My itouch wont connect to my itunes account or the appstore even though i have wifi
My itouch wont connect to my itunes account or the appstore even though i have wifi. It wont connect game servers (ex. clash of clans) but it will connect to safari.
Can't connect to the iTunes Store
Try when connected to another network too.
Similar Messages
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my ipad 4 connects to LTE when I am at home, even though I have wifi. LTE is faster so it connects first, which costs me money. I know I can turn LTE off on settings but then when I turn it back on when I go out I forget to turn it back off at home.
My iPad will show a cellular connection even though it is using Wi-Fi as long as I have cellular turned on. Are you sure that your iPad is actually using the cellular instead of Wi-Fi?
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I have a Disney Mvoie Rewards account that is connected to my iTunes account. I have downloaded digital copies of movies I have purchased before such as Thor: The Dark World, but I recently purchased Saving Mr. Banks and it is not loading in my iTunes movie Library. How do I get it to load there once I have redeemed the digital copy code and have confirmed the two accounts are connected?
Go to Settings>General>Date and Time and make sure it is correct, including time zone.
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
With the limit of 5 devices per itunes account, I am wondering if I can have more than 1 itunes account on my computer?
The limit of five applies only to computers, not to iOS devices, if that's what you're concerned with. But yes, you can have content from up to five different iTunes Store accounts on any given computer or iOS device.
Regards. -
Recently i've recovered my iTunes account but the credit i used to have it's gone, how i recover it?
Recently for security reasons i've lost my iTunes account for a while and now i have it back, but the 18.99$ that i used to have are now gone, how can i get back my money for buying apps, music and all that stuff? help please
Hello there, lucozade.
The following Knowledge Base article should provide you with the exact information you need:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Hi, can I move my iTunes library to an external drive without having to consolidate it as my prehistoric computer just doesn't have enough space even though I have deleted everything possible to make room? Please help
Hi, do you know if this works if I then want to move my library to a new computer as that is my main intention bacause my old computer hasn't got enough space for me to add new albums so I want to ditch the computer (its got to be about 100 years old and doesn't seem to cope well with modern technology!!) and start using my laptop for my iTunes. I am at the point now where i'm ready to throw both my computer and iPod out the window!!!! I might point out as well that in trying to clear space on my computer I accidently deleted the Bonjour programme which is aparently needed to use the home share option, oops!!!!
Thanks, Kerry -
Apple tv wont connect to my itune account
i just bought apple tv and it is connected to my wi fi network good signal but when i try to connect to my ituens account it says there was a problem and to try again later whats up why cant i connect to itunes
The following article(s) may help you.
Troubleshooting Home Sharing
Security Software Issues
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful. -
My BBM wont connect to the internet, even though I have a strong internet connection.
Hello!My phone is an Iphone 5 My BBM was working fine until the end of the day, where it would say that it was still "connecting" to my internet, even though I had strong wi-fi. I left it for 45 minutes and it was still connecting. Also, when i was sent a message on there i'd get the "preview bar" or notification and be able to read it from there, but if i were to open the app and look, my messages wouldnt have sent and i cant see theirs either! I have restarted, turned off the internet, tried my 3G etc I have also reinstalled the app 5 times, to no avail.I manage to log in, it loads for a few minuites and then gives me the "temporary server error" However, I made a new account (to see if that would work) and it worked straight away! No loading errors at all!But when I try to use my account, it wont work. Could anybody help me here? Thankyou! xxx
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
Can not connect to itunes store even though i have wifi connection
my ipad 2 used to be registered to my husbands itunes store but now he has left us and i am trying to sync it to my itunes store.
I have plugged ipad to itunes and synced it.
Apple ID on ipad is showing as mine but when i try to download apps, it says can not connect to itunes store.
i definately have wifi acess as facebook is working.
please helpSaw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Does anyone know how to recover songs that itunes has "lost"?
I downloaded them, synced my ipod, songs were added and I was able to play them.
On a recent sync the songs are suddenly "not found" according to itunes. I can't locate them in the itunes folder, so I have no idea where itune put them. BTW-this is not the first time itunes stored songs in a random directory...... Since itune can't find them, they were deleted from my ipodLook, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
I can no longer receive my emails from the icloud to my mac even though it has been doing it fine since I moved to the icloud a number of weeks now. I only get my mail if I log into icloud or I get it on my phone, it is not synching to my iMac. Can someone assist please.
Thanks
DonI tried something similar by adding a new mail account doing the apple id etc but it worked in that it would look for mail but no mail would come even though mail still goes to my phone I was loath to delete my original account just in case the new one did not work as well. So I guess I am a little stuck now.. I hope you can help me to sort it out.
Thanks -
ITunes cannot Location many songs even though they have not moved
I recently noticed that, locations of many songs in iTunes is showing up incorrectly, due to which its playcount, ratings etc. don't sync with my iPhone/iPad. For example
When location of original song is in folder "/Users/SiMac/Music/iTunes/iTunes Media/Music by Artists/Devan/", and
The song is still there in the above folder
However, iTunes now shows the location as "file://localhost/Users/SiMac/Music/iTunes/iTunes Media/Music by Artists/Devan/"
Every time I double the song, iTunes shows up a dialog asking whether I want to locate it, because it doesn't know what the folder shown above in (3) above means.
Is there a way to fix this en mass, because I have thousands of songs, which show up misplaced like above. There is no way in **** for me to locate song by song.Hi SriniIyer,
The steps in this article may assist you in locating the songs for iTunes -
iTunes: Finding lost media and downloads
Thanks for using Apple Support Communities.
Best,
Brett L -
Reporting a problem from my bill just gets me sent around in circles. This has happened before last month, and seems to be linked with the upgrade to iOS 6.0.1. as problems started immediately after the upgrade. My subscription just seems to lock itself out even though it is still current and on auto renewal. Tried all the usual tricks.
All I am getting from iTunes is an automatic reply.
This has been going on since September and the iOS 6.0.1 update. I have been bumped from Times of London to iTunes and back each saying it is the others problem. iTunes is the final auto response after their several suggestions is to go to the creator of the app which does seem to make sense.
It is a bizarre problem. All is okay for about three weeks then I am not allowed into my downloaded copy. If I try to go into a page on the paper which at that point I can see, I get bumped out with a message that a subscription is not available. The app has been re-downloaded (several times from iTunes Canada).
Nothing seems to work. I didn't have a problem with my subscription previously. Have had the paper for several months with no problems.
I have tried to get this message to those who might be able to do something but come up against a brick wall of automated responses. -
II'm locked out my MacBook and its only typing symbols and now I can't re install Mavericks becwise I'm locked out and the numbers won't work to connect to my work when I type nothing ail pop up but symbols instead of letters
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Try changing the security on the router. Start with no securty as a test.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Even though I am ahving WiFi connections at my home, and I have been using the same network for a while, I can't get my IPad connected. The net is working fine as I am using my IMac linked at the same WiFi connection. I already run the reset the network process. Nothing hapenned.
Can I assume that you have connected to your home WiFi network in the past with your iPad? If you have, did you try any really basic troubleshooting steps like restart the iPad or reboot it?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
iOS: Troubleshooting WiFi and network connections
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