My ipod went white

My iPod screen went white and won't do anything. I tried rebooting it and it didn't work. Help??!

Good day samanthafaith, 
Thank you for visiting Apple Support Communities. 
If your iPod is only showing a white or blank screen, restarting was a good troubleshooting step. 
Next, try restoring the device using the steps in this article:
Restoring iPod to factory settings - Apple Support
All the best,
Jeremy 

Similar Messages

  • I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo

    I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My daughter tried to open a game on her Ipod touch and the screen went white and I can't get it to do ANYTHING...I've tried holding the sleep/wake button and it does NOTHING, still only a white screen.

    My daughter tried to play the My Horse game on her Ipod touch that she got for Christmas and when she opened the game it said something about sending "push notifications" and gave the choice of "don't allow" or "ok"...we chose "don't allow". After that the screen went white and now we cannot get the Ipod touch to respond to anything. I tried holding the sleep/wake button to try to restart it and it doesn't seem to work. Any suggestions to get this device working again???

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If that doesn't work, try a Restore:
    From iTunes, select the iPad and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad.
    There's more that you can do.  Post back if none of the above solves the problem.
    By the way, I always allow "push."  That allows the app developer to "push" information to your device rather than waiting for you to ask for it.  However, "don't allow" shouldn't cause the problem that you're experiencing.

  • My ipod touch screen went white and when i plug it into my computer....nothing happens.  help!

    I went to turn on my iPod Touch one day and the screen went white.  Tried resetting and got nothing.  Tried plugging in to usb port and got nothing.  Neither the computer nor iTunes recognizes my device.  What do I do now?

    By resetting did you see the apple logo? Try pressing and holding the on/off and home buttons simultaneously until the screen goes blank (black) and you see the apple logo. It should take about 10-15 seconds to reset.

  • Ipod touch screen went white and wont turn on

    help!!
    the ipod touch went white on its screen and the laptop cannot recognise the ipod it says unknown device! now the ipod wont even switch on
    can any1 help me

    I am not sure if I know enough about iPod's to be able to help you completely but I can offer a few suggestions. First of all, you can try restarting your iPod (by holding the OFF button and the HOME button at the same time for a long period of time.) If that doesn't work then you could try connecting your iPod up to your computer and if it shows up on iTunes you can RESET your iPod. Hope that helped a little!

  • Hello I just found a problem with my Ipod nano 6th generation. It worked fine an hour ago but then the screen turned a dark grey. Did the restore through Itunes and then it went white. But now it's totally unresponsive and seems to be off even when it is

    Hello I just found a problem with my Ipod nano 6th generation. It worked fine an hour ago but then the screen turned a dark grey. Did the restore through Itunes and then it went white. But now it's totally unresponsive and seems to be off even when it is plugged into itunes. Can't even restore it. I get Error 1415?

    Hi clarity,
    Welcome to Apple Support Communities.
    You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/TS1814
    Best,
    Jeremy

  • Screen went white on 1st gen ipod touch

    I was using my 1st generation Ipod touch and the screen just went white. I dont know what to do about it. Does anybody know what to do?
    Thanks,
    Geoff

    Geoff--
    Have you tried turning it off all the way, and then turning it back on?
    Does it have the latest firmware? Has it been dropped or dunked?
    Has it been charged lately?
    Can you give a little more background?
    Doc

  • HT1349 My iPod touch 4g's screen went white and now it won't reboot or connect to iTunes

    I was just on my Facebook app and then I clicked on a link. It's a link that doesn't usually do anything to my iPod. Then, the screen went white. This sort of happened the other day, too. I've tried to reboot it several times, but it won't do anything. It won't connect to iTunes, either. What can I do?

    Try posting in the iPod forum. This is the iPhone forum.

  • I just got a new docking system so i plugged it in and put in my ipod, then straight away my screen went white and now its not doing anything! please help!!

    ! just got a new docking system so i plugged it in to my computer because it wasnt the wall charge type, so I put in my ipod, then straight away my screen went white and now its not doing anything! i press the home and lock button nothing happens... then i plug it in my computer it doesnt come up in itunes or even the copmuter. please help i can not live with out my ipod!

    Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
    Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
    If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
    In iTunes, Preference, tick on Prevent devices syncing automatically
    Hopefully your music are still in both your iTunes library,
    Connect the iPod to the Mac
    Restore it (just to fix any filesystem corruption by the Windows end)
    Set it to Manually Manage Music
    Sync your selected songs in your library.
    Whern sync complete, Eject it
    Connect it to your Windows PC.
    Select the song in the library
    Sync it.
    It should work if your ipod Hardisk is not giving any problem.
    Good luck!

  • My ipod touch 4 's screen went white after i dropped it.

    my ipod touch 4's screen went white after i dropped it.i can still see some icons but with difficulty.there is no external damage and i think the touch works.what happened and how much does it cost to repair it?

    iPod touch 8 GB
    $149
    iPod touch 8 GB (2nd gen.)
    $99
    iPod touch 8 GB (4th gen.)
    $99
    iPod touch 16 GB
    $199
    iPod touch 16 GB (2nd gen.)
    $149
    iPod touch 32 GB
    $249
    iPod touch 32 GB (2nd gen.)
    $199
    iPod touch 32 GB (3rd gen.)
    $149
    iPod touch 32 GB (4th gen.)
    $149
    iPod touch 64 GB (3rd gen.)
    $199
    iPod touch 64 GB (4th gen.)
    $199
    Clearly, it's not inexpensive.  You might wish to try a few things yourself.
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Here, ipod touch screen went white,  tried to plug it in to itunes, computer did not detect it.  Tried pressing the menu and off/on button for 10 seconds and it still didn;t work?  Help please.

    Hi there, ipod touch went white.  I tried the menu and on/off button for 10 seconds.  I also tried connecting to the computer via i tunes.  My computer did not detect the ipod?  Any other options?

    See the white-screen topic of:
    iPod touch: Hardware troubleshooting

  • IPod screen went white

    My ipod screen went white and it says i should go into recovery mode but it wont let me do those steps after i hold the home and button at the top it wont go to the slide to power off can someone help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • While updating my ipod i noticed that my ipod had froze at the end of it, i then decided to restart it. It began to restart and then the screen went white then restarted itself again and has been on this loop everytime i go to use it. How can i stop this?

    Hi, when i was updating my ipod last night i had noticed it had been doing it for a while. I then realised that it had froze so i just thought to restart it. When I did this it restarted normally by having the apple icon appearing, then the screen went white for a few seconds and the ipod then turned off. Before i even touched another button the ipod restarted again and the white screen appeared again and this has been on a continuse loop everytime I touch a button on my ipod since last night. Please tell me that someone knows what to do!!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My IPod screen went white and I can't do anything on it. Is it like a virus?

    My IPod screen went white and I can't do anything on it. Is it like a virus? I need some help.

    See  Display Shows White Screen Here
    http://support.apple.com/kb/TS2771
    If no joy... Try letting the Battery Fully Drain... Then Charge the Device for at least 30 Minutes...

  • My iPod touch's power button got stuck and then the screen went white.

    My iPod touch 4G was a great device, until I stopped using it when iOS 7 came out back in 2013. Then eventually I got back to using it and then one day the power button started acting a little bit funny and then the entire button got stuck in the device. Eventually I tried to fix it so I opened up the screen and tried pushing the button back up. Then the worst happened, I touched something behind the screen and then the screen froze. Then the screen went white. I could do nothing as the power button was stuck in the device. Then it just sat there, white, until it died a few hours later. So heres my question,
    What do I do?

    See my reply in this discussion:
    Turn on without Home/Power Button

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