My iSight is not working on my Macbook Pro. What are the possible problems and solutions?
My iSight is not working on my Macbook Pro. What are the possible problems and solutions?
Hello Douglas,
Thank you for the details of the issue you are experiencing with the built-in iSight camera on your MacBook Pro. I recommend the following steps for this issue:
Important: Follow these instructions in order. Test the camera between steps to see if the issue is resolved.
Built-in iSight cameras
These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.
See if the issue is application-specific.
Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
See if the issue is user-specific.
Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
Find out if the computer recognizes the iSight
Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
Reset SMC or PMU
Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)
If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.
You can find the full article here:
How to Troubleshoot iSight
http://support.apple.com/kb/ht2090
Thank you for using Apple Support Communities.
Best,
Sheila M.
Similar Messages
-
I need to transfer the settings (mail, safari, etc.) from my Macbook to a new Macbook pro. what are the steps I need to follow?
Time Machine will sort that out, you got an external HD ?
-
Water on MacBook Pro-What's the likely problem?
A bottle of water was spilled on the keyboard and the MB Pro will not boot. What's the likely problem? How can I get it diagnosed? It's 2 years old? Any warranty coverage? I have it sitting in box of rice to absorb the moisture. It's been 2 days now and it is still dead so that does not seem to be a good indication that it can be revived without help.
Some homeowners/rental insurance may cover repairs. Ask if yours has it and if there is any risk of raised rates or being cancelled if claiming the repairs before taking to repairs that you can't afford. Liquids and foods don't mix with electronics. Try to keep it away from any electronics in the future.
-
Headphone jack not working on new Macbook Pro what is causing this?
My 17 inch Macbook Pro is less than two weeks old. The headphone jack does not recognize the headphones about half the time. This occurs with several pairs of headphones and yes, they are ther right size. This is really frustrating on a brand new 3500 dollar machine. What is causing this? It almost seems as if the headphones cannot make contact due to the fact that the connection is too far recessed. I don't live near an Apple store so dealing with this is going to be a P.I.T.A. Anyone have any ideas on how I might fix this issue? Thanks!
Hi, and thanks for your reply. I didn't have a red light emitting from the jack. I had already checked in the sound preferences to make sure the settings were correct. The headphones were not being recognized. This was not working with several differing sets of headphones. I made a phone appt. with Applecare. The laptop PRAM was reset and it works. There is still a bit of a delay when I plug in the headphones before they are recognized and I do feel the port is just a bit "off" as the no headphones plug all the way in. They seem to just sit almost flush but, not quite. However, resetting it resolved the issue to a satifactory level. Applecare said the issue was that not enough power was getting to that function on my laptop. They gave me the case number and I can use it if I have any further problem when I take the laptop in with me to any Apple service center. I was quite satisfied with how this was handled by Apple and if I have anymore issues will follow up.
I love this laptop but, even though this is working now I do feel that port is somewhat recessed a bit much.
I also want to add that this is my first Mac and despite having had this issue I was extremely impressed with the Applecare call that I got to help resolve this. One of the reasons I went with a Mac was the reputation for service Apple has. I was fed up with Sony to the hilt. I was glad I went with this Mac despite the headphone issue because had I still been with Sony, I'd have been give a major run around to deal with this issue. So far, Apple has tried everything possible to help me with this and assured me should I have any further issue they will immediately resolve it or give me a new machine. WAY better than dealing with Sony! I do not regret going with this MAC headphone issue or not! -
I have the 13" Late 2011 Macbook Pro, What are the best Battery Life saver/increaser Techniques?
Specs-
2.4 Ghz Intel Core i5
4GB 1333 MHz DDR3
intel HD 3000 384 MB
How can I prevent My battery from degrading or atleast make the degrading slower
Can Ya tell me the steps or things to do?
I use my Mac a lot, like 6-15 hours everyday.
Someone told me I should keep it plugged with decharging it fully once a week.
is it true?
Can anything else be done?You can use it on battery almost full time. It will slowly discharge to about 95% on AC, but then recharge after dropping below 95%. This is to save the use of the recharge circuits.
You should use it on battery only down to 40% at least once per month. Running it to dead will shorten battery life, not help.
The battery is rated to 1000 cycles. Two recharges from 50% to full is 1 cycle, 3 recharges from 33% to 100% is 1 cycle, etc ...
If you plan to store it unused for 3 months, discharge the batery to 50%, then remove from the MBP to preent the battery going down to 0. -
Facebook and Hotmail will not work on my Macbook pro
Facebook and Hotmail will not work on my Macbook pro. I have tried safari and firefox. I have unloaded and reloaded an old version of firefox and still no luck. When go to ebay it opens but looks very weird. I am using Mac OS X Version 10.6.6 with a 2.4 GHz Intel Core 2 Duo. I am so frustrated, I have tried everything I can think of and still no luck.
Good of you to offer the detail you did (a lot of people don't bother) but it still is not quite enough. Texting that it "looks very weird" just leaves me blank. Most basic remedy for browser issues is to use Safari to google "adobe flash" and download a fresh file & install. Can't think of anything else given what you've posted....
-
my built-in isight camera will still not work on my macbook pro after completing smc reset. The green light comes on but no video.
Any Suggestions?Restart the computer.
-
Why youtube dose not work on my macbook pro 10.6.6?
why youtube dose not work on my macbook pro 10.6.6 ?
Double check you have the latest version of Adobe Flash.
-
My Apple TV is not working with my Macbook pro 13 inch mountain lion after Apple TV upgrade?
My Apple TV is not working with my Macbook pro 13 inch mountain lion OS X 10.8.2 after Apple TV upgrade?
I am getting an error message as soon as I try to connect my Apple TV
An error occurred (-6722) while connecting to the AirPlay device “Apple TV”
it was working fine however after the upgrde it is giving me the above error messagesame here macbok air 2012 appletv 3 bugs the **** out of me
it just stops randomly after a "while" -
I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install -
My left arrow does not work on my macbook pro(model A1226).
I have reset nvram, performed a safe boot, pulled the cache to desktop, replaced .globalpreference.plist, & tested all other keys with "keyboard viewer" (all other keys work except for the arrow).
In addition, I have gone thru all the recommended checks with universal access and have booted from snow leopard dvd and the left arrow still does not work.
I have tried using the left arrow key in all of applications I use such as: excel, ms word, address book, calendar, iphoto, terminal, & highlighting an icon and using the arrows to move to another selected icon.
Here is the kicker! In addition, I purchased a logitech solar bluetooth keyboard and the arrows work fine with my ipad but do not work when paired with the macbook pro. All other keys work fine on the macbook pro using the bluetooth keyboard.
I believe this says that the problem is not in my macbook pro keyboard. So where can it be?
Can anyone think of any other rabbit holes I can search?
thanks and regards
vats3I would also like to add that I've reverted the two cd drive and hard drive mods I did and the laptop is back to factory hardware and there is 0 corrosion or mold visible.
-
My appstore app is not working on my macbook pro?
my appstore app is not working on my macbook pro? It simply shows a piece of paper with a pencil, ruler and paint brush.
Hi...
Delete the app and all the associated files using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Then re download the app. You won't be charged again.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.
If you continue to have problems with the app you can report it to Apple here > Apple - Support - Mac App Store - Contact Support
And go to the app at the App Store. You should see a link to the app developer's site for support. -
Icloud is not working on my macbook pro
icloud is not working on my macbook pro and works on both my ipad and my iphone. Not sure why this is, any help would be greatly appreciated. Thanks for your time.
Yes it has been turned on in system preferences. I've even signed out & signed back in to trouble shoot & the problem still exists. The problem is — while browsing in Safari, I'll hit the iCloud tab on my MacBook Pro & it will be blank, showing nothing opened on the other devices. Then I'll check the other device sitting next to me & they have web pages opened & their iCloud works. Not sure what is wrong, prob need to call Apple...
-
Certain keys not working on my Macbook Pro
recently the return, right shift and backslash-question mark key do not work on my macbook pro. I don't believe there was any damage from spills or other physical reasons. I took off the key cover and cleaned it with air but it didn't help. Does anyone know if there is a solution to fix this or is just something I will have to take in for repair.
Hi, Try reading this and see if it helps you out:
http://support.apple.com/kb/TS1381 -
LR 5 not working on new Macbook Pro.
LR 5 not working on new Macbook Pro. Have tried 2 CC downloads, 5.6 licensed download and 5.5 licensed download, all result in the same thing. It comes up with basic screen but no panels and gives an error occurred when changing modules. Nothing I've tried seems to help. It also has says "get started with lightroom mobile at top left although it says it is Lr 5.6. Anybody else having problems? Calls to adobe result in no help and have to wait till Monday for some technical support. Surely this should run on a NEW laptop with no other software installed!!!
Install logs were fine. Application installed but wouldn't run properly. Finally got Adobe support and it turns out to be a file permissions error. Had to add both applications and myself as accessors of Lightroom folder under path ~/Library/Adobe/ and set permissions to read & write (was read only for everything but system) and apply to all enclosed folders. Runs fine now. Including this here in case anyone else runs across this issue.
Maybe you are looking for
-
IBase Determination in support desk message
Hi Friends, Support desk determination for satellite system SAP BI. I have done all the configuration for Solman & BI for Service Desk determination. But still not getting Sold to party, Reported By ,IBase & Component. Kindly suggest. Many thanks in
-
how do I show a slide projector display from my macbook pro
-
Ok i have attatched note in ** AND CAPITALS for errors as i dont know how to cut and paste from DOS i will have to do this in a few goes! I do appreciate the help on this as its all new to me Paul public class week9 public static void main (String ar
-
Hi, I am using auto-sizing pop-ups on an image mapped topic. When you click the image in the compiled Help, the pop-ups open in the upper left-hand corner of the topic instead of over the image in a place relative to the map as it did when the Help w
-
HT204266 i need to return an app i just purchased, how do i do that?
i need to return an app i just purchased, how do i do that?