My Ipod wont connect with Itunes or my computer

My Ipod touch is charging through my computer, but it's not being seen by Itunes, or by my device manager on my computer itself.
I've tried the troubleshooting suggestions mentioned here... but maybe I missed one... can anyone help?

I'm also having this problem but it seems only to have occurred once I introduced my iPad Mini to iTunes (this may have been coincidental of course!).  The cable I'm using is the one which came with my iPod Touch version 4.2.1 (bought on the 23rd of July 2010) and the cable still charges the iPod as it always has.  I don't have the luxury of being able to try logging in to iTunes on any other computer but I've tried absolutely everything that has been suggested in the support pages.  I really want to delete some of the music from this iPod but I think I need to be able to sync with iTunes to do so.  Is it just that my 3 year old iPod is just too old for the latest version of iTunes?
Any suggestions would be most gratefully accepted. 

Similar Messages

  • Ipod wont connect with itunes

    cant download my music to ipod bc ipod wont show up when it is connected to the computer HELP!!!!!

    From what you've said, it seems as though the iPod has some incorrect information in its memory. The first thing to do, in this case, is to reset it. This is a lot like rebooting your computer as it clears out the memory but doesn't erase any files.
    To do this on your particular iPod, first slide the hold switch on, then off. Then, hold down the middle (select) button and the "Menu" button for about five seconds. When the Apple logo appears, you can release both buttons.
    If this doesn't fix your problem, you may need to update the software on the iPod itself. This is fairly easy to do, but will require you to copy your music back onto the iPod again, so it's better to start by resetting it.

  • I updated my itunes before to a new version after this my ipod wont connect to itunes or my computer an wont charge now either, what do i do? i have reinstalled itunes that didnt work

    i have also tried restarting my laptop, resetting my ipod, an even messing with my anti virus spyware and that didnt work hellp!

    See:
    iOS: Device not recognized in iTunes for Windows

  • My Ipod wont Sync with ITunes! Please Help!

    My Ipod wont Sync with ITunes! Please Help! I have the latest version of Itunes, but my ipod will not sync with my laptop. The diagnostic test has no answers and says everything is normal. When i try to sync, it says "an unknown error occurred (-39)". Any suggestions?

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  • My phone will be plugged up and charging but it wont connect with iTunes.

    my phone will be plugged up and charging but it wont connect with iTunes.

    Put it in recovery mode, that should fix it!
    http://support.apple.com/kb/HT1414
    I Hope I Was Able To Help You Or Solve Your Question.
    Simmm
    3/12/2012
    EDITED
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  • My ipod wont connect to itunes, i have re-installed itunes ...reset my ipod...re-boot my computer...basically i've done eveything i could but no joy it even shows on my computer but simply does not link in to my itunes. Please HELP !!!

    my ipod wont connect to itunes, i have re-installed itunes ...reset my ipod...re-boot my computer...basically i've done eveything i could but no joy it even shows on my computer but simply does not link in to my itunes. Please HELP !!!

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • HT201263 so my friend disabled my ipod to the point that the ipod said "iPod disabled connect to iTunes" but my computer wont connect to iTunes beacuse iTunes is saying that it's not connected to the internet when my interenet is working just fine, so wha

    So my friend had my iPod and he disabled it to where it said "iPod disabled connect to iTunes" but my computer will not connect to iTunes and I really need to know if there's a way I can restore my iPod?

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • Ipod wont synch with itunes

    I 1st installed my ipod onto my laptop but that has since broke and I have tried to install it onto my pc and it wont synch with itunes. I cant get into my music list either. Help pleae thanks

    Hi, thank you for the reply, unfortunetly i have tried all the suggestions on that link (and quite a few more).
    The message is completely random as to whether its a download from the itunes store or something i have imported or a cd that i have added to my itunes. I have got to a point now where it will synch a certain amount of tracks (or photo's, books, etc) and then just give me an -50 message regardless of what it is i am trying to synch, my 80gb classic has now become a 50mb classic!

  • Ipod cannot connect with itunes

    My iPod will not connect with iTunes, it doesn't even show up on iTunes. I know the cord is working because my ipod is charging, but I don't know what to do?
    Please help!

    Sorry for being cut off. More info: iPod Touch was connected to Dell running Windows vista running most recent iTunes. Had a BSOD while attached. The Touch runs fine. Plays music, playlists, all apps, wifi, iTunes without a problem. Can download through iTunes OTA without a problem. When I attach the Touch to the computer, it recognizes that the Touch is attached (is in My Computer), but iTunes gives the message "iTunes cannot read the contents of the iPod <name>. Go to summary tab..." I see that this is a common error, but there is no solution I've found.
    I have uninstalled and reinstalled iTunes with no success. It seems odd that the Touch works fine but cannot connect. I really don't want to wipe it clean.
    Any suggestions will be most welcome.

  • TS1424 IPOD WONT CONNECT TO ITUNES STORE I'VE TRIED EVERYTHING EVEN RESTORED BACK TO FACTORY DEFAULT, CAN ANY ONE HELP WITH THIS

    Every time I try to get on itunes store on my ipod it tells me that it "cannot connect to itunes store", I've tried everything even restored the ipod to factory settings and nothing, can some one please give a solution that will work?

    Hi datnativeBUNNZ,
    If your iPod can't connect to the iTunes store, check out this article for some additional troubleshooting steps:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshooting on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts. 
    Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet. 
    Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    Try resetting (turning off and then on again) your Wi-Fi router
    If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
    Take care!
    - Ari

  • IPod wont connect with PC, no reaction from the PC/iPod - PROF. HELP PLS !

    Hello Apple-Community ! [new here] [ PLEASE READ IT ! ]
    iPod Information:
    iPod Touch
    2G
    32GB
    MBxxx-Model
    4.2.1 iOS
    PC/Software Information:
    iTunes 10.2.1 - newest version !
    Windows 7 Ultimate 64Bit
    Problem:
    iPod < USB > PC
    Result ? no reaction from both devices !
    I reinstalled EVERYTHING from APPLE on my PC and installed again - same problem
    I restored my iPod Touch 2G - same problem
    I installed a USB-Manager which shows which devices are connected - iPod isnt in the list.
    On a Apple Mac it functioning perfect without any problems !
    On a PC it is almost everytime no reaction from both sides ! I tried on different PCs and its from the most PCs the same problem. I gave my iPod onetime to my friend and he had to connect the iPod more than 30-times that the iPod connects to the PC !
    On my PC i tried so much and i am freaking out onetime. Its so frustrated !
    Links like these from Apple are not the solution because i followed them and I had the same problem.
    By the way: Apple Support should be for EVERYONE and shouldnt depend on the S/N from the Device !
    Back to the topic ..
    I had onetime a older PC which was running with Windows XP SP3.
    iPod was able to connect with the PC.. but on my new PC it wont connect !
    It makes me mad this problem !
    Please help .. I am not the only one who need the solution for that.
    HELP . I would be very thankful if someone knows how to fix this problem.

    I would start here:
    http://support.apple.com/kb/TS1538
    (iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues)

  • Ipod wont snyc with itunes

    I had to restore my computer back to the factory issue. It crashed Since then I have had problems with my ipod. I have a fifth generation one that has worked perfectly for 2 years. Since i restored my computer I have had to do the 5r's removed and reinstall itunes and quicktime. I have erase and restore the ipod back to as new. Now itunes comes up on computer and all my songs are there but I cant sync the songs to the ipod it tells me ipod wont sync file not found. Please help me i have read posts for 2 weeks now and have tried most everything and nothing works.

    I'm having the same problem. My iPod screwed up and luckily I had bought a warrenty with it. Apple sent me a refernished iPod but it says the same thing "iPod could not be sync'd because of missing file" what the heck do I do?!
    I restored it to it's factory settings and updated it with the latest version and nothing works. Any advice on this would be appreciated :]

  • Ipod not connecting with itunes

    My itunes works fine until I plug my ipod in. Then is won't respond and recognize that I connected the ipod. When I disconnect my ipod is says "The required folder cannot be found" If any one could help me with this problem I would be very grateful.

    Hi HB7555!
    First, try deleting the "iPod Photo Cache" folder off your computer (if you have synced photos to your iPod in the past).
    Go to the "START" menu on your computer, and click on "Search". Select "All files and folders", and type in "ipod photo cache" into the blank.
    Delete any folder(s) you find that are called that.
    Then, try syncing your iPod with iTunes again.
    If that doesn't seem to change anything with your error or seem to be the problem, then let's try a full reinstall of iTunes:
    Disconnect your iPod from your computer.
    Go to "Add or Remove programs" in Control Panel. Find "iTunes" and "QuickTime" on this list, and remove them both.
    Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
    Description of the Windows Installer CleanUp Utility
    Also, use this article to manually remove the left over files from installation:
    Removing iTunes and QuickTime for Windows
    After you've done that, restart your computer.
    Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
    Download iTunes - 7.1.1.5
    Now, restart your computer once more.
    After the computer has fully loaded up, open iTunes, and connect your iPod to your computer.
    Try automatically syncing it with iTunes again - do you get past that "reqired folder" error message, or not?
    -Kylene

  • Ipod wont sync with Itunes

    Hello!
    Ive plugged my Ipod into my laptop with Itunes open and it normally syncs automatically, when i came to do it today it wont sync and when i try to do it from the file menu the sync option is greyed out. Itunes wont even show my Ipod on the left hand side as it normally does. Help please?
    Thanks

    Sumiko, I'd suggest you start a new topic with your issue (use the "Post a new topic" link at the top of each main topic page). It's generally better to ask a question as a new topic rather than as a reply in someone else's thread. It's more courteous to the original poster, and is more likely to get your question the attention it deserves.
    Regards.

  • ITunes No Longer Synching With iPods, Not Connecting with iTunes Store

    iPods: both iPod touch, 2nd Generation, 8GB
    iTunes: (Most Recent Version)
    Issue:
    For a while, the iPods of myself and a family member have not been able to synch our iPods with iTunes anymore: when plugged in, it only appears to charge, does not show up in "Devices", does not do anything. I've run Diagnostics several times, tried redownloading iTunes, & checked settings, etc.
    Also, whenever I try to go into iTunes Store, it says that it "Cannot connect to iTunes Store", even if connection to the internet is fine.
    These problems started occurring simultaneously, as well as out of no where. As I recall, I had no problem synching & going into iTunes Store the day before.

    Ask your other family members if they did. Something has to have changed.
    I am betting it's something on the PC, since two ipods going bad at the same time would be highly unlikely.
    If you have auto updates turned on for Windows & security software, it might not even be obvious they occurred.
    You can try restarting your modems/routers/and PC, in that order.

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