My Ipone 3G has frozen during update to connect to Itunes screen
I was updating my Iphone software through Itunes and it backed up correctly and then froze to the "connect to Itunes" screen. None of the support suggestions have helped and I need to fix this phone ASAP! Help!
cindyllee
Here are Apple Steps: http://support.apple.com/kb/HT1808
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when i try to reset my ipod it stops at 10minutes and the ipod turns itself on and acts like ive done nothing to it, it has been stuck on the "connect to itunes screen" and it wont reset. why?
After you place the iPod in recovery mode using
iOS: Unable to update or restore
You have to then connect the iPod to your computer and restore via iTunes. Are you doing that? -
How to restore when during update, got 'connect to itunes" icon, no option to restore?
I was doing the latest update, but something went wrong and I got an update failed message. iPod touch had "connect to itunes" icon. iTunes did have a restore button, but only for an instant, and it went away (stupid robo-call rang, and I may have jumped). Now iTunes won't give me a restore option, and sync option in File/devices is grayed out.
Itunes also doesn't recognize the iPod when I plug it in, although the computer knows it's there. (Makes a sound when I connect it.)
I have rebooted computer, checked iTunes is latest version.
Tried the solution of holding down power and home buttons. The apple icon came up, but then it went immediately to the "connect to itunes" message.
I haven't tried the solutions that require you download a jailbreak program. Hope that isn't necessary.
Looked all over the internet, and haven't found a situation described where iTunes took away the restore option. Can someone help me?- Try another cable
- Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
- If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer
For how to restore:
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I have recently got an iPhone 4 out of no where it has decided to think that my headphones are in and they are not but does work with headphones in.
Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
we are unable to continue with your activation at this time please try again later, or contact customer care
any help please. i am here in saudi arabia city of jeddah.
thank you very much in advance
pabs -
Itunes has frozen during the ios update
my phone and itunes has frozen during the ios update. how do i resolve this?
Hello LAUANS01,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device issues:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
my i phone 5 has frozen during the os ipgrade and will not reset and i tunes does not recognise the phone
What is showing on the iphone screen?
Try this:
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
Make sure itunes is updated to the lates version on the computer.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/ -
Ipod touch 4th gen was accidentally disconnected from laptop during update process. Now permanent screen pic is of the power cord w/ an arrow pointing up to itunes symbol. Holding the ctr & power buttons together for 6-10 sec causes apple pic to briefly appear and power cord/itunes pic reappears. Powering off and on has same effect. Attempting to reset.
It sounds like the iPod touch is in Recovery Mode, Try to restore it from iTunes again.
If you run into an error when restoring the iPhone again, take a look at this Apple doc -> iOS: Resolving update and restore alert messages -
trying to set up new macbook and has frozen during the process of using windows migration, now can,t get it to go
Try just holding down the power key to power off - you may have some files that migrated, maybe, maybe not.
You won't hurt anything - just have to try MA again if it doesn't work the first time.
Clinton -
I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?
My first advice is "Back up the device, then have it replaced." Second item of advice, "Don't forget your passcode."
One of the purposes of the lock button is to recover from certain software failures. Without the lock button, such a recovery is nearly impossible. My advice would have served you best when the malfuction first developed, not after you forgot your passcode. -
ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?
Hi there did you end up getting this resolved? I have the same exact same issue with my Ipad 4 when updating to 8.1.3....frozen on the apple logo. Tried resetting as advised by other users but just goes back to the same logo. Tried connecting to iTunes but device is not picked up at all. Left it over night to run flat hoping charging might kick start something....but when I put on the charger it shows the battery charge icon but won't actually charge it. It's really doin my head in trying to find a fix - cheers Morgan
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My mac book pro has frozen during installation of OS X Yosemite. What to do?
my mac book pro has frozen during installation of OS X Yosemite. What should I do?
Wait it out for couple of hours.
Hope you have a backup.
If you have a backup ready, restart the computer. -
My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.
The exact same thing happened me the other night.
Everything is wiped!!
I need my "itunes back-up password" - which not only do i not remember setting, but any password i every used does not work!!
Is there not hints, or way of resetting this if you do not know it?!?? -
My Ipad has frozen after updating, it has the itunes emblem and a usb cord image on the screen, what do I have to do to get it working again?
You need to start the latest version of itunes on your computer and connect your iPad in order to restore it.
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help please, my iphone has frozen when updating and now its stuck on the loading screen, i have tried holding the buttons down : didnt work, i have taken the sim out : didnt work.... i really need my phone to be working i dont know what to do.. help please?
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/HT1808 -
Help! My ipad has frozen during shut down. What do I do to get it going again?
My ipad has frozen during shut down. What can I do to get it on again?
See Here for Unresponsive iPad
http://support.apple.com/kb/TS3281
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