My iPod wont let me install or update any apps as it says they was a billing problem but I haven't bought anything. Help?

I need to update my apps but I can't as the iPod is saying my billing is incorrect but once I put all the relevant information in, it says the billing was declined for my previous purchase. However I haven't bought anything in months. Please help

All you can do is contact iTunes to straighten out the problem
Apple - Support - iTunes - Contact Us

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