My Ipodtouch4 is frozen with the itunes logo and arrow below it, and a plug. I hve tried everything - any ideas?

My Ipodtouch4 is frozen with the itunes logo and arrow below it, and a plug. I hve tried everything - any ideas?

http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
this should help u for sure

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