My ipods screen is blue and wont respond
i clicked on an app and all of the sudden the screen turned white, so i pushed the home button and them the power button, then both to reboot the ipod. nothing worked. then a random black line when through the screen and the whole thing turned blue. its been stuck on a blue screen for almost and hour!!!! what do i do?!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.
Similar Messages
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HT4972 My ipods screen is black and wont turn on unless plugged into the wall
My ipods screen is black and wont turn on unless plugged into the wall not the computer but when i plug it into the computer and put it in DFU mode it wont restore there is an error 3194 and error 1602 and nothing i do helps
Here's what I found about error 1602:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert,update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194 is also seen when somebody is trying to restore jailbroken devices. -
My ipod screen blacked out and wont let me see anything but it will play music
my ipod screen blacked out and wont let me see anything but it will play music. how can i fix it or cani get a new one?
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
If not under warranty, Apple will exchange your iPod for a refurbished one for this price:
Apple - Support - iPod - Repair pricing
A third-party place might be less expensive. Here is one. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My 4th gen. IPod screen turned blue and won't connect to iTunes.
I was playing on some apps and while doing so my ipod screen turned white and then turned completely blue. I tried connecting it to iTunes and trying to restore it but it didn't work! My ipod wasn't connecting to iTunes! I have tried some different ways like trying to shut it off completely but it's not really showing anything. Does anyone have any suggestion to fix it or should I just try to get a new ipod?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod screen says 'connected' and wont change.
I connected my ipod to my computer and then pulled it out without ejecting it. Now the screen wont change from the 'connected' screen. I cant turn it off and pressing any buttons wont help.
i've restarted my computer but whenever i connect it again it says USB Device Not Recognised.
what do i do?Hello Chudo,
And welcome to Apple Discussions!
Have you tried a simple reset of the iPod? To do this, toggle the hold switch on and off a few times, then press and hold the Center and Menu buttons together until the Apple logo appears. You may want to try this a couple of times if no luck on the first.
Another possibility is to try and force the iPod into Disk Mode and see if that helps.
[Putting iPod into Disk Mode|http://support.apple.com/kb/HT1363]
B-rock -
What do i do if my ipod's screen blanks out and wont get off the apple logo?
what do i do if my ipod screen blanks out and wont get off the apple logo screen what do i do i need help asap!!!!!!!!!!!!!!!!!!!!
See Here...
iOS: Not responding or does not turn on
Try this First... You will not lose ant data...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430
If that does not work... try letting the battery fully drain.
Then Charge for an Hour and try the suggestions again. -
My sons ipod locked up and now has a solid white screen and wont respond to anything
My sons ipod was working fine then the screen locked up wouldn't allow any use tried to turn it off now it has a solid white screen and wont respond to anything. Any ideas what i can do
Let the battery drain.
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hello everybody , I have an iPod touch 4g . Now a few days ago it got wet in water . i didnt notice that but when i came to know , i saw it very hot . i kept it away in open , after some time it cooled down but it was dead . it wasnt turning on . then i searched it on net for fixes... finally i tried the rice method , i kept it in rice filled in a sealed box for 1 full day . now i kept it in charging ...its syncing with itunes and making that sound but the screen is stilll dark and wont respond . What should i do ? please help! thanks
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
My ipod touch 4th generation's home button and lockscreen work perfectly but the screen is unresponsive and wont work whats the problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Ipod touch screen is black and wont start up, help please
My ipod touch has a black screen and wont respond. HOw can I restart it?
Hold the sleep button and home button for 10 seconds, until the Apple logo appears. If it's not showing, plug your iPod into a power source to ensure the battery isn't completely flat.
-
Hi
I have a white screen on my ipod after replacing it, i have tried the reset but it just goes black and wont respond, i cant restore it on itunes because it has a passcode on it, please helpPlace the iPod in recovery mode using one of these programs and then restore va iTunes:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
A supect a hardware problem -
my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
disk utility give me this:
Process: Disk Utility [371]
Path: /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Identifier: com.apple.DiskUtility
Version: 11.5.2 (298.4)
Build Info: DiskUtility-2980400~60
Code Type: X86-64 (Native)
Parent Process: launchd [86]
Date/Time: 2013-11-05 03:29:41.247 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 9522 sec
Crashes Since Last Report: 29
Per-App Interval Since Last Report: 981 sec
Per-App Crashes Since Last Report: 25
Anonymous UUID: F6B8E263-76C8-4C7D-AA58-48134BF4BA78
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x0000000100c62fbc _read_images + 312
1 libobjc.A.dylib 0x0000000100c79721 map_images_nolock + 1266
2 libobjc.A.dylib 0x0000000100c62761 map_images + 115
3 dyld 0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
4 dyld 0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
5 dyld 0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
6 dyld 0x00007fff5fc08f7c dlopen + 490
7 libSystem.B.dylib 0x0000000100a14e40 dlopen + 61
8 com.apple.CoreFoundation 0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
9 com.apple.CoreFoundation 0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
10 com.apple.Foundation 0x0000000101008355 _NSBundleLoadCode + 638
11 com.apple.Foundation 0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
12 com.apple.Foundation 0x000000010101960c -[NSBundle principalClass] + 38
13 com.apple.framework.DUSupport 0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
14 com.apple.framework.DUSupport 0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
15 com.apple.DiskUtility 0x0000000100006082 0x100000000 + 24706
16 com.apple.DiskUtility 0x0000000100005f59 0x100000000 + 24409
17 com.apple.AppKit 0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
18 com.apple.AppKit 0x00000001013e1f77 -[NSWindowController window] + 112
19 com.apple.AppKit 0x00000001015f61d9 -[NSWindowController showWindow:] + 47
20 com.apple.AppKit 0x00000001015c7c5c -[NSDocument showWindows] + 98
21 com.apple.AppKit 0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
22 com.apple.AppKit 0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
23 com.apple.AppKit 0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
24 com.apple.AppKit 0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
25 com.apple.AppKit 0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
26 com.apple.Foundation 0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
27 com.apple.Foundation 0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
28 com.apple.AE 0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
29 com.apple.AE 0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
30 com.apple.AE 0x0000000104d7312b aeProcessAppleEvent + 210
31 com.apple.HIToolbox 0x00000001028a0619 AEProcessAppleEvent + 48
32 com.apple.AppKit 0x00000001013fc095 _DPSNextEvent + 1191
33 com.apple.AppKit 0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
34 com.apple.AppKit 0x00000001013c168f -[NSApplication run] + 395
35 com.apple.AppKit 0x00000001013ba3b0 NSApplicationMain + 364
36 com.apple.DiskUtility 0x0000000100002009 0x100000000 + 8201
37 com.apple.DiskUtility 0x0000000100001db8 0x100000000 + 7608
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x0000000100a27c0a kevent + 10
1 libSystem.B.dylib 0x0000000100a29add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x0000000100a297b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x0000000100a292de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x0000000100a28c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x0000000100a28aa5 start_wqthread + 13
AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data) -
My iPad screen is blue and blank. It will not respond to restarting
My iPad screen is blue and blank. It will not respond to restarting. The apple logo does not appear. The screen switches from a dark blue (as if it's on) to black (as if it's off). But will not reset and will not turn off. Any advice?
Because you forgot the passcode?
You have to restore the device using iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
Instructions can be found here.
http://support.apple.com/kb/ht1212
You may need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad.
But ...if you are saying that the slide to unlock bar is not working and this has nothing to do with the iPad being disabled .... Reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
My ipod only shows apple on front and wont respond to any buttons.
My ipod only shows a spinning wheel and a apple and wont respond to any of the buttons to see what may be on it,it was a gift..
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
What do i do if my ipod touch screen went white and wont turn off?
what do i do if my ipod touch screen went white and wont turn off?
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect to computer and restore if it appearsin iTunes.
- If screen still white let the battery fully drain. After charging for an hour repeat the above.
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