My Ipod won't show up on Itunes and tells me that it is either not responding or disconnected

It started right after I upgraded both Itunes and my Ipod touch. The sync tab no longer appears in itunes and when I run a diagnostic, it does not seem to find the ipod. I've restarted the ipod, the apple and ipod service on the computer, uninstalled and reinstalled Itunes twice, and tried using a different computer to check to see if it is the cable itself but nothing seems to be helping!

See if you missed anthing here;
See
iOS: Device not recognized in iTunes for Windows
- I would start with ( not clear you unistalled/reinstal ALL Apple software)
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port.( You said "different computer to check to see if it is the cable itself " but I do not understand what a new computer has to do with the cable)
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

My iPod won't show up in iTunes but it does in my pc, isn't iTunes problem!

My iPod won't show up in iTunes, but it does in My Pc. And I want to say that is not an iTunes problen, cause I have an iPod nano, and it works perfect with iTunes and with windows. My iPod won't show up in any computer at all, so I have read all the articles here in Support, and none of them give me a solution. I need to restore my iPod but I can't cause doesn't appear in the source list in iTunes. Do I have to send it to Technical Support? Please Help Me someone, cause I've been posting messages for one week now, and I haven't got an answer!! Pleaseee!!

You can try putting it into disk mode to see if it makes it easier on iTunes to recognize it.
To put your iPod into disk mode:
1) make sure your hold switch is OFF (NO ORANGE SHOWING)
2) hold the menu button and the center button at the same time for about 6-10 seconds until you see an apple logo
3) AS SOON AS you see the apple logo, release the two buttons and hold down center and play/pause
4) If you've done this properly you should now see Disk Mode Ok To Disconnect with a checkmark (when connected to your computer you should see Do Not Disconnect with Disk Mode at the top)
After you have the iPod in disk mode...see if iTunes picks it up then.
Keep me update.
-Wyett

IPod won't show up on itunes or mac, freezes, and doesn't play bought songs

Okay i have four issues with my iPod
1. It won't show up on iTunes or on Mac desktop
2. When i plug it into the USB port it freezes and say 'Do Not Disconnect'. It will not come out of this
3. Every single song i have bought won't play on my iPod. They transfer fine, but when i click on a bought song it simply skips over it
4. I authorized this computer but songs still need authorizing, and i have already authorized them
So we bought a new Mac and i plugged in my 30 GB video iPod for the first time. It showed up in iTunes then so i synced it to our new computer. Then i tried to listen to my bought songs and they simply wouldn't play. The iPod just skipped over them. I had one song out of three hundred or so that were bought actually play. Then i tried reauthorizing my new computer and getting rid of all the old computers that had been authorized. That didn't work, and the songs that actually needed to be authorized wouldn't be authorized even when i clicked on them.
So then i unplug and just listen to it as is for awhile but then i try plugging it in again and it just doesnt show up on my Mac desktop or iTunes. And the screen becomes frozen with the same message, 'Do Not Disconnect' I wait for a half an hour for it to show up and it never does. I have no choice to unplug it and then it is still frozen with that same message. Five hours pass, and it is still like that. It finally goes off and then it simply doesnt work. So i plug it in to my charger and its fine except the whole not playing bought songs business.
Please i beg if you have any answers to any of these problems HELP!!!!!

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod's battery doesn't charge
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod won't show up in iTunes

Okay, after searching through these forums, I've found a ton of possible solutions, but they do not seem to be working for me.
Yesterday I subscribed to several new Podcasts. I connected my 60GB ipod photo and it synced just fine and loaded my new podcasts. Later that day, I imported a few more songs and downloaded some more new podcasts. When I tried to connect my ipod again it won't show up in iTunes or on the desktop. Here's what I've tried so far:
5 r's several times. The only one I haven't done is the restore, since iTunes won't recognize the iPod, I can't restore the iPod software. I've tried to reset my iPod alot, both when it is connected to the powerbook and when it is unplugged.
Checked cable. I think the cable is ok, because when I plug my iPod into my powerbook the ipod charges fine, but won't load in iTunes. I don't have another cable to try though.
Attempted to put the iPod in disk mode, and still couldn't get the computer to recognize it at all.
I'm planning on taking it to the apple store to see if I can connect it to another apple computer, but thought I'd check here first. Thanks in advance.
EDIT: The ipod still charges and plays without any issues.

I have had the same issue. I tried an archive and install of Tiger. iTunes did not show the iPod at first. I left the iPod plugged in to the Mac, quit iTunes, then restarted iTunes. The iPod then showed up in the Source list.
60GB Photo Mac OS X (10.4.8) G5 Dual 2.0

HELP!! iPod Classic won't show up in iTunes, and FREEZES when I try

Last night, I hooked my iPod Classic to my computer to sync it. It didn't show up in iTunes, and instead, it froze, quite suddenly. I had to wait until the battery ran down, then charge it up again(luckily, all my music and video were still present). Today, I tried once again to hook it up. This time, the "Connected/Eject before disconnecting" screen appeared, so I figured it was working(that didnn't happen last night, it just froze immediatly). Unfortunately, I was wrong. It still hasn't shown up in iTunes, and now, it's frozen again!
WHAT is going on?

PT wrote:
In order to see the post link, you need to drill down to the subtopic level of a discussion area. If you see a list of subtopics, you are not down far enough.
For example, from the main discussion menu, you can choose Classic iPod and you will see the following...
Note that in the Classic discussion there are three sub-topics you can choose and NO post link yet. Now pick any sub-topic, for example, pick "Using iPod Classic" and you will get the following...
Now you have a link to post a new topic.
Cheers,
Patrick
Ummm....ok, thanks for answering the completely irrelevant question that someone else asked, but how about dealing with the actual topic of this thread?!
Seriously, why did my iPod Classic freeze when I tried to hook it up??? It happened twice. It seems to be working now, but still, I'm concerned.

Playlist I made on my ipod won't show up in itunes

So! I have a new ipod touch fourth gen I did the software update recent and it just majorly screwed my iPod up more
than anything else. I was capable of fixing the other issues by myself, but now for whatever reason after making a playlist
on my ipod it will not show up in itunes. Recently added, recently played, and top 25 are there, just not the one I made on
my ipod away from itunes. Any ideas and or remedies?! Much appreciated.
-CONFUSEEEEEEED.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

My songs from my iPod won't show up on iTunes!?!?!?!?!?!?!!!!!!!!!??

I got a new laptop and i downloaded iTunes on it. Usually, I would've went to my computer but it's broken. I downloaded all my music on my computer. When I downloaded iTunes on my laptop and connected my iPod, the songs on my iPod didn't show up. I still have the songs on my iPod but now on iTunes. I tried syncing it but the songs still didn't show up. How do I fix this? I wanna replace some album artwork and stuff but I can't if my songs aren't showing up on iTunes. Help? Tnx

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Ipod won't show up in itunes, but there's a twist...

Okay, let's start from the beginning. My dad bought me an iPod for my birthday. But, since we're cheap, he got a refurbished one. It's an iPod (dock connector/3rd gen.) and it came with a split USB and Firewire cable. I plugged it in and everything was going fine at first. I ejected it after it had imported about a gig of music so that I could verify that it was working (I've had trouble with iPods in the past). I listened to it and everything was going just fine. So, I plugged it back in so that it could continue importing my music. Later, I moved the iPod and my computer informed me that I hadn't unplugged it properly. To which I shouted "But I didn't unplug it at all!" Neither my computer nor my iPod seemed to care what I thought. I frantically checked my iPod to make sure that it was still okay and, well, it wasn't. It will admit that there are 7 gigs taken up, but it doesn't recognize any actual songs. Thus begins my two-day battle with my formidable oponent: apple.com. I begin searching around, trying to find ways to fix this. I am told that I need to restore my iPod, so I click the link to discover how to do this. The article tells me to first download the latest version of iTunes. I comply. The next instruction tells me to plug in my iPod. I, being not entirely stupid, had borrowed my friend's iPod cord since I'd determined that that was the source of my problems. I plug in my iPod using this cord and after a bit, finder and my desktop tell me that my iPod is plugged in. ITunes tells me that it can't read what's on my iPod and I should restore it. I click okay and wait patiently for the iPod icon to appear in the source bar. It never does. I decide to restart my computer, hoping that this will work. It doesn't. I then resume my battle with apple.com. After some fruitless and frustrating searching (including an article that told me to restore my iPod in order to fix the problem...idiots), I find the post on this very message board where someone had the same problem that I'm having. In the responses I was given a link to an article. I followed this link and there I was told to download a Mac OS X update thingy. I downloaded this and updated (which took forever). And (surprise) nothing changed. After all of this, I decided that I would give this discussion a try. Please, help.
p.s. - I understand that this is very long, but I felt it best to give a detailed account of all those things that I have already tried. Besides, I'm witty and entertaining...right?
iBook G3 Mac OS X (10.3.8)

I'm having the same problems. Suddenly, around the end of August, my 3rd generation iPod would charge but not mount via Firewire. It worked fine away from the computer but I could no longer load songs or edit my playlists. I tried all the "Rs" plus switching cables and ports. I plugged into 4 other macs- some with no other firewire devices plugged in.
I installed a version of Panther on one of my hard drives- no luck. I discovered that the iPod would mount with USB2.0 but that connection would not charge the battery AND the USB port rapidlly drains the battery. A full charge lasts a little less than 5 minutes and even less if the iPod is accessed.
I was able to re-install earlier updates with the USB2.0 connection. Still no luck.
I reformatted for both mac and windows- no luck.
All the while, I'm reading posts on this site with others experiencing the same problems. It makes me wonder if the last update did something strange to the way the mac communicates through firewire that "orphaned" the 3rd generation iPods.
If only I could use USB2.0 with out the battery rapidly draining I would be OK. I've posted a request to see if anyone has knowledge of a dual purpose USB2.0 cord that would "Y" into a power adapter. I haven't heard anything yet but I just posted it last night.
Anyways, I'll be checking for responses to your post, my post and many others to see if a solution presents itself.
I don't believe any of the suggestions are "stupid". I'm sure the vast majority of iPod users have newer models and we owners of older ones are kind of low on the radar. It is very frustrating, though. Especially, when its apparent that MANY others are suddenly having the same problem
Thanks!
Don't have time to spell check so I hope I don't sound stupid!

5th Gen iPod won't sync using new iTunes and new Firmware

I updated the iTunes software and firmware for my iPod, and I was excited about how cool it looked. Unfortunately, it doesn't work. It synchronized once. Since then, it hasn't worked. iTunes just freezes up and the "Do Not Disconnect Screen" never goes away. It will just sit there for hours doing nothing and telling me that it is updating, when it fact it is doing nothing. I have even gone through all of the steps of reseting, re-installing, and reformatting it. It still won't sync, but now I have the pleasure of having a 6-month old 60 gig blank hard drive. Has anyone else experienced syncing problems? Any ideas on how I can get this to work again?

I am having the same problem. The difference is that mine was syncing and then suddenly it won't sync anymore. Hope someone answers your question.

My ipod touch wont show up on itunes. and my computer doesnt recognize the ipod either. Help me

I plug my ipod touch in and it wont show up in itunes. My computer says it doesnt recognize it either. I have tried almost anything. Can any one help me?

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

When connected to iTunes, my iPod 6th generation shows all the songs and playlists in it but with exclamation points. When disconnected, it is empty.

Hi there!
I bought an iPod touch 6th generation about a year ago and it was working perfectly until now. On Tuesday, I updated -manually- like six songs to my iPod and it appeared like it worked but when I disconnected it the songs weren't on my iPod. Since then I tried the same twice and it wasn't until today that I looked for the songs on the iPod while it was connected to iTunes. The songs were there, but they appeared as if the iPod was still trying to copy them, I deleted them and copy them again and it finally worked.
The problem was when I unplugged the iPod and open my music there... all my songs were missing except for those six ones I copy minutes before. I connected it back to iTunes and everything was right were it was supposed to be but my iPod still had the most recent songs. When I try to play the songs appearing on the iPod music on iTunes, an exclamation point appears beside them.
I read it is because it can't find where the music came from but I haven't found a way to let the iPod know the songs are still there. I would really appreciate your help because I don't want to lose my music and playlists.

The ! means the actual music files can't be found.
If the ! is in iTunes on the computer the redownload/reimport the songs.
If on the iPod:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device

TS1538 My ipod classic is sometimes recognized by itunes and a message that the ipod was corrupted and would need to be reset.

I have an ipod classic 120gb. The other day it just quit working after I downloaded an ebook to it. I have tried 3 different computers with 3 different operating systems (Windows 7, Vista and XP) and I have received the same response from all after I hooked up my ipod to itunes (running latest version). The message comes back that the ipod has been corrupted and needs to be reloaded. I downloaded the software and it appears to be loaded onto the ipod as I get a message back that it is restarting the ipod. However, after this "restart", it just appears to die and is never recognized by itunes. I do a safe disconnect from Windows, closed itunes and bring it up again, but it does the same thing. The ipod does show up in my Windows control panel.
I feel like I am lost in some continuous vicious loop, any suggestions out there? Thanks....

You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.

Ipod touch won't show up in itunes and sync since system upgrade

I have an ipod touch, version 4.3.5, and I can't sync it to my MacBook Pro any more. When I plug it in, it shows up as a device in iphoto, but not in itunes
. I have tried re-starting both, and using different ports, to no avail. Any suggestions? I recently upgraded the laptop to leopard, and this is the first time I've tried to sync the ipod since then.

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not overlook the Additional Information paragraph. It applies to Snow Leopard only.
Also, downgrading the iOS is not supported by Apple.

I upgraded from a iPod touch to a iPad. Now my playlists from the iPod won't show up in iTunes.

My iPod still has my playlists. But when I sync with iTunes, they don't transfer over. I'm trying to export the playlists so I can import them to the new iPad.

I'm on iOS 8.1 by the way. I forgot to update my phone information before posting.

My ipod won't show up on itunes

I've tried the troubleshooting assistant and still no luck, can anyone help me?

Did you try evetthing here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
If you have Snow Leopard, do not overlook the Additional Informatin paragraph.

My Ipod won't show up on Itunes and tells me that it is either not responding or disconnected

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