My ipod won't connect to Itunes after I attempted to restore it, it now has a white bar underneath it. Help?

My ipod was stuck in the connect to itunes sign, I have no idea what that's called. anyway, I connected it to itunes and tried to restore it. After several failed attempts, it seemed to be working, and showed an apple logo with a hollow white bar underneath it. From my undestanding, it was supposed to fill as it was restored, but Itunes came up with an error saying it failed to connect, so now it is frozen like that, and won't turn off or shut down when you hold the home and lock button for ten seconds It won't connect to itunes now. I dont know what to do. Please, any help would be good.
It's a second generation Itouch. and i think it has had the most recent update, im not sure.

The white bar means it is doing the update. I hope you didn't unplug your iPod while it was updating.
Hold down the power and home buttons at the same time for at least 10 seconds until the Apple logo appears on the screen. After that you can let go. You may have to restore your iPod depending on the extent of the problem.

Similar Messages

My iPod won't connect to iTunes after I restored it.

I've got a first generation ipod Touch and I started having some trouble with the internet and some of my apps just closing down and not opening for long periods of time. So I decided to restore it and now every time I plug it into iTunes it says "We could not complete your iTunes store request. An unknown error occurred (-9808) Try again later." My iPod is now empty! How do I get it to connect again?

Try here:
iTunes Store: "An unknown error occured (-9808)"

My iPod will not connect to itunes after windows 8.1 download

My iPOD will not connect to itunes after windows 8.1 download
I already uninstall itunes and made sure there were no file left before I installed again (it didn't appear to be any files left but music I had on it before was still there when I reinstall it)
My ipod does work on my old computer and it was working on windows 8 before I update to 8.1
I don't want to installed again because I just did that and didn't work!
I want to use my iPod on this computer and system. Can this be fix?

Hey TheBurntApple,
Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

IPod touch won't connect to iTunes after update

I updated my iPod touch but now it won't connect to iTunes, all I get is the connect to iTunes screen. I followed all the directions for the Apple support including shuting down my iPod, uninstalling all Apple programs from my computer, restarting my computer and reinstalling iTunes, as well as "using Msconfig to troubleshoot conflicts in Windows 7," but nothing has worked. Is there anything else I can do?

This is a step they should make MUCH easier to find for Ipod users. Here's the link: http://support.apple.com/kb/TS1538?viewlocale=en_US
I don't know how directive the link is, but the short and easy of it is this:
1. Go to your device manager
2. Click 'View' and select Devices By Connection
3. Make sure ACPI x64 (or 32) - based PC is expanded (Windows 7 users)
4. Scroll down until you see 'USB Composite Device'
- you should see Apple Mobile Device (recovery mode) in there or something similar
5. Right click the composite device and choose Update Driver Software
6. DO NOT automatically install software; choose 'browse my computer' instead
7. Choose to pick from a list of devices on your pc
8. Click "Have Disk" and browse your computer to this address:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
9. Double click the usbaapl.inf file (it may have 64 next to it)
10. Click OK and continue the install process, including the 'Restore step when iTunes opens...AND THAT'S IT!!
Your iTunes will take all the appropriate steps (5-10 minutes) to restore your iPod. If I missed anything let me know. Otherwise, pass this on to your friends as Apple has made it inherently difficult to hunt down. Good luck!!

My iPod Touch 5th generation is in recovery mode, and my iPod won't connect to iTunes so I can restore it, any ideas on how to fix it?

Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPOD won't connect to ITunes. Mac OS Can't repair the disc and Partition Failed. Help!!

Hello,
I am distraught because my IPod Classic won't connect to ITunes. My Mac won't even recognize it after a few seconds, and I have to keep resetting for the Mac to recognize it. Mac OS can't repair the disk, and said to reformat. I tried to partition, but that failed with the error message: couldn't unmount disc. I don't mind losing all the files, and am really just hoping that it will work again. I have virtually zero technical knowledge, and thought I might reach out to see if any savvy users know a trick or two that I might try.
Thanks for all your help,
Mary Louise

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use one of these program
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Must do a restore, but iPod won't connect to iTunes 7.0

Hi,
I have an iPod mini that I bought last year. I updated to iTunes 7.0 a few days ago and everything was going fine, but today I noticed that all of my songs were gone (on the iPod).
I tried to plug my iPod back into my laptop to put all the songs back into it, but iTunes gave me this message:
http://img98.imageshack.us/img98/3981/error2ii5.jpg
"iTunes cannot read the contents of the iPod "IPOD". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings."
The thing is, my iPod can't connect to iTunes, so I can't get to the Settings section to restore my iPod. What can I do? Is there another way to restore the iPod so that it will connect to iTunes?
Any help is greatly appreciated.
Thanks
iPod mini Windows XP
Windows XP

I have the same problem; after installing iTunes 7 I get the error message stated above but can not view summary since it can not connect. I still have all my songs though. I have tried to reset and going into disk mode, but seems my iPod can not go into disk mode.
Is it possible to get the older version of iTunes back?Thanks,

My ipod won't connect to itunes because of my stupid passcode!!

Hello everyone, don't mind about the word "stupid" well it has been a year that i can't use my ipod because it can't connect to itunes. First if all, my ipod isn't charged so often... so, one day i charged my ipod and there is a screen that means that i need to "connect to itunes". I went on my computer, opened up itunes and connected the ipod to my computer. Then a message pops up and says: "This ipod can't connect to itunes because it has a passcode. So i have to put in the password so it can connect" I can't connect it because the screen on my ipod says i need to connect to itunes so i can't put in my passcode. I don't know whats wrong with these kind of devices, and i'm not very lucky because the ipod that i have, it doesn't belong to me. my dad found it in his cab. and he gave it to the cab's company for 2 weeks, the owner did not come to take it. so the company gave it back to my dad and my dad gave it to me. and if i give to the apple company, they will know the real owner and i would be in trouble.

Place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Ipod won't connect to Itunes?

Hi,
I bought an ipod for my birthday in June.
1)
I've been trying to connect to ibook it would not work via USB so I tried using a Firewire port. Not sure why it was not working via USB.....the version I have is 10.3.2 so it should work through USB.
Is there anyway I can connect through USB on my version IBOOK??
2)
My ipod is not connecting through itunes not sure why? the auto update songs option is on in preferences on ITUNES so it should work. I've done all possible. IPOD is charging but not connecting through ITUNES.
Please help someone so I can upload music....any ideas how to solve this?

Hi,
I've not had any useful feedback as yet so my best bet would be to take your G4 into a Mac shop...thats what I'm doing to do.
I'm sure its got to do with my operating system.
Maybe try going back a few updates and not update with the latest one. Its wierd because my IPOD use to work and its not recognizing any sort of connection anymore only charging and this is no use.
I've restored it numerous times because but can't even restore because I have the latest version on my Ibook and its not recognizing any connection so I'm stuck!

Ipod touch 4G won't connect to iTunes after most recent update

I have recently update itunes and when I plug my 4G iPod touch into my computer nothing happens. It won't connect or sync. I have restarted, re authorized, rebooted my ipod and nothing. It was working just fine before the update half an hour ago. What can I do to get it to sync/connect again WITHOUT having to do something that requires erasing my ipod or itunes. I am very tired of having to do that because of Apple's updates.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

IPod won't connect to iTunes..have tried it all

Ok...so a few days ago I plugged my Ipod 160gb classic into my computer to sync to Itunes. Itunes then froze up, so after I ejected it, I reset it. I plugged it back into Itunes and now everything is gone off the Ipod. No big deal, everything was backed up.
So now when I turn the Ipod on it goes straight to language select menu. I plug it into Itunes and it shows up on My Computer but won't show up in Itunes - it stays froze on "connected -ejected before disconnecting" screen. So I disconnect, and the Ipod goes straight to the black/Apple logo screen for a few seconds before going back to the language select menu.
I have done the hard reset and the same thing happens.
I have done the right click/format to Ipod under My Computer with no results.
I have uninstalled and reinstalled Itunes.
I have tried different USB cables to connect the ipod to the computer.
Apple Device Manager is installed. I've started/restarted it as well.
I have put the Ipod in disk mode and connected to Itunes. It usually freezes on the "do not connect" screen. Sometimes in disk mode, Itunes will say that my Ipod needs restored, so I click on restore. It will go to a dark black screen with the Apple logo with a progress bar at the bottom. Before the bar fills up it will go to the regular black Apple logo screen for a few minutes before going back to being frozen on the "connected -eject before disconnecting" screen. The ipod still won't be shown on Itunes either.
I have run device manager, updated Apple Device Manager, used the C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers folder and says its up-to date.
I have gone through the steps in these-
iPod: Appears in Windows but not in iTunes
and iOS: Device not recognized in iTunes for Windows
with no results.
This is my smart data:
Retracts: 75
Reallocs: 200
Pending Sectors: 16
Power On Hours: 65
Start/Stops 20234
Temp: Current 33c
So I'm guessing after all the troubleshooting, it would be something hard drive related? Especially since the start/stops have to be high. I just want to make sure what it is before I try replacing the hard drive.
I know variations of this question have been posted a bunch of times, but I've tried everything I've seen on here. Any help is greatly appreciated, thanks.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod won't connect to iTunes/Computer

Soo I plug my iPod into the cord which is plugged into the computer, the computer makes the little beep that lets me know its detected a device and... Nothing. It doesn't show up in iTunes. It doesn't show the little charging symbol on the iPod. Nothing.
I've tried two different cords and three different USB ports. The annoying thing is it worked two days ago, and had been working prior to that for several months. Nothing has happened to the iPod or computer that would cause damage. They've both literally been sitting in this room for two days. I can plug my iPod into the wall charger and it will charge just fine. It can connect to the internet, etc. But it won't connect itself to iTunes via the USB cable... and I'm unsure of what to do next. I've googled around and checked the forums but I haven't found anything that works.
Assistance :3
Also, I can't download iOS 6.1.2, it just fails everytime after the verification process. I've never failed verification before so I'm not sure if this is a widespread issue or just me... The error I guess you would call it says "Software Update is not available at this time. Try again later."

This was the result of the Sync Test:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Gigabyte Technology Co., Ltd. To be filled by O.E.M.
iTunes 11.0.2.26
QuickTime not available
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0040BD380AA41E90
Current user is an administrator.
The current local date and time is 2013-03-01 10:06:48.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 550 Ti
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
It said it didn't detect any iPod etc, although it is connected. I'm looking at it right now.
I also ran the Device Connectivity Test and the results were:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Gigabyte Technology Co., Ltd. To be filled by O.E.M.
iTunes 11.0.2.26
QuickTime not available
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0040BD000AA41F10
Current user is an administrator.
The current local date and time is 2013-03-01 10:10:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 550 Ti
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26. Device is working properly.
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D. Device is working properly.
Intel(R) USB 3.0 eXtensible Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (4th generation) running firmware version 6.1
Serial Number: C3RG90TPDCP9

My Iphone 4 won't connect to Itunes after update on Itunes?

After updating my Itunes it won't connect, I've tried using different USB cables but nothing works. It just comes up saying that can't connected to Iphone unknown error. Tried connecting my Ipod to and still nothing.

Phone not recognised in itunes
device not recognised by iTunes on PC or device not recognised by iTunes on Mac

IPod won't connect to iTunes - pairing record is missing...

I get this iTunes message when connecting my first iPod, a brand new iPod touch to my mac:
"iTunes could not connect to iPod "iPod" because the pairing record is missing."
What does that mean? (Can this have something to do with other iPods that have been connected to my iTunes earlier?)
I followed the instructions Apple had to offer and reset the iPod etc.
<http://docs.info.apple.com/article.html?artnum=60950>
I reinstalled iTunes 7.6 from my admin user. Then the iPod was recognized on this account with empty iTunes. Registered the iPod und updated software to 1.1.3. Restarted back into my regular user. Still same message, except now iPod "ihPod"... Now, where is that pairing record?

Yes, I restarted the machine after reinstalling iTunes 7.6, but that did not help.
Today I reinstalled again, this time from my users acount and that did the trick. I still don't know what or where the pairing record is. But installing iTunes on the spesific users account fixes it, it seems.

HT201210 Ipod won't connect to Itunes. Had error while downloading newest update on IOS6

I was updating the newest version on IOS 6 on my ipod touch. An error occured and it stated it could not update. Now my ipod screen only shows the "connect to Itunes" picture, but it will not show up on itunes for me to reset or anything.

Withur knowing what the error message said,
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod won't connect to Itunes after I attempted to restore it, it now has a white bar underneath it. Help?

Similar Messages

Maybe you are looking for