and now i want to transfer the music from the ipod touch to the new computer, but sync only allows the other way. How can i do that? I need to back up the music!
If it is purchased music from itunes you can redownload it.
Follow instructions at link below.
http://support.apple.com/kb/HT2519 -
My ipod was stolen and i can not get my music onto my computer. What do I do? Ive spent ALOT of money on music and apps and i cant access them. anyone want to be so kind as to help?
What country are you in ? As long as they are still available in the store then apps can be re-downloaded from the store for free, and in a number of countries music can also be re-downloaded : re-downloading.
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In April 3o,2012 and May 9,2012 some purchases of $38.75 and $24.51 were made and they were not made by me because i never spend that much. Thing is that on February 7,2012 my ipod was stolen and i havn´t gotten it back since, i know have a new ipod and have made some purchases but never that much. I need to know who did this !!!!!!
The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Whether or not they'll do anything for you I don't know, particularly if you didn't change the password after your iPod was stolen.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards. -
My iPod was stolen and now I can't access my iTunes account
My iPod was stolen and within half an hour my iTunes account was locked from an attempted hack.
I reset all the passwords and have since gotten a new iPod but anytime I try to login to my account everything freezes. I can access it online and on this forum, obviously, but my laptop running windows7 freezes instantly and my desktop computer running windows XP freezes as soon as I try to go to the store.
How do I fix this? It happens on both the computers I had authorized for that iPod and I'm not sure what to do.
Do I need to delete my account and start over? If so how would I do that? I've been told it is extremely difficult and usually results in the loss of use of iTunes on any computers you had authorized before.
At this point I don't even care about the money I'll lose on my old account I just want my music back.This won't get your old messages back but will help with new ones: https://selfsolve.apple.com/deregister-imessage
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My Itouch was stolen and I am wanting to know if there is any way of tracing it
My i touch was stolen and I am wanting to know if there is anyway of tracing it should someone try to use it...??
Only if you had ALREADY set up the FindMyiPhone feature, wifi is on and some other conditions are met. Report it to the police and change the passwords for all accounts used on the iPod. Also see:
Reporting a lost or stolen Apple product -
Recently my ipod was stolen and had to replace my computer too now i can't find my music in itunes
recently my ipod was stolen and also had to replace my computer too i can't find my itunes purchased music
As provided, you can try contacting itunes support and asking for an exception. They are under no obligation to allow this, but you can try:
http://www.apple.com/support/itunes -
My Ipod was stolen and I need the serial number how can I get it
My Ipod was stolen and I need the serial number. How can I get this?
Finding serial number for a device - https://discussions.apple.com/message/18246553 - from box or backup file, not from Apple.
http://support.apple.com/kb/HT2526 - You can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
My Support Profile - https://supportprofile.apple.com/MySupportProfile.do -
My ipod was stolen and i have a HUGE problem!
My ipod was stolen and a recently bought 200$ worth of music on it but i didnt get the chance to update it on my laptop. Is there anyway i can get my music onto my laptop without my ipod? PLEASE HELP!
Click here and follow the instructions.
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If the iPod off/battery drained how would you expect there t be a way of finding it?
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