My iPod won't charge... Or hold a charge I've tried 4 cords... It often freezes. But I think I need a new battery and the part in the bottom that the charger plugs into...

It is explained in the title

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
  Apple Retail Store - Genius Bar

Similar Messages

  • Why if I need a new battery will apple erase all my iPod files??

    I don't understand why this is. Why when the Apple store guy told me I needed a new battery and I asked him "So all my files on the pod will be there when I get it back from you guys" did he say "No, it's going to be a NEW iPod"....WHAAA? Why is it new? Why can't they just fix MY iPod and send it back to me with the files intact? The battery shouldn't have anything to do with the hard drive files. It makes no sense, and I have a wonderful iPod classic 80 gig that's pretty much useless to me on the go, unless it's plugged into a charger.

    Well Jeff, the blame for a new battery can be placed on my boyfriend. We were discussing a program for sucking the songs of one Ipod in order to put it on another (like what Yamipod does) because he had done it before, with a friend of his, but he didn't know what program his friend had used. Rather than call the friend an ask (God forbid!) he went out to Target, bought a crappy 20 dollar waste-of-money program in a crappy box called Tune Tools, and then when all was said and done, the program didn't work, and now I'm out a battery. Funny, because he also hooked up my old 15 gigger and his 60 gigger and they're just PEACHY. Of course because I use this pod like it was my oxygen supply, it's all jacked up. Now I'm so upset by this news of losing all my stuff (even though DB has generously offered to replace my pod as he SHOULD) I don't want to do anything at all but just use my old 15. The 80 gig works just FINE as long as it's plugged in to a charger, but the minute you remove it, 10 seconds later it dies. Which makes me being able to watch movies or show friends photos on the go...an impossibility now. Yes, I can use Sharepod (what we found AFTER this debacle to work just fine) and get my stuff back on my pod, but I also have to get some stuff off my father's mac, as I used it and iTunes way before I got this Dell. I'm just heartsick I guess. Blah.

  • Can I walk into an Apple store and have them evaluate my current IPad 2 to see if I'm eligible for a newer version, and if yes can they transfer all the stuff that's on it to the newer version?

    I just wanted to know if I went on site to a store if they could evaluate it and see if I could get a discount?
    I have usb cable power cord and cover for it too.

    Hi,
    I also recommend gazelle.com. I've been pricing many to sell electronics we no longer use and gazelle seems best for me.
    If you are trying to buy the ipad air, they're new, so I know you know there are no 'deals' to be had. But if you're thinking of buying an ipad 4, please consider this which I just sent to another poster with a refurbed ipad question. I wrote -
    [I strongly suggest that you buy your refurb ipad directly from the Apple online refurb store. We bought two last Summer - 2012. They have been great.
    All refurbed ipads come with a brand new front and back cover, a brand new battery and a full one year warranty, including the 90 days of phone support. They come in a box and include the charger, just like a brand new ipad. It just says refurbished near the bottom of he box. If you buy from other retailers, even authorized resellers, their own rules apply and they will not have been refurbished by Apple. Also, in most cases, you only get the remainder of the warranty that the original owner did not use.
    The great thing is you might consider increasing your gb space for still less than the cost of a new one. They are a bargain right now.
    If you decide on what you want, check the certified refurb store and order it fast. Because they are on the site when available, they can come and go. Some are back the same day and some can take weeks. Shipping is fast and free in the USA.
    After the intro of the ipad Air, the ipad 4 refurbed price came down another $30.00. I don't expect that to change anytime soon.
    Whatever you decide to buy, enjoy.]
    Hope this helps.

  • My macbook pro won't hold a charge for more than a day...do I need a new battery?

    my macbook pro won't hold a charge for more than a day...do I need a new battery?  I have a 13" early 2011 model.

    A: did you leave most of the time or always plugged in?
    B: did you often drain the battery very low?
    If so, then thats the issue
    From Apple on batteries:
    http://support.apple.com/kb/HT1446
    http://www.apple.com/batteries/
    Storing your MacBook
    If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.
    Considerations:
    Your battery is subject to chemical aging even if not in use. A Lithium battery is aging as soon as its made, regardless.
    In a perfect (although impractical) situation, your lithium battery is best idealized swinging back and forth between 20 and 85% SOC (state of charge) roughly.
    Further still how you discharge the battery is far more important than how it is either charged or stored short term, and more important long term that cycle counts.
    Ultimately counting charge cycles is of little importance.  Abuse in discharging (foremost), charging, and storing the battery and how it affects battery chemistry is important and not the ‘odometer’ reading, or cycle counts on the battery. 
    Everything boils down to battery chemistry long term, and not an arbitrary number, or cycle count.
    Keep your macbook plugged in when near a socket since in the near end of long-term life, this is beneficial to the battery.
    Peace

  • My Apple iPad 3 is less than 6 months old - purchased in March of 2012.  I believe it already needs a new battery.  It will not hold a charge for very long andvs very slow in starting up a carge when I plug it in.  Please advise - it is very annoying.n.

    My Apple iPad 3 is less than 6 months old - purchased in March of 2012.  I believe it already needs a new battery.  It will not hold a charge for very long andvs very slow in starting up a carge when I plug it in.  Please advise - it is very annoying.

    Take it to Apple Store. You are covered under your 1 year warranty.

  • My Nano will not charge.  It appears to be charging when plugged in, however when disconnected, there is no charge and I get a battery low warning.  Do I need a new battery?

    My Nano will not hold a charge.  It appears to be charging when plugged in, however when disconnected there is no charge and I get a battery low warning.  All other functions work properly when it is plugged in.  Do I need a new battery?

    Deager18 wrote:
    My Nano will not hold a charge.  It appears to be charging when plugged in, however when disconnected there is no charge and I get a battery low warning.  All other functions work properly when it is plugged in. Do I need a new battery?
    Depends on how long you have had your iPod. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.   If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod. Or take your iPod Nano to your local Apple Store or an AASP. 

  • TS1424 I need a new Battery for my I POD.  I POD will not hold a charge for more than 10 songs.  Model # = M9800LL - Version = 1.4.1

    I need a new Battery for my I POD Touch.  I POD will not hold a charge for more than 10 songs.
    Model = M9800LL
    Version = 1.4.1

    The battery in the iPod is not user-replaceable. Take your iPod to an Apple Store or contact Apple Support and they can arrange replacement.
    http://www.apple.com/support/ipod/service/faq/
    Regards.

  • My i pod touch 4th gen will not power up. the battery is fully charged and the computer doesn't recognize that it is plugged in. What should i do

    my i pod 4th gen will not power up and the battery was fully charged about 5 days ago. it just won't come back on and the computer doesn't recognize that it is plugged in. what should i do? i tried to call apple and they wanted 30 dollars just to talk to me

    Have you tried a reset?
    Are you able to restore?
    iPod touch User Guide (For iOS 5.0 Software)

  • TS3218 My iPod Nano 6th generation fell one time and it kept working with a small crack in the screen.But after a while it just gave out and does not turn on.I try to charge it and all it does is blink the apple icon on and off.When disconnected nothing h

    My iPod Nano 6th generation fell one time and it kept working with a small crack in the screen.But after a while it just gave out and does not turn on.I try to charge it and all it does is blink the apple icon on and off.When disconnected nothing happens.

    I am having the identical trouble as described above with my month old Macbook Air. I tried everything with the ditto results. Please help anyone!
    Mine is a Macbook Air 13', 128GB, 1.86GHz with 4 GB RAM.

  • Macbook shuts down without charger plugged in, does need a new battery or is it something else? thx

    My macbook works with the charger plugged in but even when it shows it charged without the charger it shuts down. Does it need a new battery or is it something else. How do i check battery life?

    It probably needs a new battery. Check your battery info by clicking the Apple menu and select about this Mac, then either click more info or system report depending on which version of OS X you're running.

  • HT1414 My iPad Air, 32 gb will not start up. It had 97% battery charge, last time I used it. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad Air won't start up. The iPad air is one

    My iPad Air, 32 gb will not start up. It had 97% battery charge,last time I used it. I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad. Air won't start up. The iPad air is one week old. Bummer, eh?

    Auld Dave wrote:
    . I tried connecting to my iMac but iTunes said I needed to add my password to my iPad Air, which I can't do since the iPad. Air won't start up.
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • IPhone won't pick up that it is plugged into outlet or computer.

    This has been an ongoing issue for the past couple of months, but now, it is currently a huge problem (i'll explain in a second).
    For whatever reason, my iPhone 4S won't properly pick up that it is plugged into the charger. Now, I, at first thought that the port might have been damaged but this is not the case as when I reset my iPhone 4S (as in, turn it on and off) or when it is completely dead, it will detect that it is either plugged into the computer or outlet. However, today I had realized that I had a pending software update. I decided to pursue the update, and now it's stuck at the "needs to attach to itunes screen" and will not pick up that it's attached to the computer/iTunes.
    Also, I should mention, I have 6 different wires that work fine with my iPad. So, it isn't a wire issue either.
    Not sure how to tackle this one. Any feedback would be greatly appreciated.

    This has been an ongoing issue for the past couple of months, but now, it is currently a huge problem (i'll explain in a second).
    For whatever reason, my iPhone 4S won't properly pick up that it is plugged into the charger. Now, I, at first thought that the port might have been damaged but this is not the case as when I reset my iPhone 4S (as in, turn it on and off) or when it is completely dead, it will detect that it is either plugged into the computer or outlet. However, today I had realized that I had a pending software update. I decided to pursue the update, and now it's stuck at the "needs to attach to itunes screen" and will not pick up that it's attached to the computer/iTunes.
    Also, I should mention, I have 6 different wires that work fine with my iPad. So, it isn't a wire issue either.
    Not sure how to tackle this one. Any feedback would be greatly appreciated.

  • I jumped into a swimming pool, did a few lengths and then realised that my iPod was in my pocket!!! I have tried putting it in rice but it still won't turn on or anything! Could I get it fixed anywhere?

    I jumped into a swimming pool, did a few lengths and then realised that my iPod was in my pocket!!! I have tried putting it in rice but it still won't turn on or anything! Could I get it fixed anywhere? Or is there another trick to recover it?

    If it is dry (in rice for a week and changing the rice every day or so)
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price                             

  • My Apple TV stalled during an update and now just shows an image of it being plugged into a USB. It won't complete the update and does nothing when I plug it into my Mac via USB.

    2 Apple TVs. The first won't reboot, it stalled during an update and now shows a picture of a UBS plug. Ive tried to plug into my computer, nothing happens. At a standtill.
    The second Apple TV works but only if I send something via Airplay. The remote no longer has any affect. The light on the front of the Apple TV blinks when I push a buttom on the remote but nothing happens.
    Any Ideas? I am starting to think I need to replace them. Thanks.

    Ok, with itunes open on the pc, plug one end of the usb cord into the computer, but not connected to the ipad.
    now, press the power button on the ipad until it turns off.
    Then, press and hold the home button on the ipad at the same you plug the usb cord into the ipad. DON'T LET GO OF THE HOME BUTTON.
    Keep holding the home button until you see the recovery mode message pop on the itunes window.
    When that happens, you should now be able to restore.

  • My sound won't work on my ipod 5. I plugged the speakers in and it works fine.  When the headphones aren't plugged in and I turn the volume up it says that they are plugged in.  Please help !

    my sound won't work on my ipod 5. I plugged the speakers in and it works fine.  When the headphones aren't plugged in and I turn the volume up it says that they are plugged in.  Please help !

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. (this was already sugested) There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Check also Settings > General > Accessibility > Hearing. Make sure that the sound balance is not set all the way to "R".
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  
    A third-party place like the following will replace the jack for less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the jack yourself
    iPod Touch Repair – iFixit

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