My IT guy is anti-apple and I need help

I have switched to an iPhone 5 and can not get my main inbox from the exchange server to connect.
The weird thing is I can get all of the sub inbox folders. Only my main inbox will not work.Also I can hook up as anyone else's in the company and get their inbox.
My IT guy tells me my exchange account is set up the same as anyone else's but obviously that's not the truth.
I would go back to my iPhone 4S (which was working fine) but I wiped it and have tried to reconnect it, but get the same problem.
I am leaving for a multi-day trip out of town this week and desperately need my phone to work correctly.
Any help or ideas would be appreciated as this is obviously beyond my IT guy's abilities and he blames everything on Apple.

Thanks KiltedTim.
We had dicussed this but given that I would lose all my saved email and 100's of contacts I was hoping to avoid the nuclear option.
The strange thing is it was working fine on the 4s I had and the problem only occurred when I switched over to the iPhone 5 right after
the scotch is no problem if someone can help solve my dilemna. I an beyond desperate to solve this.

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