My ipod won't restore,error 6. I would really appreciate any advice,please

I bought a new ipod touch 8gb, 2nd gen 5 months ago, Its always had a few problems whilst syncing like itunes crashing but now I cannot restore it, I have tried so many times I have lost count, 'ipod cannot be restored error 6' keeps on coming up every single time I try to restore it.
I have windows vista, could that be why its not working, Ive tried:
-Deleting the ipod software on the computer,
-Disabling the firewall,
-Different usb ports,
-Restarting the computer...
I don't know what to do, I really appreciate any advice at all as to why it's doing this and how to fix it, I've read the apple support pages but they do not help.
Many thanks, I look forward to hearing from someone, anyone soon
Message was edited by: zarahmann

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
From:
http://support.apple.com/kb/TS3694#error9

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