My itouch music and videos missing

My itouch keeps deleting my music and videos.  When I plug it into my mac it shows that it is still there, but it's not.  We restored to factory settings and it's still doing it.  Any ideas?

Make sure you have the latest version of iTunes, and the latest firmware for your iPod (v. 1.1). Set iTunes to "automatically update all songs..." and check all songs in your library, then update your iPod again. If everything is still missing from your iPod, try resetting your iPod (hold Menu and Select for about 5 seconds, sometimes longer).

Similar Messages

  • Music and Videos missing after sync

    I recently upgraded my iTunes to 10.5 and my iPhone to iOS 5. after the upgrade my phone worked fine had its music and what not. then I connected it to my computer to charge it. iTunes synced with it which is fine but when I disconnected it after it finished my iPhone said it had no music or videos on it. I connect it to my computer again and iTunes. I browse my phone through iTunes and I see all my music and videos but when I double click them iTunes says it can't find it. I have iTunes setup to automatically sync all checked songs. I did a restore on my phone then restore from backup and the music and videos where back. I unplugged my iPhone and plugged it back in and after the sync they are gone. what's going on?

    Same problem here. After the update, all my music was gone on my iphone. I have try to sync many time and nothing happen

  • How to import missing content for my music and video files from Itune online

    how to import missing content for my music and video files from I tune online.

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Need to get all the files, well music and video, from my ipod touch 5th gen to my itunes libary.

    Need to get all the files, (well music and video), from my ipod touch 5th gen to my itunes libary. (So basically sync the other way to normal)
    Laptop hard drive broke so had to buy a new one and obviously now need to sort out my itunes.
    Did try downloading all my purchased stuff onto itunes but it has missed some things off, and there are some files I did not purchase from itunes so need a way of getting them back on there.
    Sure this question has been asked a million times but can't find anything to help me on here so thought I'd ask.
    -Did have a look at going onto the start menu and opening the hidden items thing but couldn't see any reference to ipod or device on it so wasn't sure how to do it that way.
    -On itunes under my device when its connected, the section about manually restoring and backing up, would that help me? Because that says it will manually back up my ipod to my computer then could restore that back up, obviously I don't want to accidnetally get rid of everything on my ipod so didn't want to try that just in case without checking.
    (And yes I have disabled auto sync to device when conncected!)
    Can anyone help me please? Sorry if i've overcomplicated this!
    Thanks:)
    Chris

    Backing up an iOS device will copy some data to a backup file within iTunes, but this excludes all media.  You can also transfer iTunes Store purchases from the iDevice to iTunes but, without using a third-party tool, nothing else.  As long as you do not sync the iPod with your new library, the media that's on it will remain ... for as long as it keeps functioning, is not lost, stolen, eaten by the dog, ...
    You may also have an option to recover your previous library from your old laptop; as long as its hard drive isn't fried, a computer repair store or technician may be able to extract the drive, mount it in an external enclosure, and copy your data to another PC.  Whatever you choose, there is no real alternative to having all your media on your computer, managed by iTunes, and regularly backed up to another device/location.

  • ITunes automatically unchecked "Manually manage music and videos"

    Hey all, hope everything is well.
    I have a frustrating problem that I don't know how to fix on my own.
    So last night when I plugged my iPhone in to put some songs on, everything worked normally. I was able to edit the info and all that jazz, but today when I plugged my iPhone in...I noticed that I cannot add/delete/edit any of my music. I went into the Summary tab and seen that the "Manually manage music and videos" box is unchecked?! When I check it and apply, it says my iPhone is synced with another computer and all my data will be erased. I have spent 2 days doing album art and editing every single track info and the reason why it p*sses me off is because all of the edited songs on my iPhone are not edited in my iTunes library, so...if I do erase and sync, I would have to do everything over again for approx. 780 songs.
    I guess it`s kind of my bad that I didn`t do all the editing/album art in the library THEN put the songs on my phone.
    Anyway, just wondering if anyone maybe knows why iTunes decided to uncheck  "Manually manage music and videos" for me.
    Thanks and take care!

    You should be able to extract any media not in your library with the tips in  this post from forum regular Zevoneer but I'm not sure what the implications are for your application settings.
    If your IPhone has previously been managed from this library then application settings and data should be alright.   If you transfer any missing purchases into the library with iTunes,  recover any other media using third party tools and then backup the device you should be able to immediately restore the device from the backup to make sure that the device and library are properly paired.
    tt2

  • IOS 7.0.3 will not correctly "manually manage music and videos" any more?

    So, on all my iOS devices, I have always used "Manually manage music and videos" to drag albums from my iTunes library to my iPhones.
    I then use iTunes to delete the albums and replace them with others (I have a lot of music).
    With the iOS 7.0.3 update -- if I delete songs on the phone in iTunes 11.1.2 -- they show (in iTunes) that they have been deleted.
    However, the songs are still on the iPhone when I go back to the Music app.
    Is anybody else seeing this? I filed this (as it wasn't an issue with 7.0, 7.0.1 or 7.0.2), but am wondering if I'm missing something terribly obvious all of a sudden...
    My only options at this point are to manually delete songs on the phone individually or to delete *all* the songs from Settings -- neither of which is optimal.
    I filed a bug on this, but wondered if anybody else ran across this and figured out how to fix it?

    It looks as though I MAY have found a solution after playing with this since last night ... Let me know if it works for you!
    I went through and deleted a few random songs through iTunes on the "On This iPhone" tab ... they still showed on my iPhone but not in the Music part on iTunes. I then clicked sync at the bottom next to the memory bar on iTunes and it seemed to have removed the songs from my iPhone.
    However, my iPhone is saying I have 1 more song than my iTunes is saying which I still don't understand but if I can still manually manage my music I guess it's a small price to pay for the minor confusion.
    Really getting tired of becoming a detective just to work my phone appropriately. Apple should really stop making all these changes and stick to what the customers know and like. Frustrated and annoyed customers won't raise their sales...

  • HT1849 how to import music and video from windows media player

    I want to import my music and videos from the windows media player, and I want to import or put it all in my itunes library. How do I do that. I know there is a button.
    Am I missing it? Can someone help me please. I am working off of a laptop. If that helps anything.

    In Media Player music list, make sure the "Protected" column is displaying. Sort by that column. Any songs that are protected can not be converted to iTunes. You will have to re-rip the CD with the WMP setting to be to not protect the songs.
    I had the same problem with album covers and could never fix it. I just gave up. I spoke with people at Apple stores and nothing they suggested worked.

  • Lost playlists, music and video

    When I connected my 1g Itouch to my computer today, none of my playlists or music registered. I disconnected it and tried to access them on the itouch and found that nothing is found despite the fact that itunes is still showing that the disk space is still being used, although instead of it being marked down as music or video on the summary, it is down as 'other' and I cannot access it. My apps are all still working fine, but I was wondering if there was a way that I could either restore my music and video files so that they are acessible, or, at the very least, a way of removing the items to reinstall without having to reset the whole player.
    If I have to restore the itouch to factory settings, would that mean I would have to pay again to get the 2.2 update?
    Thanks for any help.

    I think restoring the device is your only option. And you don't have to pay for the 2.0 update again as long as you use the same computer that you brought the app from to restore your iPod. You can try to reset the iPod but I doubt that will help much. To reset hold down the Home and Sleep/Wake buttons until the  logo appears (ignore the turning off option).

  • All of My Music and Videos Become Invisible!!!

    hi there.
    i have 2G 16gb itocuh. i gave my itouch to my friend after i take it back it was not truly working. i cant leave the music menü. i try to close and sleep it nothing happend and i try take screenshot after that all screen become white i left it until charge is finish. after that i charge it. its open and when i look my videos and music there is nothing in there and they all using 10gb space in my itouch. i cant delete them. its look "other" in summry of itunes. 10gb Others
    is there nay way to fix it or format itouch????

    Hello.
    Couple questions that will help us better assist and assistance below
    When iPod Touch is connected to the latest version of iTunes
    http://www.apple.com/itunes/download/
    Click on the iPod Touch name under devices. This should give you a summary screen. On the Summary screen scroll down. Do you have manually manage check marked? if so proceed below.
    If Manually Manage is checked. Look on the left hand side of iTunes, On the left hand side you will see the word devices. Underneath the iTunes Store green shopping bag. Might be a few icons down.
    Next to your iPod Touch name will be a gray arrow/triangle icon. Press this so it points down. It will then reveal some additional options below the iPod Touch name. One of them is Music and Videos.
    On music click it. And it then then show all your music in the middle of iTunes. If the music is a black color and not gray. Then you can click and delete the music you want and it will remove itself from the iPod Touch.
    Please keep in mind you want to click on music UNDER the iPod Touch name. NOT on music under the word Library. These are two different areas.
    *If this does not work. You can restore the iPod Touch in the summary screen by clicking on restore.
    Backing Up, updating, and restoring your iPhone and iPod touch software
    http://support.apple.com/kb/HT1414

  • Ipod taking all music and videos of slowly

    so far my ipod has taken half my music, 2 episodes of tow and a half men, 1 episode of family guy, and 5 episodes of survivor but not all at once it has come off slowly over the past week
    i try to restore it, but it says
    your hardware cannot be restored because it is in use with another application
    but I bought it new and its on in use with 1 computer
    can anyone help?

    Hi! Not really sure what you mean.
    Are the entire missing from itunes on your computer or from off of the ipod Classic?
    1. Check you itunes library folder and verify that the entries are missing from the library itself.
    2. If they are present, and just not showing up in itunes, use the add file feature to add them to itunes.
    3. If they are missing off of the classic and are in itunes, do a sync, if you sync all of your music and videos. Check how you sync your movies and videos (all, unwatched)
    Any other suggestion I could make, require more information.
    Hope this helps...

  • IPod Touch 2.0 Crashes 3rd Party Applications, Erases Music and Videos.

    I don't know if this has been happening to some people. I hear it's mainly for FW 2.0.1, but I have 2.0 and I'm afraid to upgrade. Listen to this:
    It's been over a little over a month since I upgraded my iPod to 2.0. I'm browsing through my apps from the AppStore. All of a sudden I open an application my iPod reboots, crashes. Not only that, but I had to wait at least 4min for the iPod to reboot. It *****.
    After it finally reboot, I opened up a 3rd party application, it opens the main screen, and crashes, bringing me back to the SpringBoard.
    This happens to all of my 3rd Party Apps.
    BUT THAT'S NOT ALL: MY MUSIC AND VIDEOS HAVE BEEN ERASED.
    When I plug the iPod into iTunes on my Mac, it thinks the iPod still has music and videos on it. It ***** having to restore every single day.
    Please help me, anybody. I know this has been an issue for those with 2.0.1. Here are my questions:
    -Should I be afraid to upgrade to 2.0.1?
    -How can I stop the crashing of 3rd Party Apps, as well as the erase of music and videos?
    -Can I do this, so I don't have to restore?
    Any help would be appreciated,
    Thank you in advance,
    Xander2008

    This is happening to a lot of people. Check out the discussions all the way back even prior to August.
    No one seems to know the cause but there are many solutions offered to try. You will have to restore or do a full recovery depending on your situation. Again...lots of advice on how to do both in prior discussions.
    Do not restore from a back up. Rather, set your ipod up as a new ipod and give it a new name. Begin by loading your music and videos etc. from your stored library on your pc. You'll find your itouch works like new.
    Next before loading in any applications, review the app store pages selling each app and determine which ones have bugs and crashing issues they are working on or have corrected in their app updates. I've narrowed it down to possibly Advent, Aurora Feint or Converter in my case. We have over 90 free and purchased apps in our library but we have kept it to a bare minimum or 25-30 apps.
    I've also read somewhere in these discussions that the larger mb apps could be at issue with the 2.0 and 2.0.1 updates and something to do with firmware updates? Sorry but I'm not real saavy with the technical side of it but i can tell you that between our two ipod touches we restored/recovered over 16 times from 8/04 to 8/10 because of crashes.
    So far we've been lucky and have been up an running bug free for 3 days. Also, one app started acting strange after i tested it upon syncing so i connected back up to the pc and removed it...that's when i checked online and saw it too had crash issues they were working on.
    They say you can have as many apps as you want on your itouch, so far i'm not testing that theory again...we're taking it slow and choose only what we really really want on our ipod...some say stay away from the gimmicky apps but we have a few on ours that are still working well, crazy lighter, iguide, itarot, campfire, magic8ball...so trust yourself and those that have provided info as well in previous discussions.
    try to find the post from dbmandrake re workarounds for 2.0.1 app install crashes dated 8/9/08...it made sense and got me rolling again.

  • How do i share media (music and videos) between all of my devices?

    i currently have (and attempt to use as much as possible) the following devices:  macbook pro 15", ipad 4, iphone 6 plus 64 GB, and appletv 2.
    i would love it if these devices would talk to each other correctly.  first came the macbook, and i took an internal 2 tb drive cannibalized from my previous pc and transformed it into an external.  that drive is desinated as my media drive, it includes all of my video and music.  the macbook and the appletv talk to each other flawlessly.  every music and video file on that drive is accesible to me using apple tv. 
    next up is the ipad, which includes some of my videos (movies), but no tv shows.  music also does not show up, only options to buy from the store.  but i already have a music library that includes many songs downloaded from the store that dont show up, only some stupid U2 album that i never downloaded.
    finally, we get to the iphone, which i just got.  i get no shared music or videos here at all.
    by the way, all settings are set to share with each device in settings and itunes.  each device talks to one another.  i know this because there is some level of sharing on each device (ie ipad gets videos, iphone shares spreadsheets and other productivity files.  appletv shares everything.  i now want to sync these devices so that they can share the same data while on the same home network.  i should be able to do this, right?
    also, i know that i can airdrop/transfer but thats not really what im looking to do atm.
    thanks
    spencer c

    im more than a little disappointed here.  can anyone recommend another forum please?

  • Thanks for responding.  Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all.  I had numerous apps, music and videos on this touch.  It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch n

    Thanks for responding. Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all. I had numerous apps, music and videos on this touch. It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch now. I have so much data on this, I don't want to loose or have to restore!
    Can you help me?
    Thanks

    If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • I tried to sync my iPod touch to a new laptop and it deleted all of my music and videos. I called tech support and they told me to email iTunes and they would give it back to me. How do I do this??

    I  tried to sync my iPod touch to a new MacPro laptop and it deleted all of my music and videos. I called tech support and they told me to email iTunes and they would give it back to me. How do I do this??

    Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
    As IO said before:
    You can redownload most iTunes pruchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    I do not think it included audio books.

  • Music and Video won't sync to iOS 6 devices

    Hey guys, just updated both my iPhone 4S and iPad 3rd Gen to iOS 6 yesterday and I've been having a fun time with all the features (albiet buggy obviously), but I've come across a very frustrating issue. Late last night while trying to prepare all my devices so that they are clean and ready for today without issue, my iPad and iPhone's memory free space was quite vast. A lot larger than usual, yet iTunes was saying that everything was on both devices.
    Well I checked and my iPad had NONE of my music on there. Well I searched around to find that the iPad actually had only NON-DRM labled songs in the library. Same with my iPhone. Well I was confused because of all things you'd think it to be the opposite. Well regardless, I wiped all music from the iPad and tried a clean install of all music, well that didn't work. I then tried manually dragging songs in and that didn't work. I then tried checking the manually manage stuff box and THEN tried moving music in. Still, squat. Nothing was working for some reason. Even directly moving stuff in there wasn't working. All of my Apps went in fine and my ringtones went in fine (yes, on both devices), but my music and videos would not.
    Really odd predicament and it's quite annoying considering I use my iPad for part time mixing and DJ'ing for electro/house, dubstep and trance. I have quite a library I need on there but I can't seem to get any of it on there.
    Though I did manage to make it worse. After wiping my music from my iPad, NOTHING will go on there. No videos, no music, not even the NON-DRM encrypted songs or movies. It's crazy. At least my phone has some of the music. It SAYS that all of the songs I chose to load on my iPhone are there, yet when I click to play them, my iPhone just instantly skips them. Don't know what the heck is going on and I could totally use some help.
    On phone with dev support now and the lady I talked to wasn't even aware that the dev forums in the dev center were down and just checked around to see when they were going to be back up and I was told "in a few hours hopefully, or in the next 24 hours at the latest".
    So yeah, any help guize?

    hey there i jus recently discovered, all you have to do is highlight the music u want and drag it to ur iphone or ipad tab, ios 6 is just a beta, and it comes with common little flaws like this, but i just kept trying and i noticed it didnt have a option at the bottom of summary to manually manage music; it was changed to manually manage music videos, then i remember when the ipod frst came out we had to drag and drop files so i tried that and it worked, so lemem kno huw it turns out for u

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