My iPod will open iTunes, but iTunes will not sync

My iPod will no longer sync in iTunes.  It will automatically open iTunes when I connect the cable, but iTunes does not see it.  The PC sees it, but iTunes does not.
I have recently restored my laptop to factory original (Dell, running Windows 7 Home Premium 64-bit, 8GB RAM).
I have re-installed iTunes.
I have switched to a new sync cable.
I am using a built-in USB port, not through a hub.  This worked once, but iTunes locked up.  When I re-started it, it no longer saw the iPod.
Any help appreciated.

The point is that there are four i product users for one computer in my house, and not everyone wants the same music on their device.  Like I said before, the ipod is not syncing to the new library even though I plug it in when the new itunes library is pulled up.  It keeps syncing to the old library...

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