My Ipod won't transfer purchases.

My Ipod won't transfer purchases. I've tried all of the options to do so, but I click it and it doesn't do anything

Point 2 might still be applicable, it explains finding which file is causing the problem.
"Watch the display at the top of the iTunes window while your iPod is being updated. The name of the problematic file should appear in the display right before the error appears"
If the file is corrupted in some way you'll most likely have to put the iPod in Manual mode and delete it unfortunately. Further down in the article is this passage "To prevent future issues, you should delete the unusable files, then restore them from a backup". The problem then might be do you have a back up or not?

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Please help! My iPod won't transfer purchases to my new computer's library.

"Attempting to copy to the disk 'C:\' failed. An unknown error has occured (-69)"
This came up while my iPod was in the process of transfering my purchased songs/videos. Does anyone know how to fix this? I would appreciate the help!

Point 2 might still be applicable, it explains finding which file is causing the problem.
"Watch the display at the top of the iTunes window while your iPod is being updated. The name of the problematic file should appear in the display right before the error appears"
If the file is corrupted in some way you'll most likely have to put the iPod in Manual mode and delete it unfortunately. Further down in the article is this passage "To prevent future issues, you should delete the unusable files, then restore them from a backup". The problem then might be do you have a back up or not?

A family member gave our kids their old iphone with music already loaded for them. How do we add the music to our library? It won't transfer purchases from the phone and if I sync it, the music is erased. Can someone walk me through this?

A family member gave our kids their old iphone with music already loaded for them. How do we add the music to our library? It won't transfer purchases from the phone and if I sync it, the music is erased. Can someone walk me through this?

No one here will help you violate iTunes terms of service or steal music.

IPod won't play purchased music from iTunes Store

My iPod won't play purchased songs from the iTunes Store. They play on my computer, using iTunes, through the iPod, but my iPod won't play the songs with headphones, or in my BOSE speaker station, nor in my car using my Belker radio adapter. I've purchased a few songs before, and haven't had this problem. I wasn't prompted, as I have been before, to enter in a password before playing the songs.

i have the same problem, and i looks like there are another 4 or 5 discussion threads with the same prob. my ipod is about 14months old, got one of the first 4th generations when they came out -- have never had a problem, then when i downloaded itunes 6, all of a sudden everything i have purchased since then plays fine on my computer and just keeps scrolling thru and not playing on my ipod. very very frustrating. i have tried everything, right down to a complete restore on it, and nothing helps. also, when i downloaded itunes6, my purchased music playlist disapeared -- i spent 2 weeks and 5 emails going back and forth with tech support because they wouldn't address the issue, and am wary of going to them with this one. i thought the drive or memory on the ipod was corrupted and was going to buy another one, but now i'm not so sure -- is anyone having this issue with a 5th generation? because what it looks like is itunes 6 downloads may not be compatible with 4th G, and that makes me a little cranky. any one find a solution for this yet?
hp pavilion Windows XP

IPod Classic 80-gig won't transfer purchases to iTunes Library, nor will it sync. Please help!

     My iPod Classic 80gb will not transfer purchases to my iTunes library. When I click the "Transfer Purchase" button, it says it's working, but then I get a pop-up which reads 'Attempting to copy the disk "OS" failed. An unknown error occurred (-69)', and following that pop-up is another pop-up, which reads 'The iPod "William's iPod" cannot be synced. An unknown error occurred (-69).
     I need to transfer the purchases, because I had to restore my laptop (Which is a PC, by the way) to the original factory settings, and I had to re-download iTunes. When I re-downloaded it, I logged in and everything, but all my music was missing. I clicked the "Purchase History" button in the account part, and I clicked the "Download" button in order to regain my lost music, and I waited about 45 minutes or so, only to come back to iTunes saying it had finished, when it had only re-downloaded 75 of my 279 songs.
     After this, I went into the help section of iTunes. In that, I clicked "Manage your media files," and from there, I clicked on "Find iTunes files." So, I did what it told me to do, which was to run a full scan on my PC, and I looked everywhere I could think of, and everywhere iTunes suggested my missing music might be located, only to find that I wasted my time.
     I am a musician, I CRAVE the music I listen to, and I'm constantly finding new stuff to listen to and research, and if I can't transfer my purchases or sync my device to my library, then that means I can't get new music to listen to on the go, and for me, that is an extreme issue. Obviously, restoring my device is not an option, because I have nothing to sync it to to get my music back.
     Please, if anyone can help me with my situation, I'd be forever grateful.
*Extra Information*
Laptop- PC, Dell XPS15, has Windows 7, has an intel Core i5 processor, only about 2 and a half months old.
iPod- iPod Classic, 80-gigabytes, I've had it for, going on 5 and 1/4 years now, give or take a few months.

An app called CopyTrans may help get tunes from your iPod to your computer.

Music from CDs that is on my iPod won't transfer to my iTunes library on a different computer I used to use but all music bought from iTunes will? How do I fix this?

In the past to get music from CDs onto my iTunes library and onto my iPod was all easy and fine, as you would know if you have done such a thing before. I used to use a different laptop for all my music stuff to the desktop I have to use now as the other one is broken. It is an authorised computer on my iTunes, so my issue has got nothing to do with that. When I got this desktop (it is quite an old one, if that makes any difference), i had to download iTunes and put all my music into my library to back it up.
However, all music that I had bought physically that is currently on my iPod (CDs) WON'T transfer into my new library on the desktop, but all music that I had bought digitally (iTunes) WILL transfer.
This has led to about 300 missing songs in my library and means I can't transfer all of my music onto a different device (as I am trying to transfer all my music onto an iPhone 3).
I have tried countless things. All of that "File > Devices > Transfer purchases" stuff WILL. NOT. WORK. I tried copying the music into a file on the desktop and then adding said file into the library, but it won't let me paste any music.
If someone were to help me in transferring the music I so dearly love then I would be eternally grateful.
Thank you

See Recover your iTunes library from your iPod or iOS device.
tt2

Ipod to itunes/transfer purchases

I'm trying to add songs to my itunes from my ipod by doing the "transfer purchases" methods but it won't transfer. I get the message at the top of itunes that says it's transferring but nothing happens/changes as far as I can see. Am I missing something? Itunes will check for photos/videos on my ipod nano but nothing else happens.

Have you Authorised your computer...
Authorise / Deaurhorise About
http://support.apple.com/kb/HT1420

IPod won´t sync purchased iTunes from iMac

My new iPod won´t download items I have purchased from iTunes onto my iMac. The message states that my computer is not authorised but it is! Can anyone help?

Play one of the purchased songs in iTunes to authorize your computer.

Itunes says it is syncing apps but it won't transfer purchases nor sync any apps from the computer after upgrading to iOS 5.

I just upgraded to iOS 5 and itunes synced my music fine. When I tried to sync the apps (they were all selected), it said that there were 5 steps, which included "Preparing for sync" and "Preparing apps to be synced". However, the sync was over in about a minute, no apps were transferred, and when I went to check the apps tab on the iPod, all of the apps were selected (which usually equalled over 1GB), yet it said that the apps were only worth 0.04 GB. I tried unchecking one of the apps and it immediately shot up to 1.04 GB! Thinking it may have been a computer problem, I tried to sync with a different computer, but I had to transfer purchases first. Again the same thing happened: it claimed to be syncing but nothing really happened. I don't know whether it's a problem with Itunes 10.5 (although I haven't heard of anyone with this issue) or my iPod. Help would be appreciated.
Note: I'm using an iPod Touch 4th g and my computers are running windows xp and 7, respectively.

So just got off the phone with a senior Apple support person and here is the fix they gave me for the app issue. Not sure if it will work until I get home to try it. It appears that a lot of these issues are in relation to Apple's move from a generic Apple ID not attached to a specific email to an actual email address. Since my .mac or .me email was never verified with my original Apple ID (just my name) the iCloud was not recognizing that I actually had any apps associated with my account when signing in with the new .mac email that was connected to the iCloud. The below fix she stated would separate the iCloud and iTunes allowing the iCloud to handle all of my mail, contacts, calendars etc. and iTunes/store to handle the apps and purchases. I will update again if this takes care of the issue.
Go to applied.apple.com
-       sign on with existing Apple ID (not an email address)
-       add an email to your account and verify it
-       edit your Apple ID to the new verified email address
On iTunes
Step #1
-          iTunes store
-          click on Apple ID in the upper right corner
-          click edit
-          edit Apple ID to new verified email address associated to account
Step #2
-          synch device with cord
-          click on device
-          go to the App tab
-          deselect synch apps
-          apply
-          synch
-          go to the App tab
-          select synch apps
-          apply
Step #3
-          on device go to store and enter the new verified email address as ID and password under store
You probably will have to do this to all devices that are synching with your iTunes account

IPod won't transfer songs to iTunes

Hi,
I just got a Mac Mini, but I already had an iPod nano 3rd gen. before I got it. Now I want to transfer my songs from my iPod to iTunes, so I right click on my iPod icon in iTunes when it is connected, and click "Transfer Purchases", but a message pops up saying the songs cannot be transfered because the computer is not authorized. After this popped up I followed the instructions to authorize my computer, and a message even said that the computer was authorized successfully. I followed the same procedure to transfer my songs, but once again the message saying my computer wasn't authorized came up. Any ideas on how to help?

First, make sure you're authorizing your Mac Mini with the same iTunes account that was used to purchase the music that's on the iPod. I'd suggest putting the iPod into manual mode: Click the iPod on the left hand column, and on the Summary page, select the option that says "Manually manage music and video." Then, click Apply in the lower right-hand column. If you click on the triangle pointing toward your iPod in the left-hand column, you should see "Music" underneath the iPod. Click on it. This displays the songs on your iPod. Click on a purchased song, and then click File > Get Info. The Summary tab of the resulting window should tell you the iTunes account that was used to purchase the song.
If you're definitely authorizing for the correct account, try this article:
http://docs.info.apple.com/article.html?artnum=306424
CG

IPod won't play purchased music from iTunes

I cannot figure out why my iPod mini skips over purchased music from iTunes. I looked at the files and they are .mp4 & there is a little lock symbol on the file. Someone help! I have already dowloaded the latest updates and nothing has changed...

I have the same problem as others mentioned here. I just updated my mini to 1.4, and iTunes to 6.0. Just purchased an album and went to play it and all the songs were just skipped over by my mini. Then checked and the same happens for all purchased music.
I then check in iTunes and everything plays fine there. Then uploaded the songs to my 40GB and everything plays fine on the 40GB. I recently updated the 40GB to the latest firmware as well.
The mini plays all other music just fine.

ITunes 5.0 won't transfer purchased music to iPod

Hi, I just upgraded both my iPod and iTunes to 5.0. Now when I update my iPod iTunes says it can't transfer some of my music because my iPod software is "too old," and to go to apple.com and upgrade.
Now I have re-upgraded my iPod software several times with the same upgrade just in case there was a problem with the install. I have also reset my iPod to factory settings just in case that did something and I have restarted my computer plenty. Regardless, none of the music that I have purchased from iTunes gets transferred to my iPod, and iTunes still says my iPod needs to be upgraded.
How do I fix this?
Thanks!

I had a similar frustrating problem of my iPod losing its songs on it and not syncing any new purchased songs to it from iTunes. I do have a solution folks !
The solution that worked for me:
I trashed the newest iPod updater 2005-9-26 from my Utilities folder and then updated with the 2005-6-26 version 2.3 again that was already in the folder. I do still have iTunes 5 so seems like it's either a big problem with the newest iPod updater (2005-9-26) or the combination of the newest iPod updater with iTunes 5.
In short, for things to get working correctly on your iPod again ... get rid of the new and in with the old .......I'm happy now, try it !
And to think that Apple told me I had to pay $49.95 good for only 5 days of trouble shooting advice on this problem .... highway robbery !
-- Debbie

My iPod won't transfer all of my songs to my Library

Just downloaded iTunes on a Lenovo w530, windows 7 laptop; previously had iTunes on an iMac (2006). The iMac is broken and won't start, but I synced my entire iTunes library to my iPod (gen2).
I have already authorized the computer and signed in with my apple account.
So, when I transfer my purchases from my iPod to the laptop, it will transfer all the songs/apps/etc to the new iTunes, but it will leave most of my songs behind. Yes, I have noticed that the songs it left behind weren't purchased directly from iTunes. The other songs were either synced from CDs (e.g. Linkin Park's Living Things CD doesn't show up in new library) or purchased from other online sites. Is there a way to either sync these songs as well or to manually transfer them to my library?
If nothing else work's i'll just have to download all the songs from the CDs again...
[Also, IDK if this helps, but I'm not used to using windows at all, so there may be some strange simple thing that I'm not doing correctly, so even the simplest tip could be helpful!]
Any help would be wonderful, thanks.
-NaturalDeath

That article tells me how to "transfer my purchases", which I've already done; it doesn't tell me how to transfer the songs that don't transfer with the "transfer my purchases" option.
You didn't check on the "media recovery software" section at the end of the Tip, which covers non-purchases?

Missing music, iPod won't transfer certain songs.

I just recently recovered my computer from a hard disk wipe and I was able to get all my purchased songs from the iTunes store off the iPod, but I'm still missing a good 900+ songs that were added by me through other means. If there a way to get all of these songs off the iPod and back on to the library on my computer?

The transfer of non iTMS content such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows. The procedure is a bit involved and it won't recover playlists but if you're interested it's posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. This is just a selection, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. Have a look at the web pages and documentation, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
TuneJack Windows Only
CopyPod Windows Only

IPod won't sync purchased tracks (.m4p files)

My iPod will no longer sync songs I purchased from the iTunes store. The albums do not appear anywhere, and playlists do not contain purchased tracks. I noticed this after the last iTunes update (the version that introduced full screen cover flow). Everything else is working - I can sync podcasts and music ripped from CD's.
There are several other changes in my iPod that I believe to be related;
* I can't update the version; instead a see message that "Only Macintosh-formatted iPods can be updated" (my iPod is Windows formatted but I now use it on my mac).
* I cannot restore, instead I see a message that my iPod cannot be found.
Does anyone know of a fix for these issues?
1.25 GHz 15" PowerBook G4 Mac OS X (10.4.9) 4G 40GB iPod Software: 3.1.1

I just had the idea to sync my iPod using USB, whereas I had been using Firewire. It worked! No errors during transfer and all of my tracks show up on the iPod. I was able to do "Restore" and now my iPod is Mac formatted, and the Update button is available.
I'm marking my question as answered, but after this experience, I still wonder about Apple's support for older iPods;
1) Has Apple dropped Firewire support from iTunes with the recent updates?
2) Does a windows-formatted-ipod-used-on-mac fall into a void that is not fully functional in iTunes?
1.25 GHz 15" PowerBook G4 Mac OS X (10.4.9)

My Ipod won't transfer purchases.

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