My iPod won't accept my wifi password...it says failed to connect...why?

I am unable to activate my new iPod touch...it won't accept my password I use for my wifi for other gadgets like my iPad. It keeps telling me connection failed! Help! Why won't my password work?

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings (if you can)
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • My itouch won't accept my wifi password...what do i do?

    I just got my itouch a couple of days ago. I use a wifi connection at home and it works well with my macbook pro. I don't have any issues with that. The thing is my itouch wont accept the wifi password. I don't understand why. I've reset the modem and my itouch and still nothing. I'm not sure what's wrong nor how to fix it. Help will be much appreciated. Thank you.

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try:                  
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • All of a sudden my iphone 4 won't accept my wifi password does anyone know how I can fix this?

    suddenly my iphone won't accept my wifi password. I know the wifi is working because i can use my computer and up until today it worked on my phone too...what gives???? helpful suggestions please.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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    Try to connect manually, open the terminal and issue the following:
    ip link set <interface's name> down
    ip link set <interface's name> up
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    or
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    My ipad2 won't accept my apple password for new app install. I've tried several time and get a pop up "unknown error". Help?

    Sign out of your account, restart the iPad and then sign in again.
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  • I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and the administrator password they're asking for?

    I downloaded Mavericks and it won't install. I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and the administrator password they're asking for? I never had an administrator password-- I just hit enter and have never had a problem before with previous installations. I'm on an iMac, from 2007, running Mt. Lion (version 10.8.5). I've been looking for other's posts who may be having the same problem, but haven't found any. Can anyone help?

    Ugh. The 'no password, no work' thing is a recent Apple development. I ran into it on my system and ended up having to do a clean install on a partition I fully erased.
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    Depending on the size of your hard drive, it is good to give your OS partition at least 60GB and optimally 100GB, and the rest for storage.
    Name your volumes, use the little box sliders to manually size them or put that number in the size window, select for the format, Mac OS Extended (Journaled) and hit Apply and then the Disk Utility will quickly create your new partitions.
    Once finished, quit the Utility and it will return you to the OS installer. Select the volume you want to install to and it should start up and install.
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    On a side note, there MAY be a way to make a disk image from the Mavericks application and avoid the entire Mountain Lion step.. I honestly do not know, but a bit of hitting the search engines may find out if there is. I think that if you looked for "make Mavericks boot disk or boot image' you may find something.
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  • HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I changed my apple ID, now iCloud doesn't see my new ID, but won't accept my old password either.

    I changed my apple ID, now iCloud doesn't see my new ID, but won't accept my old password either.

    I tried that now. I was forced to "delete" everything on the cloud, and now I tried signing in exactly as you described, about 45 mins ago, and I'm still waiting for it to actually sign in.

  • After uodating to IOS7, my iphone 5 won't recognize my wifi password. Any suggestions to fix this?

    After updating to IOS7, my Iphone5 won't recognize my wifi password. Any suggestions on how to fix this?

    Hello Nancy,
    Thank you for the details of the issue you are experiencing with Wi-Fi on your iPhone.  I recommend the following article and specifically steps 4 and 6 for the situation you described.  Step 4 says to restart your phone, but if you click on the link in step 4, you will get the steps to reset your iPhone as well.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • My iphone won't accept my iTunes password for it's updates. How do I fix it?

    My iPhone won't accept my iTunes password for it's updates. How do I fix this? Or what is the number of an actual person (no AI) that I can contact to help me?

    Hi,  Did you find a fix for this?  I have the same issue, I've logged out of everything I can think of on my phone and logged back in again and it appears to accept the password.  Yet when I try and update my apps it says that the password is incorrect!  Ive reset my passwords both AOL and Apple.  When I log on via a PC it accepts them, but when I try and buy / update something via the app store on my phone it says that the password is incorrect.  Ive made sure that software levels are up to date etc.
    Any help would be much appreciated!
    Thanks

  • I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password.

    I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

  • My 4s iphone will not accept my wifi password

    please help, the 2 iphones in my house will no longer accept the wifi password, wifi will not work on either phone. i know the password is correct but still displays `unable to join to the network`
    i have tried resetting wifi settings on both phones, tried resetting wifi router still no wifi.

    thankyou for your help, i managed to figure it out, heres what i did, it may help others !
    In my wifi settings on both phones had my internet provider name. ( this was the one it would not connect to)
    I went into OTHERS on the phone wifi menu and retyped the exact provider name and BINGOOOO it worked again..
    i have no idea why this worked or why the other one did`nt work but it fixed the problem...now accepts the password i was useing.
    i really hope others out there can read this and keep a few more hairs on there head !

  • Hp officejet pro 8600 not accepting my wifi password

    I am unable to set my printer up as it will not accept my wifi password can any one help?

    Hello, 
    Are you getting an error message while typing in the password? If so, what is the error message? 
    You could be having an issue with the wireless radio. 
    Can you give a little more information about the issue you're having? 
    Also, remember if you find any of my post helpful or want to say thanks make sure to click the white star under my name to give me Kudos.
    I really appreciate it!
    Thanks!

  • HT204053 How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

    How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.

    Sorry- edited:
    How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps.

  • Why isnt my itouch not connecting to the wifi? everytime i try to conncect to a network and then i put in the password, it says unable to connect to this network! why is not working?????????? someone please help me!!!

    Why isnt my itouch not connecting to the wifi? everytime I try to connect to a network and i put in the password it says "unable to connect to this network" why isnt working?! the password is correct and everything. I just dont understand why its not working. Someone please help me! thanks

    Did it ever work with this WiFi system?
    Do other devices work with this WiFi system?

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