My ipod won't connect to the internet but my friends ipod will and it's on an open network

What should i do btw it's a 4th gen

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • 2nd generation ipod won't connect to the internet, and i've never had a problem with it before.

    My ipod won't connect to the wi-fi but our computer will.

    - Reset the iPod. Nothing wil be lost
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    - Reset neteworks settings: Settings>General>Rest>Reset Network Settings
    - The troubleshooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • Safari won't connect to the internet (but computer is)

    Today,
    None of our Macintosh (by Apple) devices will connect to the internet. Actually, only Safari says it won't connect to the internet.
    If I run Terminal on our Macbook, I can ping yahoo.com, google.com, etc... Also, Skype works just fine. However, when we run Safari, no web page will load and we get the error screen saying that the computer is not connected to the internet. Running diagnostics (forget where it's located on the computer) says we are indeed connected (which I could tell from Skype and pinging).
    Coincidentally, neither our iPhone or iPod can get to any web pages on Safari when connected to our wireless router. Using 3g network they access web pages fine. Our PC has no internet troubles today whatsoever.
    Any idea why Safari doesn't work? Unfortunatley we don't have Firefox or Chrome on our Macbook to test it out, not sure how to download those without being able to access their respective web pages.
    Thanks!

    Try turning off the router for 5 minutes, then turn it back on.
    Restart your Mac as well as the iPhone and iPod.
    If that doesn't help, on the Mac, go to /Library/Preferences/System Configuration
    Move all the files from the System Configuration folder to the Trash.
    Now on your iPhone and iPod tap Settings / General / Reset / Reset Network Settings
    See if Safari will load pages.
    If not, on your Mac, go to System Prerferences - Security.
    If the Firewall is turned on, turn that off. Restart your Mac, Try Safari again.
    Since you can access the net with 3G, it's got to be your Wi-Fi.
    System Preferences / Network / Assist Me is where you find Diagnostics.
    Make sure all the light are green. If not, click Continue.
    iOS: Troubleshooting Wi-Fi networks and connections
    AirPort troubleshooting guide
    AirPort Quick Assist
    --  When you post for help, please tell us which Mac OS X you have installed. Thanks!

  • My MacBook Pro won't connect to the Internet, but my phone and PC will.

    My MacBook Pro won't connect to the Internet. My iPhone has no problem doing so, and neither does my PC. I think it's something to do with my DNS, but I'm not sure. My network connections say that both my Ethernet or FireWire are failed. What's wrong with my MacBook? Is there a simple way to fix this?

    Hello Rattisate,
    Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro.  I would be concerned about this too.  You can find information on how to troubleshoot this in the following article:
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    http://support.apple.com/kb/HT4628
    Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • My iPad mini won't connect to the internet but other devices connect perfectly fine. please help!

    My iPad min wont connect to the internet but other devices work perfectly fine i tried
    to:
    Reset my iPad
    Reset network settings
    Restart my iPad
    But none of them worked
    please help me
    iPad mini
    IOS 8.1.3

    Her's what I did---- Go to WiFi where connection name appears .
    Open connection to see info.
    Go down to where it says http proxy and turn that off.
    go to main screen and connect to internet as usual.
    Hope this works for you as well as it did for me!

  • Ipod won't connect to the internet

    I connect to the internet with my Macbook OS 10.5.8 using older Airport Extreme version 5.7.
    My modem is Motrola surfboard and my isp is a cable company.
    I can go online with my Macbook but I can't connect to the internet with my 4th generation iPod touch.
    I can connect to the wifi network but when I try to open a webpage with safari, it gives me following error message - "safari cannot open the page because it is not connected to the internet." I tried to reset my iPod to factory setting, installed updates for my iPod, changed my airport extreme settings, disable firewall on my mac, but nothing seems to work. My iPod can go online using other wifi network. I just can't go online using my wifi network at home. Please help.

    im having the same exact problem!!!!!!!!!!!! i wish some one knew the answer, sorry but i dont know the answer but i wish i did/:

  • My iPod won't connect to the internet

    I'm having trouble connection my iPod to the internet. I have successfully connected it to a WiFi network which has worked in the past, but now, when i go on Safari, for example, it doesn't come up with the usual message of "Connecting...", it just says "Safari cannot open the page because it is not connected to the internet."
    I haven't changed any security settings on the router... the only thing that's changed is that i haven't used it in two weeks! Does anyone have any advice?

    Not an uncommon problem and usually easily solved. First off, if you are using WEP encryption, you can either 1) switch it to WPA2, 2) use your WEP key as network password, 3) reconfigure your WEP passwords so that they are either 5 characters (48 bit) or 14 characters (128 bit).
    If you are not using WEP and have this problem, the following generally works:
    1. Reboot your router by unplugging it from the power.
    2. Reset the network settings on the touch - tap Settings > General > Reset > Reset Network Settings
    3. When the touch restarts, then tap Settings > WiFi > other and retype your network name, security settings, and finally enter your network password.
    4. And finally, if your router still is not issuing you the proper credentials, then check the manufacturer's website and download and install the latest router firmware.

  • I'm connected to the internet, but suddenly my ipod says i "need to be connected".  i've re-installed accounts, checked psswds, and reset.  what's wrong?

    My ipod is connected to the internet via wi-fi in my house, but as of yesterday morning when I try to do anything online (webpage, mail accounts, itunes, maps) it says "cannot connect to the server.  not currently online."  but my wi-fi is active - i have 5 bars and I've checked, triple checked, etc., the server - disconnected from my wi-fi account and rebooted, but it's fine.  I don't get what the problem is.  I've gone as far as to disconnect all three mail accounts and reset the ipod several times.  nothing seems to work.  per mail accounts, it keeps saying to check the outgoing mail server. 
    Absolutely nothing changed with the ipod or my home wi-fi server from the last night I used it and the morning this happened.  It's now been two days. 
    Any advice is great. 
    Thanks. 

    Welcome to Apple Discussions!
    Powering the machine down from the on/off switch typically is not recommended, because during a software shut down, some documents that are open are properly closed. What can happen is directory damage. Perhaps a key document for your Domain Nameserver got damaged. Try switching to OpenDNS DNS numbers from http://www.opendns.org/ on both your router and Network System Preferences. Restart the computer. Then it might fix the issue. Any proxy settings might need to be turned off as well.

  • Imac won't connect to the internet but other devices will

    Hi guys
    I've had a imac for the last 2 years I've installed boot camp so half pc half mac
    Trouble is my mac won't pick up the internet it says it's connected but no internet access i use the internet provided by my land lady
    My old pc and iPhone pick up the internet with no problems I think it's something to do with the built in wifi
    Any suggestions
    Kind regards
    Craig

    Not sure what version of OS X you are running, but some of the following suggestions have helped some users:
    WiFi Problems:
    Wifi problems seem to crop up a lot on here and unfortunately there doesn't seem to be a 'one fix' solution.
    However, sometimes any one of the following can help although, unfortunately, not always. In no particular order:
    Check wifi security - if it's WEP change it to WPA or WPA2 (preferably, as it's more secure)
    Change the wifi channel on the router
    Create a new Network Location: http://support.apple.com/kb/HT5289
    Reboot the router
    Also take a look at this link and the links within the article for other ideas. They mainly reference Lion, but still seem to be relevant to Mountain Lion and perhaps Mavericks:
    http://osxdaily.com/2011/11/06/lion-wi-fi-problems-solution-mac/?utm_source=feed burner&utm_medium=feed&utm_campaign=Feed%3A+osxdaily+%28OS+X+Daily%29&utm_conte n t=FaceBook
    ...and this link:
    http://osxdaily.com/2012/11/30/resolving-stubborn-wi-fi-connection-problems-in-m ac-os-x/

  • My ipod touch wont connect to the internet but shows the wifi symbol

    My Ipod touch 5th generation wont connect to the internet. It shows the wifi symbol at the top and says that im connected and all but safari or any apps that need internet to be used like kik instagram tumblr twitter and other apps like that just tell me "no connection" ive reset everything literlly everything. I rejoined my network ive restarted my ipod reset my network settings nd rbooted my router ive reset my entire ipod and nothing works. Help me please?!

    Does the iOS device connect to other networks?
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network       
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Firefox won't connect to the internet, but I.E. will and does, Why???

    Firefox resently asked me to update it & after i went to your site i did. now I cant connect to the internet with firefox. But i can connect with Internet Explorer. Can you help me???

    Firefox cannot load websites but other programs can
    * https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can
    Check and tell if its working.
    Also, Remove Multiple (older) Java Console extensions
    * http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

  • Firefox 5 won't connect with the internet. I had to uninstall and go to an earlier version. Now I have these annoying "update Firefox" messages.

    Firefox 5 won't access the internet. I had to uninstall and reinstall an earlier version. Now I'm annoyed by "update firefox" messages.

    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
    Also make sure that the firewall isn't blocking Firefox if you've used system restore.
    Note that using System Restore can cause your Firefox installation to get corrupted because not all files are restored (only files in a white-list), so be cautious with using System Restore.<br />
    You may need to (re)install software that was affected.<br />
    Delete the Firefox program folder before reinstalling to be sure that all files get updated.

  • My imac won't connect to the internet, but safari still works

    I just bought my first iMac about a week ago and it was working fine
    then for no reason my programs slowly stopped connecting to the internet such as iChat
    but my Safari still works.
    how do i fix this problem?

    hockeyman68, Welcome to the discussion area!
    If Safari is still able to browse web pages, your iMac is still connected to the internet.
    Perhaps you should visit the iChat discussion area... and provide a lot more detail on what you are experiencing.

  • I have a laptop that connects to the internet, but only has IE installed and message comes up "cannot display the webpage etc..." so I want to download firefox to install on my other computer and see if this lets me access the net. Any advice appreciated

    Can I do this using a memory stick? If so, how?

    Troubleshoot Internet Connection Problems at Microsoft.com
    * http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-Internet-connection-problems
    You can also check the following:
    * Your modem and/or router are both on and are not indicating errors. The problem may be with your Internet Service Provider (ISP). Contact your ISP for more information.
    * If you are using a wireless connection, that you are using the correct access point.
    * Your Domain Name System (DNS) server translates web addresses (URLs) into IP addresses and is usually provided by your ISP. If the DNS server is overloaded, you may be unable to view some or all websites. For example, if http://74.125.53.99 or http://74.125.159.105 work but http://www.google.com doesn't, you may have a DNS problem. You can use an alternative service such as OpenDNS (http://www.opendns.com/) or Google Public DNS (http://code.google.com/speed/public-dns/).
    * Whether your Internet security software (including firewalls, antivirus programs, anti-spyware programs, and more) is blocking connections to the Internet. For instructions on how to configure some programs, see the Firewalls article (https://support.mozilla.com/en-US/kb/Firewalls).
    Check and tell if its working.

  • Says i am connected to the internet,but Google just keeps loading and not give me access to google

    says i am connected to the internet,try to go to google but just keeps loading the page without giving me accessto google

    Hello @laidbacklady,
    I have read your post on how you are not able to access the Internet, and that the web browser keeps loading up. Are you using Internet Explorer, Google Chrome or FireFox? Does this issue occur when you use a different browser? Are you able to connect to the Internet using a different computer? Are you connecting your computer to a wireless or wired network? I would be happy to help you, but first I would encourage you to post your product number for your computer. Below is a is an HP Support document that will demonstrate how to find your computer's product number. 
    How Do I Find My Model Number or Product Number?
    Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
    Cheers!
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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