My Ipodtouch4 is frozen with the itunes logo and arrow below it, and a plug. I hve tried everything - any ideas?
My Ipodtouch4 is frozen with the itunes logo and arrow below it, and a plug. I hve tried everything - any ideas?
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
this should help u for sure
Similar Messages
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My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?
- Try placing the iPod in Recovery Mode and restoring via iTunes
- Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
iPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help
If your phone isn't jailbroken, follow the instructions in this support article:
iOS: Unable to update or restore -
My iPhone 4S is frozen. I had it plugged into my PC all night trying to update to the new iOS 7. This morning my iPhone was frozen with a connection cord and above it an arrow pointing to the iTunes logo.
Your device is in recovery mode. You have to restore your device. See this support document. http://support.apple.com/kb/HT1808
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My iphone 4s is frozen with the itunes logo? How do I fix this?
I was uploading from Itune and now my phone is frozen with the cable and I tunes logo. How can I get rid of it?
Hi skerr258,
I'm sorry you are having issues with your iPhone. The article below will explain how to Restore the device:
iOS: Unable to update or restore
I hope this information helps ....
- Judy -
i had a third update showing on my iphone 4, i had already updated to the 07 and downloaded the second update to help fix bugs etc. the second update only took a few minutes unlike the first original update that took 4 1/2 hrs! when i saw the third updade i plugged in the phone, connected to wifi and hit update. it showed the apple sign and the bar underneath showing the progress. i left the phone to do its thing and when i went to get it about 1/2 later the phone had a itunes logo and and a picture of a charger showing. it would not do anything. it was frozen. i looked up online how to fix it. it told me to connect to itunes and then to restore. it would make sure that i could keep my contacts and pictures. the restore took 3 hrs, as it started at 78 min which actually took way longer, then when there was only 30 min left it stopped and went back to the "do you want to restore" question and i had to start all over. when it was finally done, i still have the itunes logo and its still frozen..please help!
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
HT201412 my iphone is frozen on the itunes logo with the cord on the screen?
I tried to sync my iphone and it became frozen with the itunes logo and the iphone connector on the screen. I can't turn off the phone or reset it the normal way.
Any Ideas?It is in Recovery Mode.
Connect to iTunes on your computer and restore. -
We just did the iPhone update ios 6. The screen is frozen with the iTunes logo and a picture of a USB cale across the screen. none of the buttons respond.The phone does not recognize the apple USB when connected. We tried holding all the buttons down at the same time and also removed the SIM card and reinserted.
If it's not being recognized while it's in recovery mode in your itunes, try this
plug the phone into the usb attached to the computer
hold down the home and sleep/wake button on top simultaneously until the phone's screen goes black
When the screen goes black, release your finger from the sleep/week button on top but continue holding the home button until you see a dialog on the itunes screen on your computer that says 'itunes has detected a device in recovery mode'
then say 'ok,' select 'restore,' and say 'restore and update' -
My iphone is stuck with the iTunes logo, an arrow and powercord on the display. It will not power down or allow me to do anything. I updated to the most recent OS version this morning after my battery drained overnight (it was fully charged yesterday afternoon) and this was the result. I also have downloaded the latest version of iTunes on my laptop ...
My 2-year old iPhone 4s running iOS7 suddenly started doing the same thing (randomly going into Recovery Mode) almost every morning for the last week or so. It recovers OK (albeit back to factory presets), but I'd sure like to know what's going on. Any info?
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in the middle of my last update it stopped updating in the because of an unknown source, and now my screen on my iphone is frozen with the apple logo and a loading bar. Help??
Unknown "source"? Do you mean unknown "error" followed by a number?
http://support.apple.com/kb/TS3221
Follow the instructions in the article. When you connect your phone again, you may have to press both the home and sleep/wake buttons until the Apple logo reappears, then continue pressing the home button until iTunes detects the phone in recovery mode. -
I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?
Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
My IPOD TOUCH is frozen with the Apple logo sitting there on the screen. I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it. I can't turn it off. The screen will also flash as though it will turn off then goes back to the logo screen. Does anyone know what the heck is going on with my IPOD? It's reall frustrating me...ALOT!!!
- Try:
iOS: Not responding or does not turn on
- If not successful, let the battery fully drain. After charging for at least an hour try again
- If still not successful, time for an appointment at the Genius Bar of an Apple store. -
I was prompted to update my ipad from OS 7 to OS 7.2 and did so. Now my ipad is frozen with the itunes symbol in the middle of the screen and the profile of the cord with an upward arrow toward the itunes symbol. What should I do?
Do what the picture is trying to tell you to do: connect your iPhone to the computer you normally use to sync, and restore the iPhone from iTunes on that computer.
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I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?
Did you try to connect in recovery mode again? iOS: Unable to restore
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I just finished downloading and attempting the install of ios 7 on my iPhone 5. I'm using the newest version of iTunes.
And now, I'm stuck at the screen with the iTunes logo and the plug. But no matter how many times I try, recovery mode will not work. My phone is currently useless unless I can figure this out.No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.
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