My itouch 5g won't charge or even turn on... Help please

I have a 5th gen itouch. And it's been working perfectly fine until this morning. The battery died last night so I plugged it in to charge and nothing happened. I simply thought I just broke my cable so I plugged it into several others that belonged to friends an none of them would charge it. I went out and bought a new cable as still nothing. The only things that shows up is the black screen and battery symbols telling you to connect to charger. I've read everything about what you should check. I've checked the contacts and everything appears fine. The cable is new and I've tried connecting it to different sources. Should I just bring it in to an apple store? Or is there any other way I can get it to turn on?

- See:      
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source. Not clear you did this
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar                          

Similar Messages

  • I dropped my phone into the bath last night and it was working perfectly fine the hole day, I went to put it on charge and now it won't charge or even turn on what do I do

    I dropped my phone into the bath last night and it was working perfectly fine the hole day, I went to put it on charge and now it won't charge or even turn on what do I do

    You can try drying it out internally by wrapping the unit in a paper towel and putting it in a bag with a dessicant safe for electronics such as silica gel pellets, or failing that in a bag of dry, uncooked rice, for a few days. It's very probable that it's been permanently damaged, but it's possible that if you dry it out, it may then work. If after a few days in the bag it still has problems, then you'll need to pay to get it exchanged (by Apple) or repaired (by a third-party repair service) or buy a new iPhone.
    Good luck.

  • New computer, up to date itunes installed but now my 1st gen shuffle won't charge, it is seen by itunes have loaded music into the ipod but just won't charge when connected to itunes HELP PLease

    new computer updated itunes installed but my first gen ipod shuffle won't recharge. USB's both work OK, itunes sees the ipod, device connectivty OK but device sync diagnostics says no! no idea why it doesn't work previously worked with laptop and older itunes version --help appreciated thx

    anyone?

  • Hi All  i have a ipod shuffle and it won't charge have tried everything  any help PLEASE  thank you

    Have plugged ipod shuffle in computer  but it says that no ipod is reconized   why i don't know
    when i plug it in itune should come up but doesn't
    any help please
    ps i'm a women  as easy as poss lo
    thank you

    Karen,
    Sorry to here, i have my 4th Shuffle in a year time so best in that situation is to go to serveice and let them send you a new one. I must say that's the best part of the IPOD, the service
    Good luck
    Pedro

  • Hi, my iphone 4s shuts down randomly, Apple told me the phone is fine, I did a 2nd restore, deactivated iCloud, and no the frequency of shutting down is even more, any help please ?

    Hi, my iphone 4s ios 6.0.1 shuts down randomly, Apple told me the phone & battery are fine as it holds a charge, I did a 2nd restore, deactivated iCloud, and now the frequency of shutting down is even more, any help please ?

    It's almost impossible to say whether it's the battery or something else.  If you're running 6.0.1 and you've done a restore and set it up as new, there are no other software updates to try.
    If there's no Apple Store near you, contact Apple Care. If  you can't wait for a replacement phone, you may be able to get an express replacement (they ship you the replacement before you ship them yours, but they will put a hold on your credit card until yours is in their hands).
    http://www.apple.com/support/contact/

  • HT1476 MY ITOUCH 4G WON'T CHARGE WHEN CONNECTED?

    My i-touch4g won't charge when coneected to computers, despite using several Apple cords

    Try here:
    iPod touch: Hardware troubleshooting

  • Sons ipod touch wont charge or even turn on it just shows the battery widget in the red not charging or doing anything?

    my sons ipod touch is not working at all? plug in to charge doesnt hold charge but shows it is charging? wont even turn on when plugged in? its dead? ask if he dropped in water but he says no he didnt? he says he hasnt used in 2 months then tried to charge it but it didnt do anything?

    Hi,
    See if this Support Article offers anything for your issue
    http://support.apple.com/kb/HT1808

  • My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.

  • Zen Micro battery won't charge, can't turn on MP3 pla

    Hey guys,
    I;ve bought a Creative Zen Micro 5GB, 3 weeks ago and it was working GREAT...until now. I was using it one night until the battery completely drained off and the Zen Micro turned off by itself. The icon "LOW BATTERY" flashed for a few seconds and the unit basically shuts down.
    I tried to plug-in the USB 2.0 cable provided by Creative into a PC USB 2.0 port
    . the MP3 player wouldn't start up. The blue light glowed, followed up by the intro 'Creative' screen and then it died off. That happens everytime i plugged the unit into a USB port.
    2. On the upper right screen on the unit, it showed that power is supplied by the USB port (battery + electric symbol flashing), but the battery wouldn't charge up and I can't turn it on either
    My questions are:
    a) Since the battery is dead flat, wont the unit still run/function normally if its plugged to a PC USB2.0 port?
    b) Why does my Zen Micro die off a few seconds after it's been plugged on to USB?
    c) Can't the PC USB power supply charge up my MP3 player battlery?
    Please help,
    Cheers.
    JJ

    I'm having the same problem, but in my case i didn't run out of battery, i used it last friday and it showed it had one bar left of battery, this morning (monday) i wanted to use it and it wouldnt turn on. I came to my office where i have my usb cable and plugged it in. and it shows like its chargin but it wont charge and wont turn on.
    I will try woith the AC adaptor when i get home. But it looks weird... anybody else had/has the same problem and fixed it's?
    I need help, this is the second Zen micro i have, the first one came defecti've so i returned it.

  • Iphone 5 wont charge or turn on help please

    my iphone 5 wont charge I tried everything to turn it back on. It was working one minute but then I went to go use it and it wouldn't turn on, 10 hours later and it STILL won't turn on. It was fully charged, but I charged it some more just in case - didn't work. Then, I plugged it into my computer while holding the home button down in order to update/restore it. It updated but never restored, and after that it STILLLLL won't turn on. I then tried holding the home and lock button down together for a few minutes in order to restart it, yet it still won't turn on. It is getting extremely frustrating at this point. I googled any other solutions to this problem, but all of the solutions I've basically already tried, and ended up never working.
    Help, please?!

    Hi there,
    I would recommend taking a look at some of the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Girff W.

  • My Macbook won't turn on (HELP please)

    I got a new MacBook Pro recently, and through idiocy and excitement, I forgot to properly shut down my old MacBook whilst using my new macbook pro. I have had the new laptop for about two weeks, and I'd left the previous one on sleep.
    I figured the battery had just died, so I left it on charge for a few hours, hoping it would charge enough to turn on.
    however I tried to turn it on about two hours later, and it still wouldn't turn on. the battery light has been steadily green. I checked the battery bit on the bottom of the laptop and the apple support bit says that if it flashes one light green for five seconds that it means the battery hasn't charged enough yet. but the charger light hasn't been amber.
    what do I do? I really hope I haven't broken my laptop.

    Have you tried holding your power button down for at least 10 seconds and letting go?

  • HT4623 phone shows plug with arrow pointing to itunes.  won't go past or turn off - help

    Phone shows plug with arrow pointing to itunes app.  won't go past or turn off -help

    That means you must sync it with a computer running the latest version of iTunes.

  • I pre-orderd the Marshall mathers lp2 and it won't download the digital booklet. Help please

    I pre-orderd the Marshall mathers lp2 and it won't download the digital booklet. Help please

    Hi Hazaremi000,
    If you are having issues with a pre-order, you may find the following article helpful:
    iTunes Store: About Pre-orders
    http://support.apple.com/kb/ht5714
    Regards,
    - Brenden

  • My macbook pro won't recognise HP C4480 scanner. Help please.

    My new macbook pro won't accept my scanner. I have a C4480 photosmart printer and it will print from my macbook but when i try to scan, it says unknown error. I have installed from HP CD and from HP website but makes no difference. Help please. Thank you.

    I also have this problem. My MacBook alays has trouble recognizing HP printers and scanners and I allways have to restart programs and reboot the laptop in order to scan with HP scanners.
    However with the C4480 it just does not work it doesn't seem to matter how many times I reboot.
    HP Products suck on the Mac. And tech support doesn't seem to have any answers.

  • My iPad is dead, won't charge, won't even turn on. Please HELP?

    My iPad was at 73% when I took a walk earlier it was hooked up to the charger, the screen was off, and nothing could've happened to it. Once I came back home my iPad was completely dead and wouldn't turn back on. I've tried the 2 button method and it hasn't worked. Nothing has worked, it's still not turning on and it's been doing this for 3 hours now. I've had my iPad since I was 13, I'm 16 now and really don't need it having to be comepletely reset. Too many memories to lose. Please, somebody help me?

    Hi, summer.
    Thank you for visiting Apple Support Communities.  
    I understand that your iPad will not power on.  Here is a troubleshooting article that I would recommend going through for this issue.  
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
    Keep in mind that the step referencing Forced Recovery will wipe your data, so verify if you have a backup via the second article below.  
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
    Cheers, 
    Jason H.  

Maybe you are looking for

  • Satellite L650-0E8 - Blue screen so reinstall Windows?

    Hey, I have a Satellite L650-0E8 running Windows 7 Home Premium that came preinstalled. The occaisional BSOD has turned up that I have read elsewhere as less of a probloem in Windows 7 as it is easier to trigger. With that information I disregarded a

  • Upgrading iTunes...

    I had just opened iTunes when the message came up to upgrade it, so I did. Then, the next day (today), I tried to open it, when I got "iTunes cannot run because some of its required files are missing. Please reinstall iTunes." So I went to Add/Remove

  • Lr4 / Canon 5D II / Tethered Capture / Images damaged in transfer

    I am shooting in tethered mode in Lightroom 4. approximately every 40 images the RAW (CR2) file gets damaged for some reason. Image on the card remains in normal conditions. Would be great to figure out what the issues is. System: Windows 7 (x64), LR

  • Acrobat Pro asks for serial number after update while being part of CS4 package

    Hello, frustrating: I installed CS4 on a new Mac as the old one wasn't fast enough anymore. I deactivated the package (Master collection) on the old one, and activated it on the new one. Everything works fine. Then there was Adobe updater, updating A

  • ITunes 9 won't let me update iTunes

    My teenage (not very tech savvy) wants to update her iTunes (which is ver 9).  When I go to "update", I get a dialog box that it is searching for updates to all the (apple) software on the machine. iTunes wasn't listed.  We updated everything in that