My ipod won't reformat
Alright my ipod was taking a long time to download a new CD. So I unplugged it. Now when I try to reload my playlist, the thing won't load, adn it tells me to reformat. Strangely the thing won't reformat or update. Reformatting brings up an error message, while updating freezes up on me.
I'm assuming you didn't "eject" the iPod before unplugging it, so it's likely you've messed up the iPod file-system. Try downloading the newest iPod Updater and running that. If this doesn't work, it's likely you've damaged the disk structure and you'll need to format the disk through Windows or MacOS.
If you're using Windows, plug in your iPod, go to My Computer, right-click on the iPod and hit Format. Make sure you leave it in FAT32 format. I don't know how to do this in MacOS.
Are these the same steps you've already tried, or did you try to format a different way?
As a bit of advice though: Never unplug your iPod without ejecting it. You could break it as you've just found out!
Similar Messages
-
Help!!! iPod won't sync with iTunes, iTunes freezes!
Hello, I'm sorry if this topic is already in an other one, but I couldn't find it.
First of all, I'm very pleased with my iPod Classic 160Gb, finally I can carry my complete collection with me. Since I'd installed the 8.0.1 update for iTunes, my iTunes freezes immediately, and my iPod won't show up in iTunes, and the screen of the Classic is stuck on "Connected".
If I don't connect, iTunes works perfectly, even with my iPhone (Everything works smoothly).
What is the problem?, I've tried everything, Reboot iPod Classic 160 Gb, reïnstall iTunes (complete deinstallation), i tried different USB-ports of my laptop, other USB-cabel, reboot PC. All updates, even my USB-ports. Can somebody please tell me what's happening? And solve my problem?
I didn't found this same problem in any of other topics, if someone finds the same topic WITH an answer, I would be pleased.Ok seriously. We pay way too much for these things for crap like this to happen all the time. Apple has us all by the gonads b/c they know we can't get them to work any other way.
Friday, my 80G classic worked just freaking fine on my home computer. After I reinstalled it b/c of some error with quicktime. I also connected it to my brother's laptop over the weekend it did fine. Used it on work computer today worked fine---after I had to uninstall and reinstall quicktime.
Loaded the iTunes upgrade on work computer today, seemed to work fine after that.
Now at home I get the following error: Your iPod needs to be reformatted for use with Windows. Would you like to run iTunes to restore your iPod now?
I've tried for weeks now to back up my iTunes on both my computers and it always freezes. I was hoping after the new version this would be fixed. NOT so much.
So in a nut shell....I CAN'T back up my stuff, b/c iTunes *****. Now in order to use it I have to reformat my iPod, which will erase all my stuff. So I'm SCREWED. I'm not usually a hostile person, but at this point I could scream!!!!!
the apple/iTunes support team has been nothing but helpful on some duplicate song issues I've had in the past. Why in the H*LL can't they freaking fix this???
If I have to reload 80G it won't be on an iPod. I'll sell the **** thing to some other sucker, find something else, or for pete's sake, go back to CDs.
Don't tell me Apple doesn't have enough money or enough geniuses (genii) to figure this out with out it causing my time and money I've already spent.
Rant over.... -
my 5th generation ipod won't sync anymore to my PowerMac G4. It worked fine, but when I installed a new hard drive it won't work anymore. I've re-installed iTunes, the latest version for Tiger, I've reset and restored my iPod. The ipod shows up fine in the source banner and I can transfer files to it, however when I unplug the iPod the files are not there.
Maybe try to repair the iPod's HD using Disk Utility located in the Applications -> Utilities folder. If that doesn't help, try a low level reformat of the drive using the same application. Make sure you choose Mac OS X Extended (Journaled) as the file system format.
B-rock -
After using Overdrive Media Console for Mac to listen to book on my iPod, my iPod won't work!
The book went on my iPod and played fine. BUT after trying to update my podcasts and put on more books (from Audible.com) I found that NOTHING would go back on my IPod. I reformatted it, and now I have my music, but only some of my books, and NONE of my podcasts. I then deleted the program (and the book) and reformatted AGAIN. Now I have a bit more of my previous stuff, but it still won't let me add all my books (says the iPod is read only, not write, even tho I have changed the settings) and I can't get ANY podcasts back on it. The message says "iPod is already in use."
I have unchecked the manage updates manually, and the box for using it as a storage device. This has been a NIGHTMARE. I have used an iPod for years--and have three different ones, and none of them will play right since the program messed with my iTunes. I have asked the librarians and no one seems to be familiar with the Mac version. They are all looking at me like I have never used an iPod or a computer and just am not understanding how to upload books. I have deleted the program, and the books, as I said, but maybe there is something still remaining? I have used epub books on my touch with no problem, but the audio/MP3 book on my iPod classic is what has created this problem. UGH!! NEVER AGAIN!!
Any ideas?? PLEASE??Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod won't display songs in MyMusic folder; can't copy songs to iPOd
I formatted my HD. I copied the library of the iPod back onto the computer into MyMusic. However my iPod won't display any of the songs that I recopied onto the computer. I was forced to reformat the iPod. My song library is in MyMusic the whole time but the iPod won't display any of it. How can I get my iPod to display the songs in MyMusic? I can't copy the songs onto the iPod as the songs are already in MyMusic.
Yes. I can see it there and play it as well...I just can't get it to transfer to my ipod from the itunes library. And it only happened with a few songs and I don't know what I did to make it so that it only trasferred to my library and not my ipod. But it is playable and viewable in my library and only when it is connected. Otherwise only the songs that are already on my ipod are viewable.
Does that make sense?
Let me know if it doesn't
Thanks so much -
20g ipod won't show on computer
my ipod won't show up on my computer anywhere, it is making wierd hard drive noise, can someone please help me.
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call. -
Hello there,
I have a 20gb iPod that's nearly 3 years old & my PC is running Windows XP Professional with SP2. And I've got the latest version of iTunes (7.4.3).
Recently my iPod started behaving strangely, skipping during songs sometimes, and sometimes hanging for several seconds whilst playing.
Anyway, my big problem now is that the iPod won't mount in iTunes & iTunes hangs for ages when the iPod is connected.
The iPod comes up in Windows Explorer as a Removeable Drive called "Apple iPod". This leads me to believe that I may have accidentally put it into disc mode?
All the troubleshooting advice I've read suggests that if I can only get iTunes to recognise it, then iTunes should then automatically load the required software on to the iPod & everything will be hunky dory. That sounds all very well & good but iTunes is not currently seeing the iPod so it's not doing that.
As I've said, the iPod comes up in Windows Explorer, but if I do anything with it, even just right-clicking on it for example, Windows Explorer hangs as well.
Grrrrrrrr!!
I know it is not a cable problem or a PC problem as I have tried several different cables & 3 different PCs, all with the same results.
Please help!I'm having a similar problem with my sons 3 generation Ipod Nano.
When I plug in my sons Ipod into my Apple G5 running OS X Version 10.4.11 and Apple Itunes 9.0.2... I too can't mount the Ipod on to Itunes.
What I found is that my son plugged his Ipod into a Windows laptop and reformatted his Ipod by accident for MS Windows... now my son is only 10 and didn't know what he was doing and would admit he did it.
How I found out was when I plugged in the two Ipods and hit Get Info
His Ipod Nano had: FORMAT: MS-DOS File System (FAT32)
and my Ipod Nano had: FORMAT: Mac OS Extended (Journaled)
I asked him and he admitted that... that's what he did... this is after 5 hours of trying to mount his Ipod.
Now here's the problem: His music and my music is all in the same account on the same computer (That being my G5)
My G5 running the most recent version of Itunes 9.0.2 recognizes all of our other Ipods except his which just shows up on the desktop of my computer... BUT DOES NOT DOW UP IN ITUNES UNDER DEVICES like all the other Ipods.
What I think I need to do is re format his Ipod Nano for Mac... Only problem is Itunes 9.0.2 doesn't allow that to happen.
Can someone point me in the right direction?
Thanks -
Help my IPOD won't start PLEASE HELP
It gives me the apple screen and then switches into the foloer with an exclamation point and i don't know how to get it out. I have tried restarting, and plugging it into the computer doesn't do anything. It is charged, please help.
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote -
10 gig iPod won't connect.....
Greetings
I've changed the original battery from the 1st gen 10 gig scroll wheel, but now the iPod won't connect.
It has lost its charging indicator, but feels warm to the touch. I can still play all the music that is on there, but can't see it via iTunes or finder.
I can see the ipod via the firewire, i.e. about this mac, more info, firewire, shows that the iPod is connected, but has it listed as version 0.0.
I've tried this http://support.apple.com/kb/HT1363 but no joy.
Any ideas from the brains trust?
CheersMake sure you have tried a different FireWire port, and shutdown (power off) and restart your computer if you have not done so since having this issue.
You can try a different FireWire cable. If this is a 1st gen iPod, it uses a regular FireWire (400) cable.
Since the iPod is seen (somewhat), does the iPod show up in Disk Utility? If so, use Disk Utility to reformat (erase) the iPod's hard drive in the Erase tab. Make sure the iPod's hard drive (not the volume indented under the sidebar) is selected in the sidebar. Select +Mac OS Extended (Journaled) as the format type. If that procedure succeeds, run iTunes again and if it is seen now, use the Restore button to install and initialize the iPod's software.
It is possible that when you opened the iPod to replace the battery, you inadvertently disconnected the hard drive. Therefore, the iPod is "seen" by the system, but the hard drive is not. I have also read some reports that if the replacement battery is just a tad too thick, it puts pressure on the hard drive and causes the platter not to spin. So you may want to open it up again, check the hard drive connection, and try it with the back side off. -
So... I think I broke the bootloader on my iPod. I should have known better, I suppose. Anyone know how to fix this particular issue? I've been restoring it all evening, to no avail. I really need the .bin file for the original Apple bootloader.
f none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
http://www.kokopellimusic.us/KM_instructions.htm
Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call. -
Connected to a different computer and now ipod won't mount
I've searched through the discussions and I can't find anyone who has had this specific problem, but apologies in advance if this issue has already been addressed somewhere I didn't see..
My ipod and ibook have been working perfectly fine together for 6 months. Yesterday I connected my ipod to a friends ibook so we could listen to some music off my ipod on his itunes. He disconnected it without ejecting it first (I wonder if this caused the problem although I've done it before by mistake and had no major problems) and now my ipod won't mount on my desktop.
It shows up in the system profiler and in ipod updater it says ipod connected but unable to mount. When I plug it in I get two error messages saying "You have inserted a disk containing no volumes that Mac OS X can read" and "A disk attempting to mount -unknown has failed verification or has failed" When I open the disk utility and click repair in the first aid it says "Invalid BTH length" "ipod needs to be repaired"
The ipod still plays perfectly fine when not attached to the computer.
I know the simple solution is to restore the ipod but I'm VERY reluctant to do this as I have some music on my ipod that I can't reload because I didn't keep it in my itunes to save hard drive space and I've just moved countries and the hard copies are back home.
Any advice would be much appreciated!unable to mount
that is a hard drive error msg, as are the other msgs you listed... not a good sign.....
you are going to need to restore/reformat the ipod:
http://docs.info.apple.com/article.html?artnum=60983 -
My old iBook's hard drive had some water damage, so I got a new MacBook. But now my ipod won't sync with my new computer unless I erase what I already have on my ipod. How do I get all my non-purchases off my ipod before reformatting to my new computer?
MacBook Mac OS X (10.4.9)Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTMS purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve music files and playlists from your iPod. I use Senuti but have a look at the web pages and documentation for the others too, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. This is just a small selection of what's available, you can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
Senuti Mac Only
PodView Mac Only
PodWorks Mac Only
iPodDisk PPC Mac Only (experimental version available for Intel Macs)
iPodRip Mac & Windows
YamiPod Mac & Windows
Music Rescue Mac & Windows
iPodCopy Mac & Windows
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available at this link: Two-way Street: Moving Music Off the iPod
Keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would , relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay. -
Hi everyone,
My iPod has the latest software and everything but when I plug in my iPod to my computer my new songs aren't transferred to my iPod. All it says is, "Updating iPod," then when it's done it says, "iPod update is complete." I've tried everything Apple said to do in the manual but it still won't work.
Any suggestions?This is in order of difficulty, I think:
1. Reset several times - http://docs.info.apple.com/article.html?artnum=61705
2. Check the iPod directory - with your ipod disconnected, open iTunes and set the iPod preference tab to Manual. Quit iTunes, connect your iPod, and if iTunes opens, quit it again. Open Disk Utility (Applications/Utilities folder). iPod should show up in list of drives on the left. Select the iPod and click "Repair".
3. Since you have a back-up of your music, open Updater and Restore your iPod - this will reformat it so your music (on the iPod) will be lost. It will be replaced when you resync it with iTunes.
4. Reset your USB and Firewire ports - you might run a check to see if you get the same behavior using a different port. To reset the ports, go here:
http://discussions.info.apple.com/webx?7@@.68bb75ef/0
One of those should do it. -
Formatted HD and iPod won't see songs that I have reinstalled on HD
I formatted my HD. I copied the library of the iPod back onto the computer into MyMusic. However my iPod won't see any of the songs that I recopied onto the computer. I was forced to reformat the iPod. My song library is in MyMusic the whole time but the iPod won't see any of it. How can I get my iPod to see the songs in MyMusic.
" However my iPod won't see any of the songs that I recopied onto the computer"
What exactly does that mean? The iPod is not supposed to "see" your music in your "My Music" folder.
I don't get what you're saying, or what the issue actually is. -
Refurbished ipod won't restore
I received a refurbished ipod to replace my old one, when the battery on my old one died (a 3rd generation). I followed the steps to set up my new ipod, installing the latest versions of itunes and ipod updater, then restarting my computer, and opening ipod updater. However, when I connect my ipod to the computer, supposedly the restore button on the ipod updater should become active, but it does not. I am not sure how to restore my ipod. I tried unsuccessfully to reset my ipod, but its screen remains blank. Please let me know if you have any suggestions.
Can you find another PC and do a Restore there, it is even better if you can find a Mac instead.
] Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Maybe you are looking for
-
Failure during running Maintain Multi-lingual Tables
Hi, Currently, the system is running with R12.1.1 on RHEL 5.7. All the prerequisite patches are installed including language performance. Then, I am adding 4 additional languages. So, what's done is... 1. Activated languages in the license manager. 2
-
XP in Boot Camp crashes when trying to download from Internet
My XP in Boot Camp crashes when I try to download a program off the Internet. When I am downloading a certain program, after a few minutes the computer screen shows a bunch of numbers and letters then ends up re-booting. Any ideas/suggestions?
-
Post-Lion Macbook Pro with newly installed Hard Drive, but it won't boot up
I just bought a Macbook pro with all the stock specifications and it boots up fine and everything is great. However, when I tried to put in a new hard drive, the computer doesn't recognize it and it won't boot up (i.e. the flashing folder sign with
-
I am having an issue with my site (I did not develop it, but I am versed in CF enough to understand any solutions you might have).... Here is the problem... First, this is only an issue in Firefox. IE, Safari etc... etc.... do not have this problem.
-
I have the new CS3 and am anxious to install it. I had CS2 (which uninstalled OK) And Micromedia 8. Flash, Fireworks, and Contribute appear to have uninstalled ok, but when I tried to uninstall Dreamweaver, I got the message 'The patch package could