My ipod won't respond to anything, not even my laptop. all it does is kepp flashing the apple logo. please help?

my ipod won't respond to me or my laptop. it has been flashing the apple logo for an hour maybe. some one please help. i really don't want to lose my baby.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • My ipod touch 4g 8 gigs is not turning on it wont get past the apple logo its not frozen because it turns the screen black and the apple logo please help me

    my ipod touch 4g 8 gigs is not turning on it wont get past the apple logo its not frozen because it turns the screen black and the apple logo please help me

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then connect to your computer and try to restore.
    - See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again.

  • HT201412 my iphone is not turning on its freeze on the black screen with the apple logo.Please help me guys iam fed up please its a humble request

    my iphone is not turning on its freeze on the black screen with the apple

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then connect to your computer and try to restore.
    - See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again.

  • My nano ipod will not do anything but flash the apple logo.  Help?

    I have tried ever diagnostic tool available. Have reset it many times. Have even done every troubleshooting thing it suggests to no avail. I just got it for Xmas and am very frustrated having spent all day yesterday trying to fix it.

    Hello Everyone,
    Although this resolution seems ingenious I must let you know that exposing your iPod to freezing temperatures can cause serious harm and it will void your warranty. Please see the following excerpt from the iPod Safety Guide available at Apple.com.
    Keeping iPod within acceptable temperatures
    Operate iPod in a place where the temperature is always between 0º and 35º C (32º to 95º F). iPod play time might temporarily shorten in low-temperature conditions.
    Store iPod in a place where the temperature is always between -20º and 45º C (-4º to 113º F). Don’t leave iPod in your car, because temperatures in parked cars can exceed this range.
    When you’re using iPod or charging the battery, it is normal for iPod to get warm. The exterior of iPod functions as a cooling surface that transfers heat from inside the unit to the cooler air outside.
    Have a great day!

  • My ipod keeps flashing the apple logo!! help me!

    Ok i unplugged my ipod from my computer and all it does now is flash that apple logo for 38 seconds then go black for 5 seconds then comes back to the apple logo again,and it repeats. none of the buttons do anything. i have tried to reset it. nothing happens.
    many thanks.

    try reseting it, hold the middle and menu buttons down for 6 to 10 sec.
    iPods- 4gb Balck Nano, 60gb Black 5g}{Black Moto Razr}{PSP}{iPod Radio Remote   Windows XP   <img src="http://i36.photobucket.com/albums/e13/superman5656/sm.jpg"align="right

  • HT4972 My iPod itouch when plugged into computer just flashes the apple logo otherwise it just won't start. Try to reset -nothing.

    My iPod itouch when plugged into computer just flashes the apple logo otherwise it just won't start. Try to reset -nothing.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • TS3274 Was given a 1st Gen IPAD second hand as a gift. Won't turn on & it flashes the apple logo every 10-15 seconds. Won't connect to MacBook I tunes either. When I hold down the home and power button the itunes plug in shows up, but not very long. pleas

    Was given a 1st Gen IPAD second hand as a gift. Won't turn on and it flashes the apple logo every 10-15 seconds when plugged in. Itunes won't recognize either. Please help

    After being connectred to a charging source overnight
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod nano 6th gen just flashes the apple logo when plugged in but goes blank when not plugged in. i have tried changing format to fat32 but i can't on windows 7

    i have recently recieved an ipod nano 6th gen after the 1st gen recall, and out of nowhere it just started flashing the apple logo when connected to computer. Help please!

    Universal Serial Bus controllers
         Intel(R) ICH9 Family USB Universal Host Controller - 2934
         Intel(R) ICH9 Family USB Universal Host Controller - 2935
         Intel(R) ICH9 Family USB Universal Host Controller - 2936
         Intel(R) ICH9 Family USB Universal Host Controller - 2937
         Intel(R) ICH9 Family USB Universal Host Controller - 2938
         Intel(R) ICH9 Family USB Universal Host Controller - 2939
         Intel(R) ICH9 Family USB Universal Host Controller - 293A
         Intel(R) ICH9 Family USB Universal Host Controller - 293C
         USB Composite Device
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
    I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

  • Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore.  Now I have a black screen with the Apple logo and the circle lines.  None of the buttons respond. Help, please!!

    Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore.  Now I have a black screen with the Apple logo and the circle lines.  None of the buttons respond. Help, please!!

    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.

  • My ipod classic 7th Generation (120gb) is not showing in itunes or on my imac os x 10.4.11 Please help.

    my ipod classic 7th Generation (120gb) is not showing in itunes or on my imac os x 10.4.11 Please help.

    Hey there floss1st,
    It souns like your iPod classic is not appearing in iTunes on either of 2 computers. I recommend the troubleshooting from the article named:
    iPod classic Troubleshooting Assistant
    https://www.apple.com/support/ipod/five_rs/classic/
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • My iPhone 5 overheated yesterday and now it won't turn on. When I plug it to charge it only flashes the Apple logo. I've restored my device on iTunes but it's still not turning on. Help!

    So I charged my phone yesterday but it didn't seem to get charged because the battery percentage went lower instead of higher after I plugged out my phone. Then the battery percentage subsequently got lower even faster, jumping from 28% to 15% within ~a minute. It was very hot too, so maybe overheating was the problem. Then I tried charging my phone again after leaving it to cool but it won't charge and keeps flashing the Apple logo.
    I've tried to no use:
    1. pressing the Power button and Home button together for a long time
    2. restoring my device (on iTunes it says that my phone's updated, but it still won't turn on)
    Should I just send my phone to Apple for them to fix it or for a replacement?

    I'm sorry, it seems that the problem is that my phone WON'T restore. I just tried restoring again and it keeps giving me the 2001 error. Help.

  • My ipod keeps on flashing the apple logo in a black background and i cant get it to turn on does it take a simple restore to fix this?

    I need help my ipod touch 5g running ios 7.0.4 wont turn on all it has been doing is flashing the apple logo on a black background i cant stop this does anybody know what to do?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star that just does that for hours

    My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star (search icon). It will spin for hours and never go away unless I power off.

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My ipod touch 4 gen is in recovery mode and i dont know how to get out of it,i tried everything like hold the home and top button at the same time. All it did what g to the apple logo and went back to recovery mode any help?

    My ipod touch 4 gen is in recovery mode and i dont know how to get out of it,i tried everything like hold the home and top button at the same time. All it did what g to the apple logo and went back to recovery mode any help?

    Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
    kevinpowell1 wrote:
    how can i get it out of recovery mode?
    Make sure you have the Current Version of iTunes Installed on your computer
    iTunes free download from www.itunes.com/download
    Then See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.
    Some users have reported as many as 8 or 9 attempts were necessary before success.
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766
    If the issue persists...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • My iphone4s just keeps flashing the apple logo, it wont do anything alse.

    my iphone4s started to just freeze on my when i try to click on any app,now its just turned off compelety and now  its been 2 days and all its been doing in flashing the apple logo when you boot your iphone up (turn on). i cant turn it off or anything i tried clicking all the buttons at differant times to hope that somthing will happen.
    please help me
    Jack Otto

    Hey Jack,
    It sounds like you may have encountered a software loop on your iPhone. This usually happens when the iPhone is disturbed during an update or it can happen during an update period. It is lots of reasons as to why this can happen. My solution to you Jack is to call 1-800-MY-APPLE and speak with an AppleCare advisor. My best guess is that your iPhone will need to be serviced.
    I hope this helps.

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