My ipod won't stop saying "do not disconnect"

When I try to sync my iPod with my new computer, the computer acts like it is done sync-ing (I think), but the iPod itself never stops displaying "Do not disconnect"

If apart from the "Do Not Disconnect" your iPod is working normally and updating then you probably have it enabled for disk use. If this option is switched on then the Do Not Disconnect will stay there until you manually eject your iPod.
Connect your iPod and in iTunes 6.x go to Preferences>iPod. Under the Music tab see if your iPod set to automatically sync (automatically update songs and playlists) with iTunes and also has a tick in the box marked “enable disk use". Remove this tick and your iPod should automatically disconnect after it’s finished updating.
If you are using iTunes 7, connect your iPod and in when it appears in the source list click on it to see the preferences pane. In the "Summary" tab see if there is a tick in the box “enable disk use". Then under the Music tab see if your iPod set to automatically sync all songs and playlists. In Summary remove the tick from "enable disk use" and your iPod should automatically disconnect after it’s finished updating.
If you have your iPod set to manual update, the box will be greyed out and ticked by default, in that case check this link: Safely Disconnect iPod

Similar Messages

  • Ipod nano won't stop saying do not disconnect

    I just bought my ipod nano today and i charged it up, downloaded songs and my itunes says update done but my ipod still says do not disconnect. it is fully charged too. i have a windows xp computer too.
      Windows XP  

    yes i tried to eject it and it sayed ipod cannot eject right now, it is using other applications or sumthing and i don't know what it is using

  • Ipod won't change from 'do not disconnect message', won't show up in itunes

    My aunt has asked me to figure out how to get her ipod nano to work. So this is my story:
    When I plug it into the usb port is says 'Do not disconnect'. The menu and other buttons are unresponsive. If I reset it, it will say do not disconnect again. It will show up in windows explorer but not itunes.
    1. I checked out itunes, and it is itunes 4. (4.7.0.42) So I downloaded itunes 7 (you need itunes version 6 or better I think). I tried to install it but that was unsuccessful. I could not get past the 'stopping service' portion of the install. I got this message:
    'error 1921. Service Ipod Serivce (iPodService) could not be stopped. Verify that you have sufficient priveleges to stop system serices.
    I got that error twice, once when my ipod was connected to the computer and without it connected.
    2. I tried to reinstall from the cd. It said to connect the ipod to see if it needs formatting. I did and it was apparently formatting. Although it never finished after about 30 minutes I gave up and closed it down.
    3. It appears to be charging because I get the battery with a lightning bolt when it is connected to the computer.
    4. Periodically I will get this message:
    The selected port, COM1, is not available at this time. HotSyncManager will open the port when it becomes available.
    So how can I get the latest itunes installed correctly and how do I get the ipod to work? (right now it never says anything other than 'do not disconnect' and it doesn't show up in itunes)
    Thanks.
      Windows XP  

    I have found a solution.
    The cd I was trying to format the ipod nano for was for a different ipod mini. So that is why I had problems formatting.
    As for installing the itunes software: I found a troubleshooting page for it. There was a section that described uninstalling quicktime, ipod, and itunes programs and manually deleting files and restarting. That worked for me, after that I was able to install itunes 7 and I could use the ipod nano.

  • After connecting my ipod, it won't my ipod stop saying "Do not disconnect"

    HP   Windows XP  

    If apart from the "Do Not Disconnect" your iPod is working normally and updating then you probably have it enabled for disk use. If this option is switched on then the Do Not Disconnect will stay there until you manually eject your iPod.
    Connect your iPod and in iTunes 6.x go to Preferences>iPod. Under the Music tab see if your iPod set to automatically sync (automatically update songs and playlists) with iTunes and also has a tick in the box marked “enable disk use". Remove this tick and your iPod should automatically disconnect after it’s finished updating.
    If you are using iTunes 7, connect your iPod and in when it appears in the source list click on it to see the preferences pane. In the "Summary" tab see if there is a tick in the box “enable disk use". Then under the Music tab see if your iPod set to automatically sync all songs and playlists. In Summary remove the tick from "enable disk use" and your iPod should automatically disconnect after it’s finished updating.
    If you have your iPod set to manual update, the box will be greyed out and ticked by default, in that case check this link: Safely Disconnect iPod

  • My ipod won't turn on and it won't stop displaying do not disconnect

    The do not disconnect icon will not go away but my ipod also won't come up on my itunes so i can't eject it from there. so i just disconnected the cord anyways because i was annoyed. now it won't turn on and keeps showing the folder with the ! and under it apple.com/suppport/ipod and when that goes away the do not disconnect icon comes back up. any hope that i can fix it without sending it in? thanks!

    Welcome to Apple Discussions!
    See this...
    iPod Displays A Folder With An Exclamation Point
    btabz

  • Ipod won't get past 'do not disconnect'

    hi everyone,
    PLEASE help - I've connected my ipod to my computer. I have Windows XP and the latest version of itunes. My computer recognized the ipod, pulled up itunes, asked me to name it an all that, and now I'm in the itunes menu for my ipod. However, the actual ipod won't get out of the flashing 'do not disconnect' screen. When I eject the ipod from itunes, it will go to the normal itunes menu screen, but any time it's connected to itunes, all I get is 'do not disconnect'. I can't get into it at all. PLEASE HELP
    Thanks,
    Windows XP

    Your iPod is probably enabled for disk use. If this option is switched on then the Do Not Disconnect will stay there until you manually eject your iPod.
    Connect your iPod and in iTunes 6.x go to Preferences>iPod. Under the Music tab see if your iPod set to automatically sync (automatically update songs and playlists) with iTunes and also has a tick in the box marked “enable disk use". Remove this tick and your iPod should automatically disconnect after it’s finished updating.
    If you are using iTunes 7, connect your iPod and in when it appears in the source list click on it to see the preferences pane. In the "Summary" tab see if there is a tick in the box “enable disk use". Then under the Music tab see if your iPod set to automatically sync all songs and playlists. In Summary remove the tick from "enable disk use" and your iPod should automatically disconnect after it’s finished updating.
    If you have your iPod set to manual update, the box will be greyed out and ticked by default, in that case check this link: Safely Disconnect iPod

  • I have an Ipod Video 60 GB (1st Gen from 2006) and I cannot get it to show up in my iTunes version 11.0 that I just upgraded to.  It won't show up as a disk under Disk Utility either.  I cannot get it to stop saying "Do Not Disconnect" to use it either.

    I have had the same issue with my Ipod Nano (bought 2011).  It would not show up in Itunes on my macbook unibody (2009).  Please help!

    Hi mafiose15,
    Thanks for visiting Apple Support Communities.
    Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
    How to restore iPod
    Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
    Download and install the latest version of iTunes if necessary.
    Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
    After a few moments, your iPod will appear in the Source panel in iTunes.
    Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
    Click Restore.
    If you are using a Mac, you will be asked to enter an administrator’s name and password.
    A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
    Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
    Leave iPod connected to computer to complete restore (typically applies newer iPod models).
    During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
    Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
    After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
    You can find the instructions in this article:
    Restoring iPod to factory settings
    http://support.apple.com/kb/ht1339
    All the best,
    Jeremy

  • No matter what I do - it always says "DO NOT DISCONNECT" when I conncect

    As soon as I hook it up to my computer - it goes to the Do Not Disconnect screen and just stays there forever. I left it on over night and it still said it. I've reset it and it still says it.
    Please help.

    Hi pmason09!
    The following is from the "iPod User Guide".
    If You Want to Disconnect iPod, but the Screen Says “Do not disconnect”
    • If iPod is transferring music, wait for the transfer to complete.
    • Select iPod in the iTunes Source list and click the Eject button.
    • If iPod disappears from the iTunes Source list, but you still see the “Do not
    disconnect” message on the iPod screen, go ahead and disconnect iPod.
    • If iPod doesn’t disappear from the iTunes Source list, drag the iPod icon from the desktop to the Trash (if you’re using a Mac) or click the Safely Remove Hardware icon in the system tray and select your iPod (if you’re using a Windows PC). If you still see the “Do not disconnect” message, restart your computer and eject iPod again.
    However, when I had the same problem as you describe, the following worked for me:
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
    If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn’t set to go to sleep.
    Hope this helps!
    Judie

  • My iPod is connected to my PC but constantly says "do not disconnect"  it won't allow me to sync

    my iPod is connected to my PC but constantly says "do not disconnect"  it won't allow me to sync

    Hi EMussio,
    Thanks for visiting Apple Support Communities.
    See this article for some help with safely disconnecting your iPod:
    Safely disconnect iPod
    http://support.apple.com/kb/ht1853
    Once it's disconnected, follow the steps at this link to reset/restart your iPod:
    http://www.apple.com/support/ipod/five_rs/classic/
    If the sync issue persists, you may need to restore the iPod.
    Best Regards,
    Jeremy

  • Hi I have downloaded compressor4 from Apps store but it won't open - says compressor not properly installed. The reason for my purchase was that compressor 3 stopped working. I tried to reinstall from the FCP disk but it was 'greyed out'.

    Hi I have downloaded compressor4 from Apps store but it won't open - says compressor not properly installed. The reason for my purchase was that compressor 3 stopped working. I tried to reinstall from the FCP disk but it was 'greyed out'. I followed suggestions from the apple site to clear various library files - mainly relating to Qmaster but this didn't make any difference, an iwonder igf perhaps this is the reason for the compressor 4 programme not working. Thanks
    Tom

    You need to export a self-contained video from FCP 6. Import the self-contain video into Compressor 4.
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  • Won't show up on mac and say "do not disconnect"

    Hi, I've had my 60 GB iPod for about a year now and suddenly now it won't show up on my desktop when I plug it in. The iPod screen says "do not disconnect" though, and after I just pull it out the message doesn't go away and I have to wait for the power to die before I can use it again. Is it starting to break down?

    Homer...this very same thing has happened to me today. Have you found a solution yet?

  • Ipod says "do not disconnect" but is not recognized by itunes

    Okay so, I've connected my ipod to my computer and it's not being recognized. On my nano's screen it says "Do not disconnect" and has the red circle no sign flashing on it. I've updated my version of itunes, restarted my ipod, and have restarted my computer multiple times.
    It can't be the USB because quite obviously it's working... it has to either be with my macbook or my ipod.
    What's going on here?

    I am having the same problem and I tried everything to fix it. On top of that problem, my iPod won't turn off, and will only play half of a song and then skip to the next song which is very maddening! Can anyone help?
    Unknown   Windows XP  

  • HT2305 the voice over on my ipod won't stop

    my ipod won't stop doing voice over, it interupts my books i listen to, it skips over (fast forwards) on its own... i have restored the ipod many times.  IT WON'T STOP.  this is very expensive equipment and i'm very disappointed in the product.  any suggestions?  when i restore, i DON'T mark it to enable voice over.  it still happens, incessantly. anyone have a suggestion?

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • IPod won't stop updating?

    iPod won't stop updating?

    Maybe the following but your descrption of your problem is not clear.:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Help!  My iPod will not stop displaying "Do not Disconnect"

    I have had my iPod since December 2004 and sync with iTunes on Windows XP. I have had no troubles until I installed iTrip (FM transmitter). Now I encounter the problem that whenever iTunes updates my iPod, my iPod continues to display the "Do not disconnect" warning after iTunes says it's ok to disconnect. I have tried ejecting the disk, but it says it is using other files. The only way I can disconnect the iPod is shutting down the computer. I have reset the iPod and it continues to have this problem

    I have tried ejecting the iPod mini, and I have made sure that using the iPod as disk was unchecked. Oddly enough, during this phase, the iPod does show up as a disk. Since this post I have found a way to get around the problem. I was using iTunes for subscribing to podcasts. I have stopped and delected the subscribed podcasts, and this seems to be working.

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