My ipod won't sync comes up with error (-39). What can I do?

can't sync my ipod error comes up (-39). Any ideas what to do?

That error indicates the phone is jailbroken or otherwise hacked.
VERY rarely, it indicates a critical hardware failure.
Discussing hacked or jailbroken phones is forbidden here by the terms of service.
I'm afraid you're on your own.

Similar Messages

  • I have a ipod 1st gen, its frozen and wont back up. comes up with error code 1 can someone please help.

    I have a ipod 1st gen. its frozen and wont back up. comes up with error code 1. can someone please help.

    Hi billewen690,
    The resource below may help troubleshoot the issue you are having with your iPod touch being unresponsive.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    Get more help
    If you still need help after trying the steps above, contact Apple Support. 
    Last Modified: Jan 14, 2015
    Hope that helps ...
    - Judy

  • Ive already purchased the music, but then halfway through the download it comes up with error 50, what do i do?

    ive already purchased the music, but then halfway through the download it comes up with error 50, what do i do?

    I'm guessing this is a problem unique to me as there have been no replies at all...  Thanks a bunch folks

  • HT6030 I have 2011 iMac it came with os x 10.6.6 i just upgraded the hard drive and now i cannot install OS X 10.6.6 every time i start installing after selecting the language it come up with error " OS X can't be installed on this mac " please help

    I have 2011 iMac it came with os x 10.6.6 i just upgraded the hard drive and now i cannot install OS X 10.6.6 every time i start installing after selecting the language it come up with error " OS X can't be installed on this mac " please help

    Be sure to start your iMac using its original grey System Install DVD: Insert that disc and start your Mac while holding the d key. At the Mac OS X Utilities screen select Disk Utility and format the hard disk. Select "Mac OS X Extended (Journaled)".
    Then, install OS X.

  • HT201210 trying to restore iphone 4 comes up with error -1 what to do

    restoring an iphone 4 in iTunes comes up with error -1 what to do

    Hi there Roger,
    If you have as yet been unable to restore your phone, I would use the troubleshooting in the following article about that very subject, named:
    Resolve iOS update and restore errors in iTunes
    If the issue persists, you should use this section of the following article that mentions that exact error number, named:
    Get help with iOS update and restore errors
    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
    Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Make sure that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • When resetting ipod touch to itunes it comes up with error (2003) what does that mean)

    my ipod won't reset on itunes it picks up theres an ipod and tells me to up date software and reset i have done every thing itunes asks me to do but still comes up with this error (2003) i have even checked on you tube to see if im connecting it properly every one of them has done the same connecting of there ipods as i have please HEEEEEEEEEELP.

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
    Above from:
    http://support.apple.com/kb/TS3694
    Are you talking about restoring?  A reset is:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.

  • I have updated my iphone 4s with the latest software and it will not allow me to sync comes up with error 1140, i have updated my iphone 4s with the latest software and it will not allow me to sync comes up with error 1140

    i have up dated my iphone 4s and now i can not sync my iphone it comes up with unknow error 1140

    I had the same problem on my iPhone 5, I read that it's an iPhoto update issue, turn off sync photos on iTunes on your computer and it will sync fine (except photos).  Apparently this has happened before with an iPhoto update...

  • I put my ipod touch in DFU mode, but when I plug it into my computer the restore your ipod alert does not come up in itunes. What can/should I do?

    I have been on the Apple Support page for several hours now and cannot find my exact circumstance and other suggestions have yet to help me. I purchased a locked ipod touch and when I plug it into my laptop itunes says "Itunes could not connect to ipod because it is locked with a passcode". The guy I bought it from told me the password but I failed to write it down and remember it and he has since moved so I can't find him. I have tried putting it in DFU mode and I can get it there, but then Itunes does not show the pop-up that everyone has said will come up with the alert about an ipod trying to restore itself so I cannot get it to do so. Any suggestions would be greatly appreciated!
    Thanks,
    AM

    When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.

  • Ipod Stuck on Sync screen and I cant reset what can I do?

    What can I do if my IPod touch is stuck on a iTunes sync screen it will not let me do anything

    If the screen shows the iTunes and USB plug icons then restore via iTunes.
    iTunes: Backing up, updating, and restoring iOS software
    Otherwise
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod  won't sync calendar/contacts with outlook???

    My iPhone syncs it's calendar with Outlook fine on two (windows) computers.
    *But my iPod classic won't do either???*
    When i plug in the classic and look at the contacts tab, it only offer "Windows Address Book" for contacts, and down in the calendar section it states that Outlook must be installed to sync calendars?
    Obviously outlook is installed and working because the iPhone syncs calendars with both computers...
    what gives?
    thanks in advance for your help!

    I have the same problem since I updated to iTunes 10.2 Sue (I think). For me this was somewhere in January.
    I wasn't sure iTunes was the issue, until I read your post. I tested syncing a note, and that works fine.
    My 2nd generation Ipod Touch runs on IOS 4.2.1. It won't upgrade to 4.3.
    Possibly the synchonisation between iTunes 10.2 and IOS 4.2.1 doesn't work correctly.
    Has somebody else solved this isue? I use both calendars (on iPod Touch and on PC) for work and private matters.
    Otherwise I have to uninstall iTunes 10.2 and downgrade to 10.2.

  • Ipod won't sync on laptop with "new" ipad

    My ipod with 5,000 music tracks has always been used to sync on my laptop.  I have just plugged into the same laptop my "new" ipad, this has synced.  On inserting my ipod; it asks if I'm sure I want to remove all data and sync with the itune library - what?

    Something happened and now the iPod things you are connecting to a different library/computer. See the following for making this "new" computer your syncing computer.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    If all the synced media like apps and music are in the iTunes library it is very easy.

  • Ipod won't sync - do not disconnect error

    I tried to load some new songs onto my nano (just before I went on holiday) and they wouldn't appear so I naturally went through the 5Rs. Net result, not only will songs still not appear on the nano, I now have no songs at all on it!
    Here's what currently happens. I connect the ipod to the laptop. itunes boots up and treats the ipod as "new" i.e.: asks to confirm the name etc. It then does the whole sync thing, taking ages, before confirming that sync has completed ok. Meanwhile the ipod is showing the "do not disconnect" screen. Here's where the trouble starts. The ipod remains on this screen - even though itunes says that the sync is complete. By clicking on the disconnect button from within itunes, itunes seems to lock for a long while until (eventually) the ipod is released and disappears from within itunes.
    So, what I can determine is that the ipod and itunes can "talk" to each other but somewhere along the line they're getting their wires crossed. Seems to be some form of corruption, but despite reading these forums and the Apple "help" pages, I've not been able to resolve it.
    Any ideas?

    The answer was given to me by Kylene. It was due to a conflict in drive naming by Windows. See the attached:
    http://docs.info.apple.com/article.html?artnum=93499#changedrive

  • HT201263 ipod won't sync to windows 8.1. How can I fix?

    Hello
    Can anyone help me with syncing? The option is greyed out. Already tried uninstalling and reinstalling iTunes and already tried stopping and restarting the application. Please help.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My ipod won't sync because of "unknown error 13019" Help!!

    What does unknown error 13019 mean?

    Check out this Apple article -> iTunes: Error 13019 during sync
    Try disabling automatic syncing of the iPod from iTunes preferences. Also, take a look at what's syncing to the iPod when you see the error and try to uncheck that to see if the error stops. There might be a bad file in that group of content.

  • Ipod touch passes sync test, but get error message and can't sync properly...can you help?

    I get an error message saying I can't sync my iPod touch 4th generation, but when I do the diagnostic test, it says it passes and is working properly?  The place I see it is in the playlists...like they won't transfer from my computer to the iPod...Recently Added, Recently Played...

    I tried everything suggested by the link you provided and it did not work.   I had been purchasing music directly from my iPOD for over a year.  I decided to start using my iTunes account and the first time I tried to sync I was prompted to "erase content and sync".  What happened was that the music was deleted from my iPOD and then it has never successfully sync'ed with iTunes.

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