My itouch will not back up in itunes so I can not run updates

When I connect my iotouch and try to run a back up before updating it runs forever and will not backup. I can transfer purchases and was able to sync apps but I can not run update because I can not back up.

Hopefully you aren't doing this with a PC running Windows 2000 since 2000 is not supported.
Try deleting the existing backup and manually creating a new backup.
Go to iTunes > Preferences and under the Devices tab, select and delete the existing backup.
Then right-click on your iPod Touch under Devices in the iTunes source list and at the menu window that appears, select Back Up to create a new backup.

Similar Messages

  • Itouch will not get updated

    recently i saw on the apple website that there is a new ipod touch update, so i went on my itunes and it says that the most recent version is the 4.2.1, but on the website it is saying that the 4.3 is the latest update.  how can i correct my itunes to let me update my ipod?

    If you have a 2G iPod then you can only go to 4.2.1. To identify your go here:
    Identifying iPod models
    What version of iTunes do you have on your computer

  • My iTouch will not show movies, but they are showing on my iTunes.  When I try and play them through my iTunes it freezes on me and does not work.

    My iTouch will not show movies, but they are showing on my iTunes.  When I try and play them through my iTunes it freezes on me and does not work.  This problem only occurs whenever I am using my netbook.  It doesn't happen when I use a different computer.  I tried uninstalling and reinstalling itunes and am not sure what else to do from here. 

    You may have transferred all your songs, but your iPad is seeing the library as a different entity.
    The following article(s) may help you.
    Moving your iTunes library to a new computer  

  • I've updated to iOS 5 and now my itouch will not sync.

    Hi There:
    My hard drive crashed and has recently been replaced.  I've downloaded some new songs from iTunes but now my itouch will not sync.  It states something about, "sync failed to start" but doesn't state why it failed.  I would really appreciate any ideas of what to check for.  I'm not really good at this.
    K.

    Did you authorize your computer again? About iTunes Store authorization and deauthorization
    Can you back up your ipod manually by right clicking on it in the device list and choosing backup?

  • My itouch will not let me download apps or music,  it says something about credit, but the app im trying to download is free?

    My itouch will not let me download apps or music,  it says something about credit, but the app im trying to download is free?

    Hi drathbun6,
    If you are having issues connecting to the iTunes Store, you may find the troubleshooting steps outlined in the following article helpful:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Regards,
    - Brenden

  • HT1925 After failed update of itunes yesterday, now will not run with error message "MSVCR80.dll can't be found, APSDaemon.exe not running".  Windows 7.

    After failed update of itunes yesterday, now will not run with error message "MSVCR80.dll not found" APSDaemon.exe will not run.  itunes will not now run.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • My itouch will not allow me to connect to my wifi.  It doesn't even let me get onto my wifi settings.  The button is unhighlighted as well so it won't even let me fix it or choose a wifi network!!!!!!

    My itouch will not allow me to connect to my wifi.  It doesn't even let me get onto my wifi settings.  The button is unhighlighted as well therefore it won't even let me fix it or choose a wifi network-any network!!!!!!  So i can't access NOTHING!!!!  Our other new itouch's work fine (im using one right now lol lol) so it isnt my wifi/router....  My itouch is old lol, I've had it for 4 or 5 years and it's cracked up etc...lol lol.  But it still works great, however, it was out of commission for the past 5 months cuz my computer was not working to sync it and it wanted me to "connect to itunes" and i couldnt at the time...(plug it in to sync)....  And now my computer and iTunes are working and the itunes software is updated as well.   So i have synced my itouch and said itouch is working and restored however it will not allow me to access my wifi settings.  The button is unaccessable and unhighlighted as i have stated above already and am in the process of syncing and restoring said itouch again!!!  Which should take another full day or two lol lol omg!!! 
    Please help :)
    I love my old itouch!!! :( and Miss it dearly lol :(
    Ty in advance for anybody's help with this matter.

    My itouch will not allow me to connect to my wifi.  It doesn't even let me get onto my wifi settings.  The button is unhighlighted as well therefore it won't even let me fix it or choose a wifi network-any network!!!!!!  So i can't access NOTHING!!!!  Our other new itouch's work fine (im using one right now lol lol) so it isnt my wifi/router....  My itouch is old lol, I've had it for 4 or 5 years and it's cracked up etc...lol lol.  But it still works great, however, it was out of commission for the past 5 months cuz my computer was not working to sync it and it wanted me to "connect to itunes" and i couldnt at the time...(plug it in to sync)....  And now my computer and iTunes are working and the itunes software is updated as well.   So i have synced my itouch and said itouch is working and restored however it will not allow me to access my wifi settings.  The button is unaccessable and unhighlighted as i have stated above already and am in the process of syncing and restoring said itouch again!!!  Which should take another full day or two lol lol omg!!! 
    Please help :)
    I love my old itouch!!! :( and Miss it dearly lol :(
    Ty in advance for anybody's help with this matter.

  • ITouch will not reset.  Help!

    My ITouch will not reset.  It has the connect to ITunes icon on the screen, but will not connect or reset.

    Try kicking it out of recovery mode using RecBoot. If that does not work, the articles in #3 in link below to restore it.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • TS3212 Just attempted to download current update of Itunes into my HP windows 7 computer. I've never had trouble before but now it will not run. Runtime Error R6034 an app has make an attempt to load the C runtime library incorrectly. Itunes Error 7

    Just attempted to download current update of Itunes into my HP computer with Windows 7. I've never had trouble before but now it will not run. Runtime Error R6034 an app has make an attempt to load the C runtime library incorrectly. Itunes Error 7

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99714)

  • ITouch will not update to OS5

    iTouch will not update to OS5

    Need more information.
    What happwn when yu click on update/check for update?
    Wha version of iTunes do you have.? You need 10.5.
    What generationiPod do yu have?  Yu need a 3G or 4G iPod.  Ifyou thing you have a n 8 or 16 GB 3G iPod you really have a 2G iPod. Those can only go to 4.2.1. A 32 GB one can be eithger a 2G or 3G.  To identify yours:
    Identifying iPod models
    enter SN here:
    Apple - Support - Check Your Service and Support Coverage

  • My itouch will not connect to my network

    My itouch will not connect to my wireless network i cannot get itunes to connect either ? cananyone please explain

    This is exactly what's happening to me. It says that it is connected but when I try to connect to like safari or iTunes, stuff like that, it doesn't work!!!!!!!

  • HT1386 I have an older iPhone (3gs) and need to upgrade to a newer phone (4S).  I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone.  But not sure how to do that.

    I have an older iPhone (3gs) and need to upgrade to a newer phone (4S).  I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone.  But not sure how to do that.  When I open iTunes it has a button that say "Back Up iPhone", but I'm not sure what that does.  When I go into the sync options it say I have another user account and asks me if I want to merge of replace. I'm assuming it's trying to tell me I have an older iTunes Library, but don't know that.  Geez, maybe people over 60 shouldn't have iPhones, iTunes just bafles me.

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. HELP!!

    I recently purchased the iPhone 5 and my itunes account on my iMac 7,1 will not recognize it as a device. My imac has stopped downloading new updates, it says it is up to date with iTunes 9.2.1. My imac will not run the newest 10.7 itunes either. All I want to do is put my music from itunes on my computer to my new phone. HELP please!!

    i called apple and they are sending me snow leopard so i should, *fingers crossed, be able to run the newer version of itunes. we'll find out for sure in a few days when it arrives

  • ITunes 10 will not run on Windows 7, 64 bit

    I have upgraded to itunes 10 and now it will not run. In task manager the process is running but no programme. i uninstalled all itunes, quick step, bonjour and apple folders. Then tried a clean instal of itunes 10. Still didn't work. Uninstalled again and reloaded v 9.2 and it works. Tried disabling bonjour and ran the instal of 10 again and it still doesn't work. This is becoming a major pain as I am stuck on v9.2.

    Try installing the version 10 again so we can check on a few other characteristics of the problem, seeoh.
    (1) Does your QuickTime Player launch, or do you get an error message of some kind when you try to launch that?
    (2) Try (by way of experiment) disabling the BonJour Service.
    In your Start Menu, right-click Computer and select "Manage".
    Expand "Services & Applications".
    Open "Services". (Maximise the window to better see what's going on.)
    Right-click the BonJour Service and select "Properties". In the "General" tab, set Start-up type to "Disabled".
    Restart the PC, and try launching iTunes again. Does it launch this time?

  • Itunes will not run on my pc after update: see error messageProblem Event Name:     BEX

    Itunes will not run on my pc after update, i get this error message:
    Problem Event Name:          BEX
    Application Name:               itunes.exe
    Aplication Version               10.7.0.21
    Application Time Stamp          504d85d9
    Fault mode Name:               Quicktime.qts_unloaded
    Any Ideas on a fix??

    Fault mode Name:               Quicktime.qts_unloaded
    Try updating your QuickTime Player to the most recent version. Does that clear up the launch errors?

Maybe you are looking for