My itouch just crashed unexpectantly. I can't open the itouch up. Also,nothing would show up even when i plug it in into the computer... What do I do now? please help! Thanks!
My itouch just crashed unexpectantly. I can't open the itouch up. Also,nothing would show up even when i plug it in into the computer... What do I do now? please help! Thanks!
Well plug it in again, and then hold the "Lock" and "Home" button at the same time for about 10 seconds. See if that helps.
Similar Messages
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Safari won't work. It flashes an alert. Alert says that a Suspicious Activity Might Have been Detected. Major Security Issue. How do i fix this? Please help. Thanks!
You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Hello! I was on my Mac and then I clicked on iTunes. Then I clicked on Account, and accidentally removed my device from my Mac, how can I get it back? Also when I plug my iPod into the computer, it downloads everything that is on my computer, how can I stop this. please help! please help!!!!!!thank you
Is the iPod still singed into the account isn Settings>iTunes and App Stores and SettingsZ>iCloudl? If it is then I would not be concerned.
Also see:
iTunes Store: Associating a device or computer to your Apple ID
since you may have started the 90 day window.
For the other "problem", go to iTunes>Preferences>Devices and check the box that says Prevent iPod....automatically syncing. -
When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device on the right hand side of itunes.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
When i plug my iphone into the computer, Itunes cannot be started. Apple was able to help me last time.
Try reinstalling or restarting the AMDS.
For Mac > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
For Windows > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When I plug my ipad into the computer to sync a message pops up saying that the ipad can not sync because there is not enough memory on the itunes library. Do I need to increase the itunes library memory and how do I do this, or do I just need to trasnfer things out of itunes? Thanks.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
When l plug my ipad into my computer it just shows files from the ipad. And doesn't open itunes.
When l plug my ipad into my computer it just shows files from the ipad. And doesn't open itunes...Help???
Check for Update (tap to enlarge image)
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i just installed itunes 12 and now when i plug my ipod into my computer it won't sync I have tried different ipods still nothing
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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I just updated my iTunes and now all of a sudden my iPhone is not syncing into iTunes. When I plug my iPhone into my computer, a thing pops up on my iPhone saying "Do you trust this computer" and I press "Trust" but it still doesn't do anything.
Sorted it out. If anyone has this problem i reccommend visiting http://forums.ilounge.com/ipod-classic-ipod-5g-video/237546-ipod-classic-80gb-fr eezes-itunes-need-restore-plz-help-2.html#post1403546 there's some pretty good advice on it. have to go into control panel and re-format iPod into NTFS file. good luck.
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I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!
Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again. -
My brand new Ipad 2 is not charging the battery with py PC thru USB. Is that normal? When I plug it directly into the wall, it works... Thanks! Sam
It talks extensively about charging in the user guide, and how USB ports on PCs and older Macs may not provide sufficient power to charge the iPad. The user guide is available for free from the iBook store (accessed directly via the iPad iBooks app).
My iPad charges fine when plugged in to the back of my iMac, but I would always prefer to use the mains adaptor to save the strain on my USB circuits (which can wear out if used heavily to power external devices). -
I downloaded the new version of itunes and when i plug my phone into the computer and try and do something in itunes it wont let me because my device is synced to another itunes library. how do i get my old itunes back? or how can i sync my stuff into the new itunes with out deleting anything off my phone? HELP
Copy the iTunes folder from the old computer to your new one.
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When I plug my ipod into the computre no music appears in my library and it says its syched to another library. How do I find said library?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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When i plug my ipod into my computer it is not recharging. The computer doesn't even acknowledge that it is plugged in. Any ideas why? It does have power left so i can use it but i want to recharge it of course. Any input is appreicated.
Plug it into the wall using the supplied charger.
Barry -
I have an Ipod touch 2nd generation 8gb. Metal peice fell out from the inside where the home button is and I lost it. Put the screen plug in and put the screen on and it would turn on but it won't unlock or respond to anything I try to do. PLEASE HELP ME!!!!!!!!!!!!!!!!!!!
Look her and it may give insite on what is missing. Otherwise:
Apple will exchange your iPod for a refurbished one for $99. Likely not worth it for a your iPod. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Repair it yourself if you are up to it
iPod Touch Repair – iFixit
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