My iTouch won't respond after the latest iOS update.

After I restart and the Apple logo appears, it shows to plug into iTunes. However, when I do that all I get is the dialog window stating Contacting the iPhone update server. Then iTunes says it won't connect. Any other suggestions?

Thank you but that doesn't work. The dialog box saying iPhone in recovery mode, keeps popping up. I am stuck in a loop. Any other suggestions? I also tried to get it to go to DFU mode holding power and home buttons but that didn't work either.

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After the latest IOS update my apple account is screwed up! It isnt recognizing my password . I cant make any apple purchases ect. What is wrong?

The latest IOS update has totally screwed up my Apple account. What is going on? I cant use or buy apps.

i recently changed my apple id on my iphone and ipad and after the update it is asking for my old apple id and password any help ??

After the latest iOS update (8.1.2) my battery drains in 4-5 hours, on standby (5S 16gb) - and I'm not the only one

Hello,
Since the latest update, my iPhone 5S's battery life has decreased significantly.
In the past, I've never ran into any issues. I have my 5S for over an year now.
Prior to the 8.1.2 update, a full battery lasted for about 24h (usage time >= 4h) to 50-60 hrs (on standby, no usage).
However, after updating, I can see my battery decrease in an alert mode ( about 2-3 % every 3-4 minutes, even on standby).
I've tried all the solutions possible, including but not limited to:
- downgrading to iOS 8.1.1 (I managed to do it, because Apple is still signing the IPSW files). - didn't work, no improvement
- restoring and updating again to 8.1.2 , starting from scratch (I've backed up all my stuff first, restored, updated, set iphone as 'new' , didn't put my data back on) - didn't work, no improvement
I've also chatted with the tech support today and they diagnosed my device, saying:
Quoting support operator:
"Good news, it seems that everything for the hardware side —WiFi, Cellular, and Battery is looking beautiful! That is awesome! Some of the software though does seem to be affecting some things I do see. So, we have found out what the cause is. Next step is getting it taken care of so it doesn’t continue. I want to make sure you don’t have to keep worrying about your battery life."
The only fix they offered was restoring and updating to the latest version, 8.1.2 , again. I've told them I've already tried it, but I thought to give it another try. Unsuccessful again, battery still draining quickly.
I've discussed with another operator about 7 hours later, describing my problem and also told them other users experience this issue too:
Iphone iOS 8.1.2 battery drain remains
No iOS 8 Battery Drain Problems Until iOS 8.1.2
These are only two topics I've found on apple support forums, but many others are experiencing this too.
The technical support employee told me that Apple didn't yet discover this bug and if they do (on a large scale) they will issue an update, or a fix.
That's why I ask you all who have this issue to come and post here, to let Apple know we want our devices to work normally again.
I can't use my iphone if, it drains 100% of battery in 5-6 hours without abnormal usage time!! I also don't think it's healthy for the battery to recharge it 2-3 times a day.
Something needs to be done. I regret every day my decision to update to this version of iOS . I will never update again prior to reading other users' experince on the update.
Please, Apple, do something!
Oh, and by the way, I would go to a service to have this looked into by a specialist, but in my country (and I'm sure there are other countries too) there aren't any Apple services , only shops. And I can't risk taking my phone to a local GSM repair shop, I don't trust them.
Hoping for the best,
Eduard-Cristian D. - Romania

PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

HT4623 i lost my siri button after the latest ios update, what happen

After the lastest software ios update I no longer have siri, what happen?

If you really have a iPad 2 as your tag line states then Siri is not supported on the iPad 2. It only runs on the iPad 3 and later.

Has anyone had problems with the latest driver update for the Lexmark printers? My Lexmark printers won't work with the latest driver update.

Has anyone had problems with the latest Lexmark printer driver update? My Lexmark printers won't work with the latest driver update. If I reinstall an older version of the drivers, they work.

Mine crashed once with new update, but working fine.
I had to delete old printer, restart iMac, and then reinstall
new drivers to get it to work. Would not complete without
the restart after deleting non-working printer. No problems
since and all features working.

TS3274 My Ipad has a black background now and everything is color faded after the latest software update? I restored and reset the Ipad. How can this be fixed?

My Ipad has a black background now and everything is color faded after the latest software update? I restored and reset the Ipad. How can this be fixed?

How much data is being backed-up from each Mac? (see what's shown for Estimated size of full backup under the exclusions box in Time Machine Prefs > Options).
Is there any other data on your Time Capsule, besides the backups?
Most likely, there just isn't room. Time Machine may be trying to do a very large (or full) backup of one or both Macs, and can't. Since it won't ever delete the most recent backup, there has to be enough room for one full backup plus whatever it's trying to back up now, plus 20% (for workspace).
Also see #C4 in Time Machine - Troubleshooting for more details.

TS1372 After the latest iTunes update iTunes no longer sees either of my ipods. Diagnostics says no ipod connected. However my laptop, which is running Window 8.1 does see the ipod.

After the latest iTunes update neither of my iPods are recognized by iTunes, so I am unable to sync. When I run diagnostics it says no device connected. My laptop sees my iPod so I know it is connected. I have tried all of the recommended iTunes fixes and none work. I tried deleting and reinstalling both an older version and the newest version. The older version would not reconize my music libray. Any thouhts?

I tried deleting and reinstalling both an older version and the newest version.
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

After installing the latest iOS update, my iPhone 4S is no longer compatible with Bose Sound Dock...any suggestions?

After I installed the latest iOS update, neither mine, nor my wife's iPhone work on our 12 month old Bose Sounddock...any suggestions?

You can use the stereo input on the Bose.

I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?

I have an older computer and can no longer update. After the latest Apple update I can no longer access my e-mail on my mac. I can view it on my iphone and on icloud. Is there a solution to this problem?

Apple changed MobileMe to iCloud and then restricted iCloud to 10.7 users only unfortunately
If your machine is a 64 bit processor Intel Mac you can upgrade to 10.7 for $29, however a lot of your 10.5/10.6/Rosetta based software could cease to function, especially third party hardware drivers for printers, fax machines, all-in-ones, scanners etc.
http://roaringapps.com/apps:table
Also depending how old the machine is, if it can accept 4GB of RAM (preferred), older video card, may not run 10.7 very well or stable.
My advice is to keep at 10.6.8, get a web based email service that's plaform/hardware neutral, forward your iPhone emails there. Gmail/Yahoo Mail for instance.
When your ready for new hardware and all new software, then buy a new machine.
If your going to go to 10.7 on your present hardware, I advise you clone 10.6.8 to a external drive first, that way you can c boot off the 10.6 disk erase the drive completely (necessary to remove hidden Lion Recovery Partition) and option boot off the 10.6.8 clone and reverse clone.
http://www.bombich.com/get_ready_for_lion.html

ITunes (Win7 x64) is no longer opening after the latest version update

iTunes (Win7 x64) is no longer opening after the latest version update - I have attempted an un/reinstall - can anyone offer other suggestions?
I am running Windows 7 64-bit, and am trying to reinstall the 64-bit iTunes from the iTunes website. I previously have had this working for the last few years with no major issues, the Apple Software Updater has been pestering me for some time so I finally got it to update. However now iTunes will not start, if I select the icons nothing happens. There are no iTunes applications running in the background in Task Manager either.
I look forward to your suggestions.
Thanks,
James.

1. First check if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
2. If that fails, refer to following article to remove SC Files
http://support.apple.com/kb/TS2363
3. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REAPIR.

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file.

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file. HELP!!!

Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
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Apple Consultants Network
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E-mail: [email protected]
Phone: 1-408-454-6649
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Exclamation point appearing beside songs after the latest itunes update.

Good Afternoon,
After the latest Itunes update songs in my the majority of my songs in library now have an ! beside them.
The songs in question appear to be ones that I have brought over from my older devices (downloaded from CDs), I know how to transfer music from my I-pod to I-Tunes and I have had to do this is in the past when I got a new PC however I don't want to go through the process of re-transferring these songs from my ipod back to my itunes again.
However If I have to go through this process again is there a way to cement these songs into my I tunes library and will not disappear again after the next update?
Thanks

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

After the latest iOS 5.0.1 upgrade I can't receive sms (only iMessage)

After the latest iOS 5.0.1 upgrade on my iPhone 4s (carrier is AT&T) I can't receive sms. I can send messages, I assume they are all going through iMessage, but unless someone is using iMessage, I dont' receive a reply. I spent 2 hours on the phone with AT&T and they said its an issue with the latest patch and that apple is working on it. Here is what we did:
1. Soft reset
2. Reset network connection
3. Deleted all messages and closed Messages app
4. Reactivated the phone
5. AT&T checked all the settings on their end
6. Restored the phone to factory settings and restored from back-up
Is anyone else having this problem? And more importantly has anyone been able to fix it? And if so, how?

Try this... You will Not Lose Any Data...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
http://support.apple.com/kb/ht1430

When I update an app it asks for my password (as usual) but now there is no touch keyboard or other way to enter the password. This problem started, I think, after the latest OS update.What's going on?

When I update an app it asks for my password (as usual) but now there is no touch keyboard or other way to enter the password. This problem started, I think, after the latest OS update.What's going on?

I tried a reset and it did the trick.

My iTouch won't respond after the latest iOS update.

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