My iPod won't sync- PLEASE HELP!
Usually, when I plug my iPod into my computer, it automatically syncs itself. But lately, whenever I plug my iPod in, all it does is charge, it won't sync anything into my iPod. I've cleaned the USB cord and have checked my memory. It is NOT full. Could somebody please help?
I starting having the same problem all of a sudden two days ago. Not only won't my IPod Nano not sync automatically, but the Sync option under the "File" drp-down menu is shaded gray and inactive. I tried resetting the IPod, and no change...I ran the ITunes diagnostics and got an error message that says I have no device connected, yet the computer still charges the IPod through the USB connection. Unable to download any new music from ITunes, yet my ITunes account is still active; I still have my ITunes library and I can still purchase songs. I wonder is this an IPod problem or an ITunes problem?
Similar Messages
-
IPOD TOUCH 4th GEN WON'T SYNC PLEASE HELP!!!
Hi I have a refurb ipod touch 4th gen, I bout it a little over 4 months ago and have sync-ed it with the same emac g4 running 10.5.8 iTunes 10.2(at time of purchase) to 10.4(today) and abruptly today I plugged it in, and my computer will not recognize it in the slightest. I followed instructions and guides and trouble shooters, and put it in recovery mode, dfu mode and plugged it into all the computers in the house, from 2010 MacBook to lenovo running ubuntu. It still charges using my wall charger, bit WON'T EVEN CHARGE When I connect it to the computer. and I would leave well enough alone except I want to sync new music and update iOS 5 when it comes out. But as stated before I have tried all I can, even looking into jailbreaking. PLEASE HELP I JUST BOUGHT THIS, if you can help in any way please do
I Have Now For 5 Days Tried Everything On Apples Website, MacRumors, MacHeads, Etc. And Still Nothing, Although In Windows it Comes up with "USB Device Not Recognized" And When In Device Manager I Right Click on "Unknown Device" And Click Properties, And Its USB ID is All Zeros, Apple Had an article on this but i did all that was stated and still nothing.
The Nearest 'Apple Certified' Genius Bar is At a Computer Store, but, Unlike Apple Stores; Diagnostics on ipods is $15 and then more to Fully Repair, So i Think I'll Call Apple First. haha
thanks -
ITunes Library lost, "new" one created, but now my iPod won't sync. HELP!!
My brother had been messing around on my computer, and something happened to iTunes. At first, it wouldn't open at all. The only way I could access it was to hunt through my files in my MacHD. When it finally opened, there was NOTHING in it! I managed to find my songs, and load them back into the library, but now, it won't let my sync my iPod. The message "The iPod "Kayla's iPod" is in use by another user on this computer." I tried to find/restore this 'other' library/user, but the only iTune file that opens is then new one. How can I access and sync my iPod through the new library?? Please help!
The only solution I can think of apart having computer administrative privileges and switching users to strictly use your brothers iTunes Library would be to reset your iPod. Maybe that will deauthorize your brother's Library enabling you to start from scratch.
If you haven't already, try this http://docs.info.apple.com/article.html?artnum=61705
If that works, you're going to need this application http://ipoddisk.ourbiti.com/ to transfer any music not purchsed from the iTunes Store from your iPod to your iMac. -
"Ipod Cannot be Synced" -Please Help!!!
I must have spend hours reading forums and discussion boards trying to fix this.. No matter what I do to my Ipod or computer I get a "(My) Ipod could not be synced. Required disk could not be found." Please help me out!!
Sorry, I see your on a Windows machine. You would need to go to an Apple Store and plug it into a Mac. Then open the Disk Utility in the Utilities folder, select your iPod and click on Repair Disk.
Applications > Utilities > Disk Utility
I take it you tried resetting and/or restoring your iPod?
-Bmer
Mac Owners Support Group - Join us @ MacOSG.com
Mac611 Mobile Mac Support - about.Mac611.com
iTunes:MacOSG Podcast | YouTube.MacOSG.com
An Apple User Group
Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.' -
Help my IPOD won't start PLEASE HELP
It gives me the apple screen and then switches into the foloer with an exclamation point and i don't know how to get it out. I have tried restarting, and plugging it into the computer doesn't do anything. It is charged, please help.
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote -
My ipod wouldn't work at all so i sent it in and they sent me a new one. I thought yeah now itll work but boy was i wrong. It wont get formatted for Windows. The updater does not work and i uninstalled it and then reinstalled it but nothing. It automatically goes into disk mode and when i try to charge it the folder with the exclamation point. Please help me
First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are.
Still no joy, see these.
Your Windows PC doesn't recognize iPod.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported. -
My 3rd party songs won't sync please help.
I have tried deleting it and redownloading it but nothing works.
I even updated iTunes and my mac.
I just want to put the light grey songs on my phone, iphone 5, 7.0.4, from my macbook pro 2011 or 2010 (idk) up to date firmware.
I dragged the music in from the desktop and into the music libary and tried syncing allot of times.
Someone please help me, I would greatly apprechiate it.Ive done this plenty of times in the past idk why this is not working anymore
-
TS1539 My ipod could not sync, please help
My ipod touch can't sync, any person kindly help, Thank you
Why won't it sync? Any error messages? If so, what is the exact wording of those error messages? Does the iPod even appear in iTunes?
B-rock -
Computer restarted and now iPod won't work, please help!
I've been using my iPod shuffle since September, and there have been no problems, I updated it with the newest software and everything. Then today, I was changing the songs on it, and right in the middle of updating, my computer shut off and restarted. Now my iPod will not work, and iTunes won't restore it (it keeps saying an unknown error occurred (1415)). How can I get my iPod to start working again?
Follow the instructions in this article if you haven't already done so.
(19910) -
So my iPod won't sync! It says something along the lines of "could not recognize apps to sync". !!!!!! ***! Please help! I have the latest iOS
Hi i to have a ipod classic 160 gb
and recently cant sync any photos to it from mac , it to says missing file , it was ok january when i sync it then ,, -
IPod won't sync to iTunes - Please help! Tried everything
My iPod won't sync to iTunes. I pug it into the computer, the computer recognizes the device. It automatically opens iTunes once it's plugged in. I was able to system restore via iTunes when the iPod was connected and it wiped the iPod. But when I hit sync it doesn't sync. When I hit the sync button for about 5 seconds the wheel will rotate on the iPod screen and say "syncing" but nothing happens on the iTunes side, (you know normally when your iPod is syncing at the top of the iTunes window it will say "syncing" and you can see the process happening as it quickly runs through the new music it is uploading, this doesn't happen.) I tried restarting the iPod and the computer, system reset, I checked in the control panel to make sure the apple device was started, (which it was,) and even bought a new sync cord to be sure. Nothing. Any ideas?
I was running into the same/similar problem. Is this a new computer but old ipod? In other words, does your ipod contain music from a previous pc? If so, that might be the problem. I bought a new pc and adequately transferred my music from old pc to new pc. My itunes library on new pc was where I wanted it to be. But when I tried to sync my ipod later, it wouldn't sync. Would stop at first step like yours was doing.
If this is the case with you, open your ipod information on itunes. It will automatically be on "Summary". Click on "Music". You will see a box labeled "Sync Music". Click on that box. Then you have the option of checking "Entire Music Library" or "Selected playlists.....". I chose entire library. When you sync, it will warn you that you will be erasing contents of ipod and replacing with contents of this itunes library. Like I said, my library was good. So I chose ok. It synced fine after that. -
I can't sync any new songs to my iPod, when i plug it in my computer I don't see the iPod icon on iTunes, please help.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X -
My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!
Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues. -
My macbook won't let me download the new version of itunes and my ipod won't sync without the new version of itunes. Please help!!!
Are you running Snow Leopard or later?
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply. -
Reinstalled OS -- iPod won't sync!
I'm a newbie to Apple, and goggling didn't seem to help...
I have an iPod Touch, and I recently did a clean install of Windows 7 RC. Unfortunately, now my iPod won't sync!
Also, I just got an iPhone as well as changed my Apple account name / email. The iPhone syncs without problem, but I can't get the iPod to sync at all.
Do I need to change my Apple id back, or is there anything I can do so I won't lose the apps on my Touch?
Thank you so much for your help!!!Also, my hard drives are partitioned, so it's the exact same library -- just a different OS, a new version of iTunes (I think), and a couple of extra ringtones I created. Exactly the same otherwise.
I also tried changing my Apple account id back to the old email -- this works to let me access the AppStore on my Touch, but screws up my iPhone. I read syncing will change the account info, but I can't sync! I have apps on the Touch that I paid for and don't want to lose.
Help please!
Maybe you are looking for
-
Root.ah fails on 2nd node(rac2) with [ ORA-15018,ORA-15017,ORA-15003 ]
Hi All, I m trying to setup 11gR2 Grid installation on two-node Rac . When it comes to running root.sh on second node (i.e. rac2) it fails with below error. Could please anyone help me out. This is my 3rd attempt and all fails with below errors on no
-
how do you turn off the option that sends all the messages i send, when i send them who ever is linked to the same comuter is also getting all the messages. help
-
Is there any limit of JavaMail for sending mails?
When am sending more than 700 mails at a time then error appears that "server is too busy please try again" Is there any deficiency in my code or limitations in JavaMail ? Thanks & best regards
-
Drivers for switchable graphics (intel-amd)
Hi i have A HP pavilion G6 1250sb and when i go in my BIOS, i don't see an option for Switchable graphic adapters, because i want to set it to fixed. can anyone give me the right BIOS that has that ability? Thanks
-
Is there a way to run Campus data collection immedeatetly as oppose to running it from the the schedule? I can't seem to find this option in LMS 3.2.