My ipod won't restore to factory settings

I have followed the usual steps to restore my ipod, because I have forgotten the password, but half way through the process, a failure message comes up, which states the device cannot be restored because it is password protected! What can I do? I'd be grateful for decent advice. Thanks : )

Try placing the iPod in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Similar Messages

  • Apple tv 1 won't restore to factory settings

    My apple tv 1st generation stopped working. It is caught in a loop.  Basically it won't get past the restart screen.  Diagnostics say it is working fine.  Won't restore to factory settings.  I really like the device and am not interested in moving to atv2.  Help!

    I assume you've unplugged from the mains, waited a few mins and restarted and also that you've done the Factory Restore from the same menu as Restart and Diagnostics.
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    There is no other official way to restore the shipping AppleTV backup image.
    Apple are unlikely to be able to offer assistance if out of warranty though you could try, and even then I have no idea if they'd offer a repair/replacement as the unit is no longer sold.
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    Your best bet if Apple are unable to help would be to try and source a second hand unit (or maybe old stock).  If a second hand unit had a working hard drive of similar capacity you might be able to clone that onto your existing one but that would generally entail opening the units up. No guarantee that thsi would help if some other component was stopping AppleTV from working.
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    AC

  • I need help with my Ipod touch 4th restoring to factory settings

    I have posted several posting because I need help but somehow everybody seems to ignore the subject or they just don't want to go there. I wonder why.
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    The thing that I'd like to know if I restore to factory settings if I could select which verions iTune I could select. I have 10.7 installed and also have a copy in TM.
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    Ana
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    Illlaass
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  • Ipod shuffle wont restore to factory settings

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  • How long does it take for an ipod to be restored to factory settings?

    I am currently restoring my ipod to factory settings so is it supposed to take long it has been an hr now

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  • IPod won't restore to factory default

    Had to do a restart(the menu & select button) after it froze while on a laptop with windows vista while trying to sync music. Since then, trying to do a restore on both the laptop w/ vista AND my PC w/ XP and i get the same message every time. The iPod after every restore reads "Connect to your computer. Use iTunes to restore." and plugging it into iTunes it says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" After EVERY restore this has happened, I have tried putting the iPod into Disk Mode beforehand and leaving it to charge for like 4+ hours and nothing seems to be working. Any help would be appreciated, Thanks ahead of time!

    By outlet do you mean a USB port on your computer?  If so does your I pod show up in iTunes?  If not you will have to follow the appropriate steps for your iPod not showing up in iTunes for your particular OS.  Are you using a Mac or a PC?

  • Constantly having to 'restore to factory settings'

    Seriously every-other time i connect my ipod to itunes it tells me that 'itunes cannot recognise Xipod. Use ipod updater to restore to factory settings'. I know this fixes the problem (at least temporarily), but surely this shouldn't be coming up so often?
    20gb currently on the ipod and it's annoying to have to restore it so frequently. Am I sabotaging myself by doing something wrong? Does it matter that I have synched it with itunes? I didn’t have this problem with my ipod photo, so why is the video so annoying?
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    Thanks in advance
    Ipod video   Windows XP  

    I too am always having to completely restore my ipod and then reload all 30+ gigs of music back onto it. It is VERY FRUSTRATING!!!
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  • I've added to ios6 to my new ipod touch with no problems. I'm trying to now restore the factory settings but the screen is frozen with an itunes sign and lead pointing towards it. The ipod won't even switch off. Can anyone help as it's driving me crazy

    I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Restoring to Factory Settings and Restore Backup on an iPod Touch 4G

    I have seen many posts regarding restoring iPods to factory settings and then loading a backup.  I have seen many posts about the "Other" storage space, too.  But I haven't found any that address my specific issue.  I'm mostly looking for some assurance that I won't lose all of my son's and daughter's hard work and the money we've spent on a couple games.
    I have reviewed the Usage on my son's iPod via Settings < General < Usage.  I added up the storage space of all the apps.  It is 2.1 GB.  This is what the "Apps" category shows is being used.  The "Other" category shows it's using 2.3 GB.  It is only an 8 GB iPod, so this "Other" is eating up a ton of space.  He has no videos, only pictures he's taken (which isn't very many), apps (I keep those at a minimum), and music (which I also keep tight control over).  How do I find out what this "Other" is, and how do I get rid of it?  He doesn't have e-mail, and doesn't use the calendar, contacts, or notes.  I've read posts which say I probably have corrupt files and have to perform a factory restore, which wipes everything out, then restore again from the latest backup, with no guarantee that the "Other" will go away.  I've also read horror stories about the factory restore causing problems with the basic function of an iPod.  I called Apple Support, and the young man I spoke to asked around (because he didn't know) and said that the data while using an app (games like My Horse and Angry Birds) is stored in the "Apps" category.  How can I be sure of this?  He has a game we've put a lot of time, energy, and some money into.  I do not want this to be lost.  I'm assuming that backing up from the lastest backup of the iPod will prevent this, but how can I be sure that the game information isn't part of the "Other"?  If it is part of the "Other", and it doesn't get reloaded to the iPod from the backup restore, then it's lost.  If this happens, I will be very upset.  I'm frustrated and confused by all the conflicting information I've read.  Does anyone know where the game data is stored?  Does anyone know if the "Other" will be restored from the backup, and thus make the entire restore process pointless? 
    Please help!!

    As you likely read already, the "other" category consists of those items not included in the enumerated categories. That is why it is called other. What is in it depends a lot upon what different app place it it.
    2.1 GB seems large enough to it also contain corrupted files.
    Usually restoring from backup reduces the other. However, sometimes restoring to factory settings/new iPod is necessary since the larger other may be included in the backup.

  • Ipod touch is not recognised by the computer or in i tunes and is unrepsonsive. All we get is the apple logo. How can it be restored to factory settings?

    My ipod touch is not recognised by the computer or by itunes. All we get on the ipod is the apple logo and it won't do anything else. How do we restore the factory settings?

    Have you tried everything here?
    iOS: Not responding or does not turn on
    B-rock

  • Itunes cannot read contents of the ipod.  go to summary tab in ipod preferences and click restore to restore to factory settings

    I plugged in my ipod to install the latest version of itunes on my computer and I got this message:  "itunes cannot read contents of the ipod.  go to summary tab in ipod preferences and click restore to restore to factory settings".  I can't get rid of it and now have zero songs on my ipod but all of my songs are in my library.  Help, please.

    Sorry, my mistake, the nano has a flash-based drive so most of that post won't apply, although you might see if the DFU restore section works.
    Try also suggestions from iPod nano: Error message saying that iPod 'could not be identified properly'
    tt2

  • TS1363 when I restore to factory settings so that I can use my PC to download new music I am going to loose everything on my IPod.  Is there anyway to avoid this?

    I am trying to download an audiobook from my laptop and I am getting a message to restore to factory settings so that I can use my PC to download.  This will make me loose all of my musice - is there anyway to avoid this?

    That may mean the iPod was previously used with a Mac, so it needs to be reformatted so that a Windows PC can access it.  That's what a Restore does.
    If you do a Restore, the iPod will be erased.  If what I said about previous use with a Mac is correct, you really won't be able to use your Windows PC to access the iPod, until a Restore is done to reformat the iPod's storage.  And if you do a Restore, the iPod is erased.  If you have access to a Mac, you may be able to do something.  Please post back...

  • All the apps that I have downloaded are "waiting" and whenever I try to sync apps on my computer with my phone, the apps section is greyed out and won't allow me to do anything. I have tried restoring to factory settings but it didn't work.

    How can I access my apps? They are all greyed out in itunes. I have tried restoring my iphone to factory settings but that didn't work. I have a feeling it may have something to with the restrictions settings on my phone  restrictions are on) but it won't allow me to change the restrictions without putting in a passcode. I don't remember ever having a passcode and after several attempts have not been able to get the right code.
    Also. on my phone, in settings, personal hotspot, iCloud and Twitter are greyed out. And, the App Store icon is missing from my screen as well.
    Can anybody help me with this?
    Thanks

    yep, unfortunately can't reset without the passcode either.
    With regards to doing a restore, do you mean:
    open itunes on my computer
    click on my device on the left
    go to the device summary
    click restore
    it then asks if i want to back up before i restore (to which i say no)
    then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
    then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
    Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

  • HT1222 i am having trouble restoring the factory settings on my ipod touch...any suggestions?

    i am having trouble restoring my ipod touch to factory settings...i am connected to the pc, pc is recognizing unit in restore mode, but will not do anything else...any suggestions?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all media and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • Ipod classic has been wiped. cannot see it on the 'device list' in my itunes. I have tried restoring to factory settings and reloading...it reloads some of the music, but when I plug the Ipod back in, it wipes it again.

    Ipod classic has been wiped saying 'no music'etc.
    Cannot see it on the 'device list' in my itunes. I have tried restoring to factory settings and reloading...it reloads some of the music, but when I plug the Ipod back in, it wipes it again. Ocassionally Itunes freezes when I plug in the Ipod.

    Make sure your headphones are plugged in all the way, meaning you cannot see any of the silver still showing from the headphone's plug. 
    A feature of the Nano is to put it to sleep when the display goes out and it does not detect any headphones.
    B-rock

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