My iTouch is telling me it cannot get mail. Server is wrong etc.

How do I fix this? Pandora, internet etc...nothing!

It sound like your real problem is that yuo can't connect to the internet.
- I you go to Setting>wifi what is shown? What IP addes was assigned to the iPod?
- Power off and then back on your router.
- Got to Setting>General>Reset and select reset network settings.
- Try these:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections
If it is only a mail problem come back with more specifics.

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Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

Our company have just upgraded to iOS 6 and the majority of the users are now receiving the following error 'Cannot Get Mail – Server error. Contact your server administrator' when accessing ms exchange this never happened on iOS 5 can anyone help

Have you tried deleting the account and re-adding it on the phone?
What version of Exchange server are you running?

I can not use Safari because I get a server failure message. The same with email. Cannot get mail, server failure. How do I fix

I Cannot use Safari to access my bookmarks, I get a server failure message. The same is happening with my email. I get a message cannot get mail, server failure. How do I fix the problem?

It might be worth a shot to reset your router first. Unplug it from power for about 30 seconds and then plug it in again. Or try any other WiFi network and see what happens.

Cannot get mail server failed

Message keeps saying Cannot get mail, server failed.

i had to manually put in the correct email. I wanted to register a hotmail account but since it was giving me that response, I researched this issue. Finally, I found out some specifics and gave it a try. The post said to Go to Add email and Click Other. My email is a live account... I needed to type::
host name: outlook.com
SMTP (Outgoing mail server): stmp.live.com
Server port as 995
When I put all of that in, it worked. Hope that helps!

Cannot get mail, server unavailable error message n my Yahoo account only, but not on others

Although I have no problem getting hotmail and other yahoo account messages, my PRIMARY email account has been returning an error message "Cannot get mail, server unavailable". But my server is working just fine for everything else except my main yahoo account. Could anyone shed some light on this for me? Thank you all!!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Error messages, cannot get mail. server failed. password incorrect.

my iphone comes up with an error message that says "cannot get mail. the connection to the server failed", i always press ok. then the iphone says that my email "password incorrect" when I know it is not incorrect. i have typed the right one multiple times but i am not able to get mail for this certain email address. it is a windows live (hotmail) account. I have another gmail account that is working fine so far. i have tried all the trouble shoot tutorials on the apple website, nothing worked yet.... Please help!

i had to manually put in the correct email. I wanted to register a hotmail account but since it was giving me that response, I researched this issue. Finally, I found out some specifics and gave it a try. The post said to Go to Add email and Click Other. My email is a live account... I needed to type::
host name: outlook.com
SMTP (Outgoing mail server): stmp.live.com
Server port as 995
When I put all of that in, it worked. Hope that helps!

Ios7 now installed on my iphone 4S, emails show up but I cannot access them, message says cannot get mail - server failed. Why is this happening?

My message titles appear but I cannot access them since they are greyed out. Message in front says server failed. Messages accessable on regular computer, why the problem? Yesterday I installed ios7 on my iphone 4s..

I have this question too! I updated my Iphone iOS software last night and this morning, I cannot access my mail as it says that I cannot connect to the server. On both my Iphone and Macbook, when I open mail- it says that the server rejected my password for ICloud. I can also log in to ICloud online, so I know that it isn't my password- HOWEVER, when I try to access mail through the cloud online, it tells me that it is unable to obtain my mail. Is there an iCloud server problem currently? Is it a software problem? Please help with any suggestions! Thanks in advance.

Exchange synchronises all folders but Inbox error Cannot Get Mail Server Error!

Initially I lost the inbox of my IPad running IOS 5 with my iPhone 4GS continuing to sync with my Exchange Server 2007 however changing mail setting on my phone has now stopped that working as well and I now have lost access to remote mail altogether.
I can still send mails from my Ipad and Iphone though if I send to myself they do not appear in the inbox but do appear in the Sent items.
If I delete mails they appear in deleted items
I have upgraded my IPad 3 to IOS 6 which has not changed anything. I have also tried an IPad 2 and that does not like my mailbox either. Tonight I created a new user on the server and sent mail to that mailbox. I set the settings on the IPad and the Inbox and other folders worked with no issues.
This problem started 2 weeks ago and before that I have never had problems with IOS devices syncing mail from my Exchange 2007 server.
My wife has a IPad 2 that links to the same Exchange Server and she has experienced none of these problems.
Any pointers on this would be most appreciated.
Richard

OK, we fixed my boss' iPad issue. We are using Exchange 2010. Somehow, there was an issue with the device association in his Exchange account. We had to remove the device association from his Exchange account, delete the account from his iPad, then re-add the account.. He is now syncing again.
You may be able to remove the device association in OWA. Let us know if this works for you.
As to the cause of the issue, it is still unknown.

I have an iphone 4. Cannot get mail. Server failed. How can I resolve this?

I have an iphone 4. When I go to my mail, I get a pop up that says "cannot get mail, server failed" how can I resolve this?

I guess he/she open Notes in Gmail settings. This archives (one way sync) notes in gmail account under notes label that is invisible if you are using the standard gmail setup on your iPhone. You can see it on desktop browser, Safari or gmail app in iDevice. Am I wrong?
Sorry for bad English.

Cannot Get Mail Connection to Server Failed

Ok, I am not a very good with setting things up but I have the itouch 16GB, I have managed to set up my email and am receiving new ones but I can not connect when I am away from my home, everytime I try to connect I get the following message, *Cannot get mail,The connection to the server "pop3.live.com" failed.* Can anyone help as to what I have done wrong or what I need to do to make this work. Many thanks

Tina,
You need a good WiFi connection first. You can get a WiFi signal, tell your touch to connect to the network (which it does) and still not be able to do anything - like check e-mail.
I've noticed that a lot of free hotspots here in the States make you go through a web page to "log on" to their networks. Even if it is free, you still have to go through this system.
Next time this happens, open Safari and touch one of your bookmarked pages. Chances are the network log on screen will pop up. Do whatever it asks, and that network will release your log on to begin working.

On my hotmail email, a sign comes up saying *cannot get mail* the connection to the server failed

i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
cannot get mail the connection to the server failed, what do i do now as i am not receiving any emails and my junk box is missing ?

Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Iphone 5. cannot get mail. no internet connection available.

I have the iphone 5. My carrier is Sprint. I can get email only when connected to wi-fi. When no wi-fi is available I get a pop up message that says: cannot get mail. no internet connection available.
I am sure I am just missing a setting or something to correct this. Any ideas?
Thank you!

I experienced this problem firsthand with a Sprint iPhone 5 about a month ago, telling me it had no internet connection and could not check my email (which was Gmail, set up through the native Mail app, using default settings). I can confirm that restarting the phone (holding home + power buttons until restart) temporarily fixed the problem but it quickly returned. Toggling Airplane mode did nothing. The problem did return within the same day after a period of time. I have since switched back to AT&T.
Interstingly, my sister had the same issue with her brand new Sprint iPhone 5 this week. She called Sprint and the customer service representative confirmed that this is a problem that only affects Sprint iPhone 5 users who use Gmail. The rep told her that it affects Gmail both in the native Mail app and also in the Gmail app, but web use still works (I haven't confirmed this). The rep also said that Sprint is aware of the problem and working on a fix that would be delivered in the form of a "software update" but there was no clarification if that was an iOS update or a Sprint carrier update.
That's all the info I have now, but if you're a Sprint iPhone user and experiencing this problem, please do call Sprint and let us know what you find out.

Getting the "cannot get mail, password is incorrect" message with my AOL account only.

Getting the "cannot get mail, password is incorrect" message with my AOL account only. Could this have something to do with the iOS 7 update? When I log into my mail through safari it's fine, and I deleted it from my phone and went to go add it back but now I can't because it keeps telling me my password, which is correct, is incorrect. Has anyone else had this issue since iOS 7? How can I fix it?

I have had issues of "password incorrect" and mail not being sent, after doing the latest IOS 8 update to both my iPhone and iPad. I tired all the different suggestions I found (deleting and re-adding my AOL account, changing my password, etc) and nothing fixed it until now! While searching around for a solution, I happened upon a post from someone. I tried doing this to all three of my AOL email accounts (on both my iPhone and iPad) and now it works great! Here what that post said to do:
"1. Set up your AOL account(s) using the AOL option
2. Go into each AOL account(s) and under the "Outgoing Mail Server" section, press the SMTP entry
3. Set the "Primary Server" to "Off"
4. Press "Add Server" and provide the following information in the "Outgoing Mail Server" section
    a. Host Name - type in: smtp.aol.com
    b. User name - type in your user name WITHOUT the "@aol.com" - that was the problem/change!
    c. Password - type in your password
    d. Use SSL - On
    e. Authentication - Password
    f. Server Port - 587 (mine automatically set it to port 587)
After you enter in the above info, the Primary Server will still be set to OFF, but the new server you set will be set to ON, just doesn't show up in the Primary Server section. Be sure to do the above steps for each one of your AOL accounts (if you have multiples ones).
Apparently, in the main AOL Account Information section you need to use your user name and the "@aol.com", but you need to leave the "@aol.com" out of the SMTP. However, the Primary Server has that whole section grayed out so you need to ignore that one and create another one."
Good luck! Worked for me and now I am as happy as a Lamb!!

Cannot get maile connection to server failed

followed the instructions for icloud set up in apple support for ipad and iphone even deleted the account and then set the account up with the correct ID and password. I do use a different ID than my apple ID for my icloud account. I use my me.com email address. I can get into the cloud on my pc and I can send and recieve email when I log into my icloud account but this fails to work on my ipad and iphone. Attempts to seen or get email on these devices when on a wifi network end up with the message "cannot get mail connection to server failed"
lee

Hi HLSdoc,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
Issues sending or receiving mail on iPhone, iPad, or iPod touch
Best of luck,
Mario

I recently changed my aol password and now I cannot get mail. When I go to settings, Mail, Contacts, Calendars the accounts portion is grayed out and will not let me open. How do I fix this problem?

I recently changed my aol password and right after I changed, I cannot get mail. I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK. I go to settings as suggested but the account area is grayed out and will not let me open. Need help on how to fix this problem. I tried sync with my PC and that did not help either.

It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
I found some links on the Yahoo! website that might help:
http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7

My iTouch is telling me it cannot get mail. Server is wrong etc.

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