My iPod won't sync to iTunes because my computer is not authorized. Tried authorizing and error message pops up?
Just noticed an error when syncing my iPod touch to iTunes...
Tried authorising and this message pops up...
After that, I tried to sync again and the same message pops up (1st one)...
Do you know any ways to fix/resolve this issue?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
iTunes: Restoring iOS software
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Similar Messages
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HT1351 My ipod won't sync with itunes because it says a duplicate file name exist
My ipod won't sync with itunes because it says a duplicate file name exist
Connect via cable and configure in the "Summary" tab:
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Ipod won't sync with itunes because unknown error(-69)
Before the newer version of itunes, all my music sync on to my ipod with no problem. Now after I updated to the most recent itunes, my music won't sync. I restored my ipod and I have the latest version of irunes. But it always say unkown error(-69). I just want sall my songs on my 80gb classic, because it had all my songs on there before with no problem til this new version and me restoring my ipod.
Hi,
I'm not sure how to help but here is an official Apple Support article: http://support.apple.com/kb/HT1210
Hope this helps! -
I have recently got a new computer, and decided to transfer my iTunes from my iPod (for I had to delete my music off my father's iTunes to conserve memory). I copied the files from my iPod onto my new iTunes account.When I synced my iPod with my iTunes, it refused to sync some songs which I had downloaded off iTunes onto my new iPod, for it says my computer is not authoraiazed, even though I have alredy authorized my computer. Wht should I do?
See this http://support.apple.com/kb/HT4527
Also, follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
I moved my music from the c drive to the d drive. All of my music is in itunes but my ipod won't sync with itunes. The syncing process is taking much longer than usual too. I left my ipod over night to sync and it didnt finish. Fails to sync every time. I tried to restore my ipod and it didnt help.
Ignore. I figured it out:)
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IPod won't sync to iTunes - Please help! Tried everything
My iPod won't sync to iTunes. I pug it into the computer, the computer recognizes the device. It automatically opens iTunes once it's plugged in. I was able to system restore via iTunes when the iPod was connected and it wiped the iPod. But when I hit sync it doesn't sync. When I hit the sync button for about 5 seconds the wheel will rotate on the iPod screen and say "syncing" but nothing happens on the iTunes side, (you know normally when your iPod is syncing at the top of the iTunes window it will say "syncing" and you can see the process happening as it quickly runs through the new music it is uploading, this doesn't happen.) I tried restarting the iPod and the computer, system reset, I checked in the control panel to make sure the apple device was started, (which it was,) and even bought a new sync cord to be sure. Nothing. Any ideas?
I was running into the same/similar problem. Is this a new computer but old ipod? In other words, does your ipod contain music from a previous pc? If so, that might be the problem. I bought a new pc and adequately transferred my music from old pc to new pc. My itunes library on new pc was where I wanted it to be. But when I tried to sync my ipod later, it wouldn't sync. Would stop at first step like yours was doing.
If this is the case with you, open your ipod information on itunes. It will automatically be on "Summary". Click on "Music". You will see a box labeled "Sync Music". Click on that box. Then you have the option of checking "Entire Music Library" or "Selected playlists.....". I chose entire library. When you sync, it will warn you that you will be erasing contents of ipod and replacing with contents of this itunes library. Like I said, my library was good. So I chose ok. It synced fine after that. -
I've recently upgraded my iPad to OS 5 and I am running iTunes 10 on my MacBook Pro. For some unexplainable reason, I'm now getting a message that items (mainly TV shows I've purchased through iTunes) are not able to be downloaded because the computer is "not authorized." But the computer IS authorized. I follow the instructions to "authorize" it and, of course, I'm then told that the computer is already authorized! Still, the downloads won't sync.
Can anyone help me out with this?I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
How do I sync a movie downloaded to iTunes, but I get a message that says "Cannot sync movie to iPod because this computer is not authorized"? How do I fix this?
And I assume you have already checked to see if your iTunes purchases are authorized by choosing Store -> Authorize This Computer?
Some have been able to resolve this issue by removing the downloaded purchase and redownloading it again at no cost via iCloud. See this article for more information on redownloading past purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock -
For some time now, when I connect my iPod to my PC, I'm told my iPod cannot be synced to iTunes because (the file cannot be found). What gives?
Sounds like the file yo are trying to sync to the iPod is corrupted.
Try syncing only one item that plays in iTunes on the computer.
Also see the following since when you downgrade iTunes you have to reset your iTunes library since the older version can't read the updated version of the library. -
While trying to sync my ipod, I keep getting the message "(songs) could not be downloaded because the computer is not authorized", but it is. It says there are 100 songs that will not download. What is the problem? Also, I have loaded some music from CDs onto my itunes, and some of them are not loading onto my ipod when I sync . . .
Maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
I am unable to sync my Ipod Nano (4th generation I believe) because my computer does not recognize my device. Can anyone help me solve this problem?
Reset the AMDS > How to restart the Apple Mobile Device Service (AMDS) on Windows
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I keep authorizing my pc, but when I sync my IPod touch, it doesn't want to sync because "Your computer is not authorized.". Any help?
Click here and follow the instructions.
(92988) -
I purchased a song on itunes and when I play it, it says my computer is not authorized. A window pops to authorize my computer so I type in my account info and hit authorize. After that a window pops up saying it is already authorized but still won't play. None of this happens with any other songs on my itunes. I would just purchase the song again but I can't because every time I try to purchase it, the song says "play" next to it instead of "buy." When I hit play no music plays it just goes back to saying my computer is not authorized so I authorize it and it says it is already authorized then I click it again and it says my computer is not authorized. It's a never ending annoying circle. How can I get the song to play?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us -
Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE
Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
Jeremy -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.
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