My ipod wont restore to factory settings

Ive tried to restore it to factory settings by doing the sleep / power button.. I get the screen where it shows the itunes logo and a connecting cord... then I get a 1611 error or just nothing happens... what else can I do???

You have a hardware issue. Try a new power cord.
http://support.apple.com/kb/TS3694#error1611
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

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I am Having iPOD Classic 80GB.On Sync. a message tells that it is not able toread the ipod contents -restore to factory settings-on restoring it tells that it can not be restored as it has files that are used by other applications. Pl advice

I am having iPOD classic 80GB . I Have the 10.5Latest Version of iTunes installed. When I go for Sync.It tells me to restore to factory settings as it is unable to read the contents. On restoring it tells : unable to restore as this has files that are in use by another application. I have no idea what to do now. Pl advise. Thanks

Try disabling any and all A/V or security software you are running on your system and see if that helps.
B-rock

HT4061 IOS6.1 corrupted during install. Ipad now wont boot, stuck in recovery mode. Wont restore to factory settings, get error 3194. HELP !!

Hi.
I have just tried to update Ipad to IOS6.1, but it failed during install. The pad now seems to be stuck in recovery mode.
I have tried to restore to factory settings but I get a error code 3194
During attempted restore the restore screen does not show the Ipad name, serial number or software version number.
Any suggestions, I think it may need to be sent away to be repaired, and i fear this will be very expensive!!!

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
From the above link:
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    1.    Install the latest version of iTunes.
    2.    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    3.    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    4.    Try to restore from another known-good computer and network.
    5.    If the errors persist on another computer, the device may need service.
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Ipod shuffle wont restore to factory settings

trying to sync ipod shuffle with itunes to load music. i get a message saying it is in recovery mode and factory settings need to be restored. i click the button that says restore factory settings and it just keeps giving me the same message. Any thoughts?

You have a hardware issue. Try a new power cord.
http://support.apple.com/kb/TS3694#error1611
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Itunes cannot read contents of IPOD, please restore to factory settings...

And I'm pretty sure I've done it like... 10 times now.
This is starting to drive me nuts... Im not sure when exactly the problem started, but my IPOD (30gig video) has been working fine since I got up... Up until now. I Believe it was just after updating to the newest version of ITunes, but Im not 100% sure.
Since then, almost every time I plug my IPOD into my laptop, ITunes pops up with this message and asks me to Restore my IPOD using the IPOD Updater. The IPOD is recognized by Windows Explorer every time, and is always recognized by the IPOD Updater.
Every time I Restore it, and rename the IPOD, recopy all my music, etc... It works fine until I use the IPOD for some extended period of time... I've tested it just using it for a few minutes then plugging it back in and it tried to update my music fine, but If I use it for a few hours, the next time I go to plug it in, I get the same ITunes Cannot Read Contents of IPOD error.
I've done the Five R's numerous times, Reinstalled both ITunes and the IPOD Services numerous times... Everything shy of formatting the system to get this to work, but it just keeps happening...
What's also weird is that when I DO Restore it, and set it to Update My Library in ITunes, It says the IPOD is linked to another library and then I have set it to link to mine? Could this have anything to do with it? For the record I have not been switching computers with it or anything lately... so I'm not sure if that has anything to do with it...
Anyone have any idea, or should I take out a Service Order?
Please let me know,
-Stef

I've got a brand new iPod Video 60Gb and i have had this message since the first time i synced it. I think i restored the iPod about 10 times but it's always crashing when i unlupg it. It try to listen to something, the musics are on the iPod but they aren't listed in playlists or under artists or songs.
Then i plug it to iTunes and i got the message: iTunes cannot read the content.
I've bought a Belkin card just for it, the one recommended for iPod USB 2.0. Doesn't change anything. I've tried different USB ports, again, nothing new.
I was just going to try using USB 1.0 but it's sooooooooooooo slow that it will take me like 12 hours to sync the iPod!
I don't know what to do now, as i can't find if it's a computer problem or an iPod problem...

My ipod touch shows 6.83 gb in memory rather than 8 gb. Why is this happening and how can i fix this problem? I have my ipod touch restored to factory settings.

The overall capacity is supposed to be 8 gb, but on itunes it show much less storage space. What is the Reason????

Most of the difference is taken up by the operating system and s thus not availabe to the users. The remainder is how GB is advertised and how it is uses. See:
http://support.apple.com/kb/TS2419

Ipod wont show up in itunes after i restore to factory settings

My ipod does not show up in my itunes list but it shows up in my computer as a drive
it all started when i got my ipod back after getting it fixed ( it was a problem with the battery) well it said that i needed to restore the factory settings so i did then a message came up and said your ipod is now restarting it will come back to your iptunes list after it has restarted.... but it didnt
and now when i plug my ipod in i get a bubble come up that says:
"windows was unable to save all the data for the file F:\iPod_control the data has been lost the error may be caused by a failure of your computer hardware or netowrk connection please try and save this file elsewhere"
i have done everything i can to try and fix this (5 R's and such) but i have gotten no results
please help quickly as i use my ipod all the time and cant function without it =]

I have a similar issue.
Mine shows in iTunes and in PC. It will also allow me to sync.
But when I do sync, it runs fine for about 10 minutes, then I get an error similar to yours with a directory location. It keeps syncing and will periodically show the errors. Then it will lock up.
I have run chkdsk, awindows utility (chkdsk [driver letter]: /R /F) over the iPod when it has been restored and it found nearly 400mb of bad sectors.
I though this would fix the problem but is has not. When I run chkdsk over it again, it does not find anymore bad sectors (it does however tell me that it has 400mb of bad sectors logged.)
I am banging my head against a wall trying to fix this, or even find out what the issue really is. I assume it is a dodgey hard drive, but I do not want to replace it and still have the problem.

My iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.

Restoring to Factory Settings and Restore Backup on an iPod Touch 4G

I have seen many posts regarding restoring iPods to factory settings and then loading a backup. I have seen many posts about the "Other" storage space, too. But I haven't found any that address my specific issue. I'm mostly looking for some assurance that I won't lose all of my son's and daughter's hard work and the money we've spent on a couple games.
I have reviewed the Usage on my son's iPod via Settings < General < Usage. I added up the storage space of all the apps. It is 2.1 GB. This is what the "Apps" category shows is being used. The "Other" category shows it's using 2.3 GB. It is only an 8 GB iPod, so this "Other" is eating up a ton of space. He has no videos, only pictures he's taken (which isn't very many), apps (I keep those at a minimum), and music (which I also keep tight control over). How do I find out what this "Other" is, and how do I get rid of it? He doesn't have e-mail, and doesn't use the calendar, contacts, or notes. I've read posts which say I probably have corrupt files and have to perform a factory restore, which wipes everything out, then restore again from the latest backup, with no guarantee that the "Other" will go away. I've also read horror stories about the factory restore causing problems with the basic function of an iPod. I called Apple Support, and the young man I spoke to asked around (because he didn't know) and said that the data while using an app (games like My Horse and Angry Birds) is stored in the "Apps" category. How can I be sure of this? He has a game we've put a lot of time, energy, and some money into. I do not want this to be lost. I'm assuming that backing up from the lastest backup of the iPod will prevent this, but how can I be sure that the game information isn't part of the "Other"? If it is part of the "Other", and it doesn't get reloaded to the iPod from the backup restore, then it's lost. If this happens, I will be very upset. I'm frustrated and confused by all the conflicting information I've read. Does anyone know where the game data is stored? Does anyone know if the "Other" will be restored from the backup, and thus make the entire restore process pointless?
Please help!!

As you likely read already, the "other" category consists of those items not included in the enumerated categories. That is why it is called other. What is in it depends a lot upon what different app place it it.
2.1 GB seems large enough to it also contain corrupted files.
Usually restoring from backup reduces the other. However, sometimes restoring to factory settings/new iPod is necessary since the larger other may be included in the backup.

HT1222 i am having trouble restoring the factory settings on my ipod touch...any suggestions?

i am having trouble restoring my ipod touch to factory settings...i am connected to the pc, pc is recognizing unit in restore mode, but will not do anything else...any suggestions?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all media and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Ipod classic has been wiped. cannot see it on the 'device list' in my itunes. I have tried restoring to factory settings and reloading...it reloads some of the music, but when I plug the Ipod back in, it wipes it again.

Ipod classic has been wiped saying 'no music'etc.
Cannot see it on the 'device list' in my itunes. I have tried restoring to factory settings and reloading...it reloads some of the music, but when I plug the Ipod back in, it wipes it again. Ocassionally Itunes freezes when I plug in the Ipod.

Make sure your headphones are plugged in all the way, meaning you cannot see any of the silver still showing from the headphone's plug.
A feature of the Nano is to put it to sleep when the display goes out and it does not detect any headphones.
B-rock

Ipod touch is not recognised by the computer or in i tunes and is unrepsonsive. All we get is the apple logo. How can it be restored to factory settings?

My ipod touch is not recognised by the computer or by itunes. All we get on the ipod is the apple logo and it won't do anything else. How do we restore the factory settings?

Have you tried everything here?
iOS: Not responding or does not turn on
B-rock

I've added to ios6 to my new ipod touch with no problems. I'm trying to now restore the factory settings but the screen is frozen with an itunes sign and lead pointing towards it. The ipod won't even switch off. Can anyone help as it's driving me crazy

I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Daughter IPOD Touch 4th lost all music from itunes, Itunes suggested to restore to factory settings. Have done so last few days, all showing 20 hours to restore then times out and starts back to 20 hours again. Will not sync at all. HELP

IPOD TOUCH(4th gen) MUSIC DISPLAY has wiped out all my music. The music I have is all still on ITUNES but will NOT SYNC. When attempted a displayes message appeared- Cannot read contents of IPOD (my IPOD name), go to Summary tab to Restore to factory settings. When I click OK it takes me to a CLICK on RESTORE OPTION, which I did. Then it explains that I will lose all APPS, etc.. to restore. I clicked OK again and it shows my IPOD is Downloading Software Update. The only thing being it has done this for 3 days now. It starts by stating will take 20 hours, goes down to 12 or 10 and prompts OUT and when I redo the thing again it starts back up at 20 hours but continually times out. *Also, in case it matters ,the SYNC option on my IPOD in ITUNES is Highlighted as to where I cannot use that option. Everytime I start it back up I get the same message (Cannot read contents of IPOD, go to Summary Tab,etc..) Help.

http://support.apple.com/kb/HT1808
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.
Please do not post with large italic font. It is very annoyint.

My PC has been restored to factory settings, can i sync my music on my ipod with a new itunes page.

my PC has been restored to factory settings, can i sync my music on my ipod with a newly downloaded itunes

You'll want to copy the music from your iPod to your computer and into iTunes first. See this older post from another forum member Zevoneer covering some of the different methods and software available to assist you with this task. Once you have successfully copied all your content back to your PC and into iTunes, you can safely Erase and Sync your iPod.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

My ipod wont restore to factory settings

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