My iPod will not turn on: completely blank white screen! HELP!!!
It was workingn fine this morning when it was connected to my car stereo adapter (purchased from Apple). Later this afternoon, when I went to plug it in again, there was no screen at all - I mean NOTHING came up - not even the green battery icon. When I got home, I plugged it into the adapter to my computer for more than 3 hours, but alas, still nothing. NOTHING at all but a BLANK WHITE screen! What do I do??? This was a $400.00+ VERY NEW (less than 2 months old!) iPod and I have been good to it (no dropping, protected in an apple iSock all day!!! This is NOT good!
You're welcome
I would have come here myself if my iPod wasn't turning on and I didn't know about that link
btabz
Similar Messages
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My ipod will just give me a blank white screen
I'm having trouble with my ipod, I just downloaded a new update to my ipod, and my ipod just reset itself, and when the screen came back on it gave me just a white screen... I still have that white screen at the moment, and when I reset it will give me a quick three beeps and then a couple of seconds later the white screen will come back on, what should I do
Welcome Andrew
Ah ha, that old chestnut! There is a problem with the Updater - I had the similar thing happen, and I see others have too. It's possible the iPod lost communication with the computer or the update just finished incorrectly.
Let your battery drain right down. Then charge it up....prob a couple of hours at least. Once you've done that, reset it...
Hold down SELECT and MENU at the same time to reset the iPod; immediately after the screen goes dark, switch to holding down SELECT and PLAY/PAUSE. Keep pressing for ten seconds or so to be sure; the screen should remain dark. After a bit you can connect the iPod to the computer and things should be normal again. You may have to try this a couple of times - see how it goes.
Hope this helps...
::m -
IPod will not turn BACK ON! Cold weather?
My iPod will not turn back on. I left it in a cold car for a few days while I was at my family's house, and the battery must have died while I was there. I came home and plugged it in, but it wouldn't charge or turn on. Help!!
Try sending it to the itunes store because when i left my ipod in a car for a few days it worked fine. if you haven't tried the 5 rs try those first.
To reset your iPod nano (2nd generation):
Reset
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Retry
Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
Restart
Restart your computer, and make sure that you have the latest software updates installed.
Reinstall
To reinstall your iPod nano (2nd generation):
To update and reinstall your iPod software, first download the latest iTunes software.
Next, open the new version of iTunes and connect your iPod to your computer. iTunes will then automatically check to see if your iPod needs to be updated and perform the update for you.
To then check the software version on your iPod, select it from the source list in iTunes. iTunes will display the information about your iPod.
Restore
To restore your iPod nano (2nd generation):
Warning: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
How to restore your iPod:
Make sure you've reinstalled the latest version of iTunes.
Open iTunes, and then connect your iPod to your computer.
After a few moments, it will appear in the Source list in iTunes.
Select your iPod in the Source list and you will see information about it appear in the Settings tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
Mac Book Mac OS X (10.4.8) -
"iPod software update server could not be contacted. The Server does not support this version of iTunes." iPod will not turn on or charge or reset settings. I tried plugging it in my laptop, house computer and docking station to charge and nothing. Also, I have all the latest software updates to my knowledge. This is a classic 8GB iPod, running of Windows 7. Any thoughts/suggestions?
only thing that seems to work so far is syncing without photos and also check here https://discussions.apple.com/thread/3206849?start=30&tstart=0
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About 30 minutes ago, I was adding some music to the ipod Nano. Everything was working fine. Now, the ipod will not turn on at all. When I connect it to the laptop with the USB, the computer does not even recognize it. The screen has a fant image of the plug on it and it says connected. I followed the procedures for disconnecting it when I was finished with it earlier. Any idea what is going on here???
ThanksIt probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/
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ipod will not turn on, itunes will not open, window pops up says ipod is in recovery mode and needs to be restored. what do i do now?
You restore the iPod via iTunes. Don't plug the iPod in. Open up iTunes and then plug it in and then try restoring, if it fails to restore a few times, keep trying. I do it on a daily basis, you're using an Apple product, remember...
EDIT: Do it from another computer if all else fails. -
My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
How do I restore my Ipod when Itunes doesn't even recognize it???
I don't care even if I loose all my songs and apps, I just want me Ipod to work again!!!
PLEASE HELP!!!! THANKS IN ADVANCEI ended up on this link, which related to my problem:
http://support.apple.com/kb/ht1808
When I got to step #3 (While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.) my Ipod would not turn on, and Itunes did not recognize my Ipod. :S -
My ipod will not turn on, only the apple sign will show up an then it turns back off.
If not succesful try the remaining items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod will not turn on. Black screen no logo. Nothing. I do mean nothing. Tried hold power and home. Tried connecting to PC. Nothing. Whatever i do nothing happens. No backlight. Nothing. I really mean nothing. I have tried every fix offered on commentson other post about the same problem. Does anyone know a fix for this. Please dont tell me to hold the power and home i have tried that IT DOES NOT WORK for me.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
What do i do if my ipod will not turn on
my ipod will not turn on, what should i do
First, make sure it's charged (I'm sure you did!) When this happened to my son's iPod, we held down the sleep and home buttons at the same time for 15 seconds or so until it restarted. After that it behaved normally. Good luck!
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My 6th generation nano apears to have locked up. The screen is on, but Ipod does nothing. The Ipod will not turn off, and a buzzing noise is heard through the headphones. What can I do??
Hello houseman06
Check out the troubleshooting steps in the article below to get your iPad nano back up and running. Also check to make sure that the lock button is not on preventing it from being un responsive.
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Regards,
-Norm G. -
IPod will not turn off after being used as an external HD in Windows
I have disabled the option to have Itunes open when I connect my Ipod and I turned off the iTunesHelper in msconfig. This allows me to use my Ipod as an external HD without interference by iTunes. I have found that since upgrading to Ipod firmware 1.1.1, after I disconnect my Ipod using the Safely Remove hardware option in Windows XP SP2 my iPod will not turn off. I just turn on the lock, and let sleep mode set in after 2 minutes.
This only occurs if I connect the iPod as an external HD and does not occur when I connect the iPod with iTunes open to sync my music library. The problem started with firmware 1.1.1. Is anyone also having this issue, and if so, is there a known solution?If you are not past the 2 weeks return period you can just return it.. for sure the TC is not ideal when you want something to store files.. the fundamental issue is lack of backup. The TC cannot back itself up. Nor can Time Machine in the computer backup network drives.
To mount the TC disk in finder.
Use Go, Connect to server. in the top menu.
Type in AFP://TCname.local or TCIPaddress. (where TCname.local is the correct network name of the TC.. ie not its name as typed in, if it includes spaces and illegal characters like apostrophe. You need to find the actual network name from network utility netstat scan or better still use proper naming on the TC.
Local is the default domain and helps.
If the TC is in router mode the IP is static and is better used than the name.
AFP://10.0.1.1 for example with default IP is far superior way to identify a network resource.
The disk password will be requested. Add it to your keychain.
It is better to load files to a DMG or sparsebundle.. See Pondini for info.
Q3 http://pondini.org/TM/Time_Capsule.html -
Ipod will not show up, in iTunes library please help.
Ipod will not show up, in iTunes library please help.
I just updated to the newest version of ITunes well, not just but a few days ago. Anyway I have windows 8, and in ITunes my Ipod 5th gen will not show up. I have tried somethings such as unpluging repluging, going to services and restarting, basiclly everything on yoyutube, none still work. It's ***** to cause I just wanted to put music on my Ipod, if anyone has an idea of what to do please give some suggestions.
Thank you, for trying to help.Hello Stephen19wfwake,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
1. Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
Best of luck,
Mario -
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?
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My iphone will not turn on. The only screen I can see is the charging screen. The phone does not seem to hold a charge
Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
AshleyS_VZW
Follow us on Twitter @VZWSupport
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