My iPone 5 has broken the lock button has stopped working and there are many other software problems, I was wondering would I go about in getting this repaired by apple?

I have my phone since november and it has slowly start to bug out, the brightness will just adjust itself, it won't repond to my touch. The lock button has completely stopped working. What do I do? I've never had to deal with apple ever before so I'm not aware of their producer and how long do I have to wait to recieve my product? Hoping you could answer my question. Many

I should have seen that coming
Start here
https://expresslane.apple.com/Issues.action
assuming you are in US
Following on from excellent advice above you pick the "Genius Bar" from top menu of particular store

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Hi i have an iphone 5 the screen in broken the lock button is not working and now the phone wont charge do u think warranty will cover my phone for a replacement or no?

HI so to be clear
screen cracked
lock button isent working
wont charge
do you think apple will still cover this under a replacement warrenty?

Depends how that happened and how long the warranty is still left .....u can replace the screen ...and does the home button work? If so then go to settings> general> accessibility >assistive touch( it has many functions like locking the screen ,screenshotting just by touching the screen
Hope this helps

I bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer???? HELP!!!!!!

i bought this ipod 4 from a friend the lock button does not work and he doesnt know the password? how do i reset and i cant use my computer????
HELP!!!!!!

Place the iOS device in recovery mode usning this program and then then restore via iTunes. The iPod will be erased.
RecBoot: Easy Way to Put iPhone into Recovery Mode
For how to restore:
iTunes: Restoring iOS software

My app caused the lock button to stop working

Hello everyone, i have developed a universal app for Windows and Windows Phone and after releasing it to the public it caused the lock button on the phone to stop functioning just like what happened with 'The Chive' app. Read here:
Power button issues caused by The Chive app
This happens right after you run the app or sometimes after a couple of times. When it happens you have to do a soft-rest to fix it and sometimes it might not get fixed and you will have to do a full hard reset. Also noticed that when this bug happens it
causes the Data Sense app to stop working making it crash after starting it and also its button in the settings menu doesn't show the second gray line. It is like that app is not being initialized.
I have tested this on my Lumia 925 and a couple of other Lumia 520s. The 925 is running the latest Windows Phone 8.1 Update DP and the lumia 520 are running official Windows Phone 8.1 (Not the update), Also all phones are on Cyan release of the firmware.
I am still testing this issue but i believe it is caused by the 'Ad mediator' control released by Microsoft because The Chive app is a universal app like mine and it is also displaying ads, however i dont know what control they are using.
Please help me with issue. Any information you might have could be very helpful. Also i am willing to share parts of the code to help solve this.
The link to my app in the US store is:
http://www.windowsphone.com/s?appid=a0b4586e-8893-488d-9dac-77846980d1ec
Thank you all in advance.
***UPDATE***
I have removed the ad mediator from my app and replaced it with the Microsoft Ad control and the Ad Duplex ad control but the same problem still happened. Also i installed the updated version on a clean Windows Phone Device (Windows Phone 8.1 Update with only
stock settings and programs) and the same bug happened. I feel that this is more of an OS bug.
It is a shame that no Microsoft Employee replied to this thread to maybe clarify what is going on and what we (the developers) can do if we face such issue.
BTW while searching the internet i found other cases for this bug, it happened with The Chive app and also an app called GOLOTTO that was pulled from the store because of this bug.
Please, any information no matter how little it is might actually help solving this weird bug.
Thank you all.

Hi Franklin, Thank you for trying to help me, really appreciate it.
When the app was in private beta, it never caused this issue, however when i made the app public something happened and started causing this issue on all the devices i have. Please note that the final BETA package was exactly the same as the published one
with no changes.
Now the trial you did (thank you for that) is the same i have done after removing the ad mediator control and replacing it with the MS ad control and AdDuplex control (with behind code to switch between them). When i tried that package before releasing it,
it caused the problem only after i switched off and on the phone (with the app still installed).
BTW, for some reason my app is hidden in the store from the people who never downloaded my app although i can still find it in my phone and i never clicked on the hide from store option in the dev portal.
Thank you for your interest in my problem and hope to hear from you soon.
Rafael
Hi RafaelY,
Sorry for the delay, I've tried to upgrade the Windows phone device to the latest version, but still can't reproduce this issue.
If it's urgent, I would suggest you opening a ticket:
1.)    Visit the URL: http://aka.ms/storesupport with your developer account.
2.)    Towards the bottom of the page, there is a link that says “…contact us immediately.”
3.)    Click that link and then it will ask you to choose the support type. To reach the correct support team choose the following:
a. Problem Type: “Technical support for Windows Store and Windows Phone app development”
b. Category: “appropriate category"
c. Once you do that, there should be an option that lets you “Request a call”/ “Start Email”
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

I got my iPhone 4 in October, and the lock button just stopped working.

I have never dropped my phone, and I keep it in its case. The lock button won't press down anymore, and I haven't had my phone long. I was wondering if there is any way Apple could fix this before I drive to the store. Thank you.

Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

HT201412 Has any 1 had a problem with the iphone 4 where the home button completly stops working and voice recognition keeps coming on and calling any1 it likes?

Hi has any1 had a problen with i phone 4 where the home button wont work at all. Since this has happend my voice recognition keeps coming on and calling who it wants!!!

Hi has any1 had a problen with i phone 4 where the home button wont work at all. Since this has happend my voice recognition keeps coming on and calling who it wants!!!

My Apple iphone 5 is less than a year old, meaning it's still under the 12 month warranty. The touchscreen has stopped working and there are lines across my screen. Can I get it replaced for free by booking an appointment in store?

The rest of my phone is still perfectly operational. I can sync it to my Mac, I can still see my phone screen, meaning I can still see texts and calls coming through, the power button works, I can see my apps and my background, and the circle button at the bottom still works. It's just the touchscreen that isn't working. I can't slide across to answer calls or slide across to turn the phone off. As my phone is still under the 12 month warranty, will they replace my phone in store by booking an appointment at the Genius bar?

I was taken through some diagnostics over the telephone with an Apple advisor, who asked me to restore the software, back my phone up, etc, which I have done. He couldn't rectify the problem so advised me to take it in. I am booked in this evening to see an Apple advisor in store. I don't know of anything that I have done for this to happen! It was in my pocket on holiday in Portugal and was ok one minute, I took it out of my pocket and the vertical lines were on my phone and the touchscreen had stopped working! I hope I can get it replaced.

My ipod is out of warranty and the lock button just stopped working. what can they do for me?

It's a 4th gen iPod touch and I need to know what apple will do for me

Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My sister's iPod Touch 4G has blacked out and the Apple with the slice is dissapearing and re-appearing. The Lock button doesn't work and it won't cut on at all so iTunes isn't connecting to it. What do I do?

Try:
- iOS: Not responding or does not turn on
When it says place in recovery mode use one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TA38625 how do you fix the device if the sleep/wake and the home button doesn't work and you are stuck at one page?

i need my phone to start working again normally but i cant seem to find out how to fix it.

I fail to see how oyu can even use your phone if both buttons are not working. You would never be able to minimise one app and elect to use another. I think it is time you got your phone fixed or replaced

How to unlock an iphone 3gs when it's sim locked and the lock button doesn't work???

I bought this iphone 3gs off an app. I just want to use it as an ipod. it is sim locked (with two attempts left) and the lock button doesn't work at all. What can I do? I just want to use it as an ipod.
I have also tried everything. I took the sim card out and put it back in again. And I have also left it out. And I have tried connecting it to itunes but I need to unlock. (some of these were suggested by the seller)
Please help me.
im

My guess - and this is completely a guess - is that the SIM in that phone has a PIN that was added to it by the previous owner. Whomever you bought it from didn't bother to check for this (or didn't care) before they got it from the previous owner.
You need to get a new AT&T SIM for that phone - you could even borrow one from a friend if they have one that will fit the phone. You would only need the SIM to activate it.
There is no way to activate an iPhone without a SIM in it, even if you don't plan to use it as anything other than an iPod.
~Lyssa

The lock button doesn't work

I bought my iphone 5 for just a few months. But the lock button doesn't work these days.

Place the iPod in recovery mode using this program:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Then restore to factory settings/new iPod. If still problem you have a hardware problem.

HT204266 Why did my lock button suddenly stop working?

I just recently bought the Iphone 5. Its only been a couple of months and my lock button suddenly stopped working. My Iphone 5 isnt the only one that has done this, I know many other people whose phones have done the same thing. Does anyone know why they are doing this?

Hey destinyw12,
I'd take a look at the iPhone hardware troubleshooting article to see if you can resolve the issue with your Sleep/Wake button:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Specifically, you'll want to look into the section titled "Buttons and Switches" which will be applicable to your situation.
Take care,
David

I have virgin mobile iphone that i found,the power button doesn't work and the phone is now saying disalbed what can i do to fix it

I have a virgin moble iphone that i found, the power button doesn't work and the phone is saying disabled,what can i do to fix it?

Probably nothing, the phone has a high likelihood of being stolen and if you try to Restore it you will run into Activation Lock. Turn it in to the local authorities.

My iphone lock button does not work and it randomly shut off. i need help!

the lock button has not been working.. i was using my phone, put it down for like 30 seconds and wont turn back on!

Are you using a case to protect the iPhone? If you are try taking it off and seeing if the button works normally then.
If you don't have a case on the iPhone, try restarting or restoring the iPhone.
If that doesn't take care of it, the iPhone will need service.

My iPone 5 has broken the lock button has stopped working and there are many other software problems, I was wondering would I go about in getting this repaired by apple?

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