My isight camera has green speckles

My isight camera has green speckles/dots in it when i open it with Photo Booth.  I have tried a smc reset and pram reset, i was hoping it was just a visual bug, but it actually has the green dots/speckles in the photos I take with the isight camera.

Contacted apple care, booked into Genius Bar at my local apple store
Genius at local store: ran some apple diagnostics called MRI
macbook would not post video in MRI
booked in my macbook pro for replacement screen (clamshell) where the camera also resides
wait 5 days, return to store to collect macbook.
Open macbook instore, boot into osx, open photo booth and green speckles are still there.  Apple employee says that its not a screen problem (obviously) and that it could be the GPU and advised me to leave macbook in store for a genius to have another look at it.  I told the apple employee that the GPU is not a replaceable part and I was told that it was up to a genius to decide.
required macbook to complete assignment, so will book it back in afterwards

Similar Messages

  • HT2090 hello, my eyesight issue happens occasionally, from time to time i run multiple apps that use the isight camera. when i close each app the isight camera's green light is still active. When that happens the only way to stop the isight camera is to r

    hello, my eyesight issue happens occasionally, from time to time i run multiple apps that use the isight camera. when i close each app the isight camera's green light is still active. When that happens the only way to stop the isight camera is to reboot.
    Is there a way to use activity monitor to identify and kill the process controlling the isight? My apologies in advance if this sounds windows (task manager) like.
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    tqtclipper wrote:
    hello, my eyesight issue happens occasionally, from time to time i run multiple apps that use the isight camera...
    http://support.apple.
    com/kb/HT2411: Your camera can be used by only one application at a time.
    (Over time, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your Mac's built-in camera, the same info and troubleshooting applies.)
    tqtclipper wrote:
    ... Is there a way to use activity monitor to identify and kill the process controlling the isight? ...
    http://support.apple.
    com/kb/PH5147:  You can quit any process you can see in those listed in the window that opens when you use Activity Mornitor's 
         Window >
    Activity Monitor
    menu command.
    Message was edited by: EZ Jim
    Mac OSX 10.8.3

  • After upgrading to Lion, my Macbook Air's built in iSight camera has disappeared.  I'm not sure how to get it recognized again.

    After upgrading to Lion, my Macbook Air's built in iSight camera has disappeared.  I'm not sure how to get it recognized again.  Help -Sami

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  • MY COMPUTER (ISIGHT) CAMERA HAS STOPPED WORKING.... HOW DO I TURN IT BACK ON?

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  • My isight camera is green

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    Welcome to Apple Discussions, JacquelynMurray
    The green screen problem is not uncommon, but neither is it universal.
    Here are the solutions that help most users who encounter green-screen problems with their iNtel Macs. None are complicated, but the only way to find which one will work for you is to try them one-by-one until you find the one that fixes your MacBook.
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    (3) If resetting or the other suggestions do correct your problem, try the following:
    • Backup your Home Folder, or at very least, your important files.
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    • Then download and apply the Mac OS X 10.4.10 Combo Update v1.1 (iNtel).
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    Users have reported fixes to a variety of audio, video, connectivity, and software conflicts and unreliability issues after properly applying Combo Updates.
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    (5) If none of these suggestions help, contact Apple or your Apple-Authorized Service Provider for a professional check.
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  • My new iphone-5 isight camera has 2 or 3 red hot pixels. Is that a normal?

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    Built-in iSight cameras
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    See if the issue is application-specific.
    Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
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    Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
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    Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
    Reset SMC or PMU
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    source: http://support.apple.com/kb/ht2090

  • Isight camer gives green screen in photo booth, black in ichat.

    imac g5 insight   Mac OS X (10.4.6)  

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  • Iphone 3G camera has green and purple stripes

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    Ever since I have gotten Mac OS X Lion on my MacBook Pro, MacBook, and same occurance with a friends MacBook Pro (all running iSight Cameras not the new FaceTime Cameras that are built into Mac's now) The quality of the iSight camera has decressed significantly in Photobooth, FaceTime, iChat video calls, and etc. What is the reason behind this?

    I'm having the same issue. I switched from Snow Leopard to Lion last week and noticed a decrease in quality of photos that the iSight takes. It is really noticable! Why would they bog down the resolution on the webcam? It makes no sense to me. I wanted to be sure it wasn't just my imagination and went to Photo Booth, took a new photo and compared it directly to one taken on Snow Leopard, and the new one looked horrible! I hope they will fix this soon!

  • Isight camera turns on itself

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    Thanks for the kind words, crampy!
    crampy wrote: ... are there ways to do hardware tests?
    Yes.
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    AHT can find some problems.  However, in my experience, it often reports that all is well, even when the Mac is not working.  Therefore, if AHT finds no problem, don't automatically conclude that all of your hardware is working. 
    Apple Authorized Service Providers have access to proprietary technical data, special tools, and much more robust testing equipment and software than AHT provides.  Based on the description OP gave of his trouble, I think it almost impossibly unlikely that AHT would find anything that would help.  That is why I did not include AHT info in my reply to OP.
    Message was edited by: EZ Jim
    Mac OSX 10.7.4

  • External iSight camera video delay in 10.5.2

    Since upgrading from Tiger to Leopard, external iSight camera has a short video delay which renders it unusable for video conferencing in iChat AV. Has any one noticed this? The cam has the latest firmware so that is not the problem. The delay is very obvious in Photo Booth as well. The delay is also apparent on my Macbook Pro 17 with built in iSight. Is this normal?

    Welcome to Apple Discussions, bzamp1
    I do not experience the delay you describe, but I do not have any known solutions to offer. Because the problem is the same on all of your Macs including your MacBook Pro, you can rule out processor speed as the sole problem.
    Some iNtel Mac users report poor AV sync in Photo Booth even though they are running no other applications and have plenty of free space on their hard drives. However, you experience the problem with other apps, too. The fact that your problem occurs with multiple software applications remove candidate issues like bad applications software, low internet connection speeds, or improper network configuration.
    If you updated to 10.5.2 via your Mac's Software Update... feature, try the following:
    • Backup your Home Folder, or at very least, your important files.
    • Repair permissions. (Click here if you need help.)
    • Then download and apply the Mac OS X 10.5.2 Combo Update.
    • Finish with another Permissions Repair, and then check your iSight again.
    Users have reported fixes to a variety of audio, video, connectivity, and software conflicts and unreliability issues after properly applying Combo Updates.
    EZ Jim
    PowerBook 1.67 GHz w/Mac OS X (10.4.11) G5 DP 1.8 w/Mac OS X (10.5.2)  External iSight

  • ISight camera image is grayed out

    As of a couple weeks ago, the image from my MacBook Pro built-in iSight camera has been grayed out. The image can be seen, but barely - it's in monochrome with minimal contrast. It happens in multiple applications - have tested with Skype and Photo Booth. I followed the iSight troubleshooting steps, including resetting the SMC. Any assistance with further troubleshooting/fixing would be appreciated.

    tommca wrote:
    Yes EZ, per my first message I followed the iSight troubleshooting steps, including resetting the SMC. That didn't help. His recommendation of starting in safe mode, then restarting did help the first time, but the problem has recurred. I tried that fix again today, but it had no effect - the iSight image is barely visible, mostly grayed out.
    If your problem is EXACTLY the same with EVERY Apple app you test in EVERY user account, I can suggest two options for your consideration:
    (1) Contact your Apple Authorized Service Provider for service.
    (2) Backup you data and reinstall your Mac's software to see if that corrects it.
    EZ Jim
    Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.3)  MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.3)
    LED Cinema Display  G4 PowerBook  1.67GHz (10.4.11)  iBookSE 366MHz (10.3.9)  External iSight

  • Computer cannot see iSight camera

    My iSight camera has suddenly stopped communicating with my computer. There is nothing wrong with the camera itself as I have tested that on my iBook and it works fine through the same internet connection.
    When attached to my Power Mac however, there are no symbols in iChat. I can chat via written text but that is all. When I go to the iChat preferences box it tells me that there is no camera connected.
    I have tried switching firewire cable ports but no no affect. This is obviousely a software problem but I do not know where to start to fix it.
    Can anyone point me in the right direction?
    Power Mac G4 550   Mac OS X (10.3.9)  

     Sometimes the fix is as simple as restarting your Mac with the iSight connected. Repairing your Mac's disk permissions might also correct the problem. If not, try the following in any order that makes sense for your system.
    You have tried some of the tests suggested in How to test your iSight to ensure it is functional. Try the others you think might help you track down the problem causing your symptom. If your Mac's System Profiler does not recognize your iSight as a Firewire Hardware item, pay particular attention to the Firewire related suggestions.
    If your ONLY iSight problem is when using iChat AV, you can quit iChat AV and then delete the com.apple.ichat.plist file (iChat Preferences) from your Users / (your home account) / Library / Preferences folder. Restart iChat afterwards to rebuild the .plist. After the restart, you will need to reset your iChat preferences to reflect your choices. Then check to see if iChat recognizes your iSight.
    You may find useful corrective action suggestions in Using iSight with iChat AV or How to get iChat AV working again. If you can remember when the problem started, you can eliminate trying all the trouble shooting possibilities that are not relevant.
    Applying the 10.3.9 Combo Updater as suggested in How I Update My Mac OS X may resolve your problem. The only way to know whether the Combo Updater will help is to try it. Applying it cannot harm anything.
    Let us know what gets it working for you.
    Jim

  • ISight Camera not working and green light won't cut off

    Ok, so I used to use macs all the time (exclusively) then I left for a few years, and now that I am back I have had a great experience so far except for this oddity...
    I have no idea why but all of the sudden my little green light beside my built-in isight camera won't go away, I am not even trying to use it in any application. When I do, however, try to use it in photobooth for example it yields nothing but blackness. So, to troubleshoot I figured I'd try two things:
    Re-installing Mac OS X from scratch using the CDs that came with it (no big loss, I wanted to customize the installation anyways)
    Reset the SMC (I am used to resetting PRAM and stuff like that, so it's been a while for me)
    Both of those have yielded no change.
    I would have searched the forums for answers but apparently that feature has been turned off temporarily to help "improve support", or something I read rather quickly earlier lol
    So I call upon you, Mac Geniuses, to please come to my aid...surely there is something else I can do to fix the isight on my macbook. I just got it, granted I got it refurbished from Apple, I expected nothing less than top notch from Apple as they have always delivered before.
    Thanks in advance for any help!!
    -Joshua

    Ok, my mistake...When I went to reset the SMC I noticed when I upgraded the memory the retention bar that holds things *around the battery, I guess* into place wasn't in there the way it should be, the metal tab wasn't in it's little slot, so I fixed that error, then went on with the procedure and then no more problem
    I'm an idiot, Apple rules, I'll be the first to admit it LOL
    Have a great day!

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