My iPod won't play music on my dock. It still charges on the dock. The dock will still play other iPods
My iPod will not play music on any dock. It will still charge on a dock though. The docks all work with other iPods, just not mine. I have tried to reset it by pressing down on the home and power buttons but it didn't change anything.
Are the other iPods 4G iPods with iOS 6.1.3?
If it worked before with 6.1.3 then:
- Make sure the i{od is fully sated in the dick
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
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Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings -
Newest ipod gen,
My ipod won't sync about 89% of my library because 'it doesn't support the song' but I previously had the songs on my ipod, downloaded from the same computer. Itunes on my computer had issues and I'm now re syncing all music. How do I get my music back on my ipod if Itunes says it can't be synced?
Thanks!In the course of your troubleshooting to date, have you worked through the following document?
iTunes: Error 13019 during sync -
I have an apple tv 3 but when i use Home Sharing from my Windows Laptop the Apple TV shows all my music on the TV but it will only play 1 or 2 songs and then stops!!! Annoying, so I have to re-start iTunes on my Laptop and it will play 1 or 2 more songs then stops again!!! still annoying.
Can anyone assist me with this issue?
ThanksTo downgrade, you'll need to download the previous software version here: ATV3 http://appldnld.apple.com/AppleTV/041-4361.20120605.grjot/AppleTV3,1_5.0.2_9B830 _Restore.ipsw
ATV2: http://appldnld.apple.com/AppleTV/041-4362.20120605.t8i4U/AppleTV2,1_5.0.2_9B830 _Restore.ipsw
Next, plug the Apple TV into your computer with a micro-usb cable (most phones today use these) and start up Itunes. It should detect the Apple TV in recovery.
After that, hold down Option on Apple or Alt on Windows and click Restore. This should open a window that allows you to select the software update you want to apply. Select the one you downloaded earlier.
It will then go through the restore process, which takes only a few minutes, and then you will be able to plug the Apple TV back in to your display and set it up again.
I recently ran into a similar issue with a bunch of these things and after restoring them all to the previous software version they are working again. -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
How do I play music/playlists from another iTunes account without having to transfer the purchases to my account?
Get copies of the song files and add them to your iTunes library.
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When I'm playing music on my iPhone 4s it does not give me the "genius" or loop/shuffle buttons?
When I'm playing music on my iPhone 4s it does not give me the "genius" or loop/shuffle buttons?
You tapped in the middle of the screen and it did not bring up the scrubber and controls at the top of the screen?
Try a Reset: hold down the sleep and home buttons, ignore the red OFF slider, wait for the Apple logo, let go of the buttons. -
My ipod nano 7th gen. will not advance to the next song, it will keep playing the current song until manually changed. All updates are current.
I had this issue with my 6th generation nano. It was driving me nuts, until I realized that somehow locked the repeat button on. Selecting one song rather than a selection will cause whatever song you have selected to play over and over and over and over..
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I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?
Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh -
I purchased a song on iTunes and it is displayed in my list of SONGS. However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play. How do I get this song onto my device?
Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
It originally did not download correctly. I refreshed the download and it supposedly completed. Upon playing the song in both my library and on the Itunes store it will not play past the first 5 seconds. How can I fix this?
Hello Whitney262,
Thanks for using Apple Support Communities.
I would go ahead and make sure you can first download the content, then remove the song from your iTunes Library, and download again from your iTunes past purchases. The article below will walk you through the entire process:
Download past purchases
http://support.apple.com/kb/ht2519
Take care,
Alex H. -
My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks
I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away. Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies. Then I tried to play it and it said it could not open the movie. I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up. Did you ever find an answer to your question?
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Videos, such as the videos on Youtube, will not play. Any ideas?
videos, such as the videos on Youtube, will not play. Any ideas?
will1942 wrote:
Adobe Flash will not work
Please start a new topic about your issue so it can receive more focused attention.
Include your system information along with the model of your Macbook Pro which you did not supply and describe in detail all you have attempted to do in order to resolve the issue. -
I'm trying to play a song and itunes is repeatly asking me to authorize the account. I have authorized the account and it will not play one particular song. What should I do?
If just one song on an album is doing that, that suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
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