My iPod will turn on, but will not work at all. (please help)

ok i know about ipods, and this issue is not something that i have come across. when i plug in my ipod to my pc a screen shows on my ipod saying "do nto disconnect" i dont, i want until it is loaded. then the folder with a "!" pops up, and i read on www.apple.com that i am supposed to try the 5 w's, and i have tryed all 5 w's 3 times each. nothing works, nothing. when i click start and click all programs and go to ipod then i click ipod updater i cannot restore my ipod because a message pops up saying "The attached iPod model is not supported by this application." someone please help me.

Download and install the newest software if you have not already done so. See my post above for the links. After you have done this, try putting the iPod into disk mode and restoring.
iPod Updater 2006-03-23
www.apple.com/ipod/download
iTunes 6.0.4
www.apple.com/itunes/download
Putting iPod into disk mode:
http://docs.info.apple.com/article.html?artnum=93651
Restoring iPod:
http://docs.info.apple.com/article.html?artnum=60983
Best wishes,
CG
PS- What do you mean when you say it will not allow you to right click on it? FYI- Sometimes when there's something going on with your iPod's hard drive, it takes a really long time for the computer to respond to commands for it. So, if you're right clicking and then getting an hourglass, please be patient. You'll get there eventually.

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