My itouch won't turn on. All that shows is the apple icon and then the screen goes blue to white. Is there a way to fix this or is my itouch unfixable? HELP ME!!!
My itouch won't turn on. All that shows is the apple icon and then the screen goes blue to white. Is there a way to fix this or is my itouch unfixable? HELP ME!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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I was updating my iPod touch 4g to the ios6 and it told me to hook it up to the iTunes and so I did. After doing that the computer told me to restore I tried and it didn't work. My ipod then was Turing on and off displaying the apple icon then my screen turned white with rainbow colors going down the screen then at some point my ipod had a multi colored blue screen. The screen was no longer blue after I let it die. Plz help I can't find any solutions.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I just updated my iphone 4 with iOS and now my phone will not turn back on! When i try to turn it on it shows the apple icon, then immediately shows an itunes icon with a usb plug! Help!!!
Try Here > http://support.apple.com/kb/HT1808
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I've recently tried reseting the whole Ipod and it came up with an on-screen message saying ''are you sure you want to reset the device? it will take up to an hour and no music or pictures will be restored'' so i clicked ''Yes, Rest'' (or what ever it said). I am now sitting here 24 hours later with an ipod that won't turn on.
i have tried holding the 'power' button down along with the 'home' button for 30 seconds etc.. and nothing is working; it won't show up on Itunes niether the computer. why won't it turn on?If you did not try any items listed here, try them
iOS: Not responding or does not turn on
I still problem make an appointment at the Genius Bar of an Apple store. -
i downloaded an upgrade from itunes last night to os5.1 i think. it said there was a problem with the download. now my phone will not work at all. it just has a picture of the itunes logo ans a picture of a usb cable on it. my computer will not recognise phone either
http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable. -
I thought it might be a compatibility issue with Windows Vista but the same problem happened on a computer with Windows 7. I'm not sure if the Windows 7 problem was resolved, though.
You probably have other problems but for a start right click on your task bar and click on Start Task Manager. In "Applications" if Firefox is shown, click on "End Task". In "Processes" if Firefox.exe is shown, click on "End Process" and ignore the warning and click"End Process" again. Wait for a few seconds then start Firefox in the usual way. There is a chance that this may solve your problems.
If not, you probably will need to do a complete uninstall and re-install. If you can't start Firefox you could try starting in Safe Mode - Hold down Shift key as you double click on the Firefox icon>ignore the page that opens>and Continue. If you've been able to open Firefox you could work through this Troubleshooting Procedure -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
If at any stage you are not making progress, report back here for best advice on an Uninstall/Re-install which is quite likely to be necessary. -
My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?
Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.
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When I turn on my imac all I see is a white screen, the apple icon and a spinning pin-wheel that never stops spinning. My computer is stuck! Any Suggestions?
Follow all the steps at > Mac OS X: Gray screen appears during startup
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My iPhone is flashing the apple logo, and then it turn into black.. And after that, it repeats.. HELP ME
Hello LaugesenDK
Follow the steps in the article below to put your iPhone into recovery mode and then you should be able to restore your iPhone. If you have a back up you can put your back up to get your data back after it completes it restore process.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
My I-Phone 4 is stuck on the apple icon and won't do anything. Help please
Help, My I-Phone 4 is a little over a year old. I have never dropped it nor does it have water damage. I downloaded the new update IOS 7.4 and the next morning my phone was stuck on the apple icon and won't turn on. It's also showing a low battery after charging it all night. Please does anyone have any ideas on how to fix this problem?
LauraAnn41,
Help is our middle name! So let's jump into troubleshooting right away. Have you tried holding the power button and home key simultaneously for up to 30 seconds as an alternate reset? Please give that a shot and let us know how it goes.
EvanO_VZW
Follow us on twitter @VZWSupport -
I had no problem connecting to my network and now all of a sudden I can't connect my iPad. Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss. Anyone else have that problem? I've gone thru all my settings and can't seem to find a way to log into my network. Don't get the option to put in my password. It just give me the name of my network and option of dismiss instead of password.
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
when i plug in the phone all i see is the apple icon on a blank screen. when i unplug it, it shows that the phone did not charge and is critical need of charging. what should i do?
well duh, let it charge. the apple logo means that its turning on
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My iPhone 4 wont turn on, It wont go passed the charging icon and then when I take the charger out it says it needs charge. Its not the charger as iv tried several and holding lock and home button doesnt work please help!!!!!
Hello there, Conorjl7.
The following Knowledge Base article provides some good, practical steps for troubleshooting issues with charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
When I turn on my iMac it comes up with the login icons which I then choose and log into. The password works and I then get the apple icon and the spinning wheel. After about a minute the Apple icon turns into a prohibited icon. However, if I log in under the guest icon, I can access the wifi and get to Safari. I really don't know what to do next. Any help would be gratefully appreciated.
Are you running any A-V? If it's an iMac 21.5, I don't think you're running Leopard, 10.5. Probably at least Snow Leopard, 10.6. This is the Leopard forum.
This article says meant for 10.3.9 and eariler, but contains some still useful suggestions.
http://support.apple.com/kb/TS1411
Try a Safe Boot. Shift at the startup chime and expect a much longer time to boot. This will bring you to a login screen with "Safe Boot" in red.
Look at this as well.
http://support.apple.com/kb/TS1417
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