My iPod was stolen! I need to access info it saved to the iCloud!

A couple of weeks ago, my iPod Touch was stolen by my downstairs neighbors.  Long story, but I know it was them.  I had been using it as a motion-activated surveillance camera.  I was using an app called iVigilo SmartCam+ with the extra addons, like motion sensor and video recording.  So, one of the options in the app allows for these videos to be saved to my Camera Roll, Apple's iCloud, and iVigilo's Cloud.  That's three different places. 
Now, I've managed to access the files saved from iVigilo's Cloud, which was 99% of the video.  According to an admin of the app, the last "event" only showed up as a photo instead of a video, was because the app or device or internet was interrupted before the video could be saved to the cloud.  The app first takes a photo when motion is detected, which is then used as the thumbnail to the video in the app when reviewing the saved events.
So, the admin told me that there is still a small chance that even part of that video could be saved to Apple's iCloud.  Now, he told me that this is possible if using a Mac computer, but I unfortunately do not own or even know anyone with a Mac.  I only have Windows computers.  Now, when I open iCloud on my pc, if I click on "Manage..." it pops up a new window and shows me that I have some backups saved, mail saved, but also that iVigilo has what looks like all three days' worth of footage saved, but all iCloud lets me do is delete it, but I sure don't want to do that.  I've been told about the "Mobile Documents" folder that gets saved by iCloud on a Mac, but how do I get my info of the iCloud with a pc?
Or, is it possible somehow to force my iPhone to use the iPod's backup?  Maybe the video I need got saved to my Camera Roll in time?
Oh, and I had the Find my iPhone thing turned on on the iPod and used the Lost Mode for it from my iPhone, but either the theif wiped the iPod, just isn't telling it to connect to WiFi (I had auto-ask to join networks turned off), or they short-circuited the device when they stole it because the power cable was plugged in at the time and they either riped or cut it right from the cable.  I immediately called the cops at what turned out to be 5 hours after the theft, but the cops said that without proof and the neighbor denying it, they couldn't do anything about it.  The neighbor denied to the cop about even knowing the device was there, which turned out to be a lie because the last actual video I have been able to access shows her going down the stairs, stops next to the device (which is at this point in a black fabric case I made myself and this fabric case is zip-tied to the metal stair railing. The entire device is covered except a hole I cut out for the camera.), she then bends over to look at the front of the camera, and then continues down the stairs, goes into her apartment, leaving the door open, talks to her sister that's inside the apartment, and you hear her clearly say, "There is a f***ing camera setup out here on the stairs."  Then, barely two minutes later, when the camera detects the next movement is just the photo taken, showing that sister coming out of the apartment towards the device.  How is this NOT enough evidence to get her???  So, if I can even get just a little bit of that missing video, there couldn't be anymore doubts!

You can restore the iPhone from an iPod backup as long as the iOS version on the iPhone is equal to or greater than the iOS version on the iPod. If you restore from iTunes backup all the apps have to be in the iTunes library since synced media like apps and music are not included in the backup.that iTunes makes.

Similar Messages

  • HT4847 My phone was stolen.  How can I get my photos off the iCloud with a Snow Leopard operating system?

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    I have used Smart Recorder on my IPAD to record several meetings.  It says it now supports Cloud.  I exported a file to icloud, and i can even see it when i pull up icloud from the control panel.  However, the only option under manage files is to delete the file.  I have not yet been able to find any way to access the file so i can copy it and/or save them to my PC to listen to them.
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    - Apple will do nothing without a court order                                                        
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  • HT1414 my ipod was stolen and i want to set it back to factory settings so that no one can access my personal information. i don't have the serial code. i need help!

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    The serial number is not required and would not help
    lost/stolen                                      
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    iCloud: Find My iPhone
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
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    Reporting a lost or stolen Apple product                                               
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  • My iPod was stolen and now I can't access my iTunes account

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    This won't get your old messages back but will help with new ones: https://selfsolve.apple.com/deregister-imessage

  • My ipod was stolen and i need to fin the serial code. how do i do that?

    my ipod was stolen by some kid and i want to track it. and i need my serial code. how can i find it

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    - You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing
    Reporting a lost or stolen Apple product
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    The SN will only identify the iPod as yours if it is recovered.

  • My ipod was stolen and i need to know if there is a way to locate where its been registered or plugged in i have the serial number.

    hello my name is marco and my ipod was stolen during school its a 4th generation 32gb. i need help in how to start a process to finding it or tracking it i also have the serial number if that helps, the phone number to apple where i can report it missing would really help! incase someone uses it and attempts to register it can i get the location to where this attempt was made i.p. adress etc. please i need help this ipod is precious to me and its something that i can't just forget about.

    If you haven't turned on FindMyiPhone in settings (yes, even for the iPod), there's nothing you can do. Apple will not help you find it using the serial number.  If you did turn it on and the thief doesn't get into the iPod (you did have a passcode set, right?), then go to iCloud website using a browser, log in and try finding the iPod.  Unless the thief reset the device to factory settings, and if the wifi isn't off, it's location should show on the map.  After that it's up to you to report its location to the police.

  • My Ipod was stolen and I need the serial number how can I get it

    My Ipod was stolen and I need the serial number. How can I get this?

    Finding serial number for a device - https://discussions.apple.com/message/18246553 - from box or backup file, not from Apple.
    http://support.apple.com/kb/HT2526 - You can use My Support Profile to find a list of serial numbers that have been purchased or registered with your Apple ID.
    My Support Profile - https://supportprofile.apple.com/MySupportProfile.do

  • In April 3o,2012 and May 9,2012 some purchases of $38.75 and $24.51 were made and they were not made by me because i never spend that much. Thing is that on February 7,2012 my ipod was stolen and i havn´t gotten it back since, i need to know who did this!

    In April 3o,2012 and May 9,2012 some purchases of $38.75 and $24.51 were made and they were not made by me because i never spend that much. Thing is that on February 7,2012 my ipod was stolen and i havn´t gotten it back since, i know have a new ipod and have made some purchases but never that much. I need to know who did this !!!!!!

    The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
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    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • What happens if you never realised you needed your serial number, then your ipod was stolen and you need it...where can if find it without using my ipod

    what happens if you never realised you needed your serial number, then your ipod was stolen and you need it...where can if find it without using my ipod
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    See:
    iPod: How to find the serial number
    And this previous discussion:
    iPod touch Serial number help?: Apple Support Communities

  • My ipod was stolen and i need the serial number to denounce, but i dont have anything how i can get the number?

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    If your iPod was the last device that you connected to and synced with your iTunes library, there is a chance you might be able to get the serial # to show up in the Device Connectivity diagnostic report. See here for instructions on running this test.
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    https://expresslane.apple.com/GetproductgroupList.do
    See here: iPod: How to find the serial number
    B-rock

  • My computer died and my ipod was stolen.  Now I have an iphone 4 and want to access my library.  How do I get it?

    My computer died and my ipod was stolen.  Now I have an iphone 4 and want to get to my library.  Any ideas?

    It will only be where you put it.
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    If for some reason you have failed to backup ( not good), then you can redownload some purchases in some countries:
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  • How can i turn off my apple id if my ipod was stolen

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    They won't be able to use your apple ID as after a set ammount of time you have to enter your password to be able to purchase anything
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    Syther101

  • My ipod was stolen and I had it backed up with icloud.  Is there anyway to get my music back?

    My ipod was stolen, but I had it backed up with Icloud.  Is there anyway to get the music?  I also need to know how to get he music off my daughter's iphone?  Some of the music was from cd's that were uploaded to itunes? 

    Downloading past purchases from the App Store, iBookstore, and iTunes Store
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