My itune freezes when I connect iphone and when I remove iphone it shuts down automatically.

This problem only occurs on my laptop, I tried on my friend's laptop and it worked fine.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Similar Messages

Last Wednesday my iPhone 4 shut down automatically and it wouldn't let me reboot for about a half an hour. It finally rebooted and then it started with the batterty drainage and no service, going in and out of service. What's wrong?

Hi everyone... Last Wednesday my iPhone 4 shut down automatically... I had battery. It took about a half an hour to reboot it. After that I started having trouble with going in and out of service and battery drainage. I do have that update 5 ios... or whatever its called... but I did that about 2-3 months ago and had no problems. I called Apple and they wouldn't do a **** thing for me. I called AT&T and they reset the network... didn't work. I did a hard shut down and didn't work. Now today, every call I had was dropped. So of course this morning when I woke up at like 8:30 am by 10:30 am my battery went from 100% to 35%. ***. Can someone help me???

Hi everyone... Last Wednesday my iPhone 4 shut down automatically... I had battery. It took about a half an hour to reboot it. After that I started having trouble with going in and out of service and battery drainage. I do have that update 5 ios... or whatever its called... but I did that about 2-3 months ago and had no problems. I called Apple and they wouldn't do a **** thing for me. I called AT&T and they reset the network... didn't work. I did a hard shut down and didn't work. Now today, every call I had was dropped. So of course this morning when I woke up at like 8:30 am by 10:30 am my battery went from 100% to 35%. ***. Can someone help me???

Iphone 4 shuts down automatically even when rebooting with the home and power keys

My iPhone 4 shuts down by itself even though the battery is 40% charged. I tried the two button reboot (home+power key) at the same time, it starts first then it quickly shuts down again.
This has been going on for about 4 days in a row now.
Please help
Thanx
iPhone 4
iOS 7.1.2

Howdy asem18,
This article provides troubleshooting tips that can help you resolve the issue with your iPhone 4 restarting unexpectedly upon start up.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
So long,
-Jason

IPhone 4 shuts down automatically

My iPhone 4 shuts down by itself even though the battery is 40% charged. I tried the two button reboot (home+power key) at the same time, it starts first then it quickly shuts down again.
This has been going on for about 4 days in a row now.
Please help
Thanx
iPhone 4
iOS 7.1.2

Howdy asem18,
This article provides troubleshooting tips that can help you resolve the issue with your iPhone 4 restarting unexpectedly upon start up.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
So long,
-Jason

My iphone 4s shuts down automatically

My new iphone 4s shuts down by itself. Sometimes it starts up again and other times it just stays off. Should I just take it back to the Apple store while it is still under warranty?

I have this question too (0) Reply Categories: Phone and Messaging, Voice Control / Siri, Playing Music and Video, Mail, Contact & Calendar, Wi-Fi, 3G and Bluetooth, Syncing, Apps, Basics, Location Services, FaceTime, Internet Tethering / Personal Hotspot, Messages, Safari Tags: wjosten

My iphone 4s shuts down automatically when it's battery percentage is fine.

my iphone 4s automatically shuts down when it has about 50% or more battery life left. when i try to turn it back on it pops up with the low battery symbol. about 5 minutes later i can turn it back on again and the battery will be fine. each time this has happened i have been outside. i have drained the battery and then charged it and i have reset the factory settings. How do i stop this from happening? and do i need to buy a replacement?

It's almost impossible to say whether it's the battery or something else. If you're running 6.0.1 and you've done a restore and set it up as new, there are no other software updates to try.
If there's no Apple Store near you, contact Apple Care. If you can't wait for a replacement phone, you may be able to get an express replacement (they ship you the replacement before you ship them yours, but they will put a hold on your credit card until yours is in their hands).
http://www.apple.com/support/contact/

When I turned my Macbook on and signed in, it has been shutting down automatically and restarting itself immediately after opening the desktop. The error message said, I'd shut down my computer unexpectedly. How can I get it to stop shutting down on me?

Since downloading OS X Mavericks, my computer has been shutting down midway of starting up. Please help! The problem began after downloading the software free update. Now when I start my computer, it will starts up normal but when the desktop appears, there will be an error message that I shut down my computer because of an error and if I would like to open the applications that were open before the sudden shut down I should press continue. Then when I select continue, it will open up another communication window that my computer is restarting because of an error. Then the screen will revert to shutting down and restarting again. This has been going on now all morning. Can someone hlep me on how to resolve this issue?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

When starting my iMac, it shuts down automatically

When starting my iMac, it shuts the apple and turbo sign AND a rectangle with rounded corners. The after less then a minute it shut's down. It won't start up with the cd, does't react in safe mode / reset PRAM. Does any one have an idea? regards Yuri

Thank you for your reply..
-The screen just turns black and the mac stops like one switches it off.
-With the turbo sign I mean the rotating wheel/circle.
-The rectangular is empty..
Since it doesn't react on a SMC reset, I guess your right and I've to take it to a service centre..
thanks again!
regards Yuri

Help! iPhone programs shut down automatically!

Have some time had major problems with my iPhone 4S. 'm Not entirely sure, but think it was after I installed iOS 6th
The problem is that every time I go into any program / app that freezes everything and you come back to the Home screen. It's not just apps but also whether to write sms for example. Everything that was done in the program / app is then deleted. Sometimes you can not even enter the programs / apps and sometimes you can be inside a minute before it freezes. In addition, load it quickly out and the phone seems to work constantly (warmer than usual) even though I do not use it.
Have tried to find solutions, but nothing seems to work for more than a short period. Have tried:
- To restore the iPhone to its original settings in iTunes.
- Making a quick recovery, by holding down both the Home button + mute button for apple shows up.
- Install a new app.
- Reinstall apps (erase + install the app again).
- Restart the phone.
- Complete all updates available for my apps.
- Authorized to my iPhone.
What should I do? I'm really tired of it not working. All tips are welcome!

HI Sue and Welcome to Apple Discussions...
I see your are new to Apple Discussions. Please take a moment and click My Settings on the right side of this page and tell us whether you are PC or Mac and which operating system, XP/7 or Mac/ 10. That way your forum profile is setup. Thanks!
Connect the iPhone to your computer and see if it's recognized in iTunes.
iPhone - Basic Troubleshooting
Carolyn

IPhone 4s shut down by itself at battery 10%, what's wrong ?

Not the first time did I encounter this problem that iPhone 4s shut down automatically by itself at battery 6%-10%.
Does anyone have this issue so far?
Thanks

it will at 10% ... something about it needs the xtra reserve..so when you plug it in it wakes back up right away, but if you let it drain tofar, it takes minutes to get enough charge to wake back up.
Hope thats right ??

Is it really happening,that Iphone 5 is shutting down automatically even if it's newly charged?Thanks

Is it really happening,that Iphone 5 is shutting down automatically even if it's newly charged?Thanks

The iPhone might shut down automatically, if, for example, you are violating the operating temperature constraints (trying to use it when too hot or too cold).

Upgraded to 7.7 but now itunes freezes when I connect my iphone

why does my itunes freeze when I connect my iphone to my computer? My iphone still charges when i connect it so my computer does read it but not itunes.

The following troubleshooting document may be worth a try:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

Itunes freezes when I connect my iphone 4s

My itunes freezes when I connect my iphone 4s. I've tried re-installing & previous versions. When I use another laptop it works so the problem lies with my laptop which is Windows XP 32 bit with latest updates. Can anyone suggest a solution?

Windows 7, XP, Vista: Click the bottom left and click the start button and navigate to
ControlPanel\User Accounts and Family Safety\User Accounts and click Turn User Account Control On or Off and Turn it OFF.

ITunes freezes when connecting iPhone/iPad

iTunes freezes when I plug my iPhone in ... but a dialogue box shown after an hour : {iTunes cannot sync information with the iPhone"iPhone5" because syncing has been disabled on this computer. Do you want to enable syncing?} Then I click {Enable Syncing} and the iphone icon shown in itunes look like loading but still grey... after almost 2 hours, another dialogue box shown : {Syncing cannot be enable on this computer.} Then I click "Override" and it start to backup and then sync. I take 4 hours for every Sync!!

Hi Linc,
Hope this helps us....
11/06/2014 18:05:20.186 iTunes[21418]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:7
11/06/2014 18:05:20.194 iTunes[21418]: tid:b303 - unable to query device capabilities
11/06/2014 18:05:20.267 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 1
11/06/2014 18:05:20.269 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 2
11/06/2014 18:05:20.271 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 3
11/06/2014 18:05:20.274 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 5
11/06/2014 18:05:20.276 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 6
11/06/2014 18:05:20.278 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 7
11/06/2014 18:05:20.281 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 8
11/06/2014 18:05:20.283 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 9
11/06/2014 18:05:20.286 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 10
11/06/2014 18:05:20.288 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 11
11/06/2014 18:05:20.291 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 12
11/06/2014 18:05:20.293 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 13
11/06/2014 18:05:20.295 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 14
11/06/2014 18:05:20.298 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 15
11/06/2014 18:05:20.300 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 16
11/06/2014 18:05:20.302 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 17
11/06/2014 18:05:20.305 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 18
11/06/2014 18:05:20.307 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 19
11/06/2014 18:05:20.309 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 20
11/06/2014 18:05:20.311 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 21
11/06/2014 18:05:20.314 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 22
11/06/2014 18:05:20.316 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 23
11/06/2014 18:05:20.319 mDNSResponder[37]: ERROR: handle_resolve_request bad interfaceIndex 24
11/06/2014 18:05:23.836 usernoted[20274]: Connection does not have the proper entitlement (com.apple.developer.notificationcenter-identifiers) to connect on behalf of com.apple.appstore. All communication will be denied.
11/06/2014 18:05:23.841 usernoted[20274]: Connection does not have the proper entitlement (com.apple.private.notificationcenter-system) to connect to the system notification center. All communication will be denied. center com.apple.storeagent
11/06/2014 18:05:26.389 mDNSResponder[37]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FCC2C004B60 Charles-Evanss-iMac.local. (AAAA) that's already in the list
11/06/2014 18:05:26.389 mDNSResponder[37]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FCC2C004FF0 3.7.7.C.6.2.E.F.F.F.3.0.C.2.6.C.0.0.0.0.0.0.0.0.0.0.0.0.0.8.E.F.ip6.arpa. (PTR) that's already in the list
11/06/2014 18:05:26.389 mDNSResponder[37]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FCC2C006760 Charles-Evanss-iMac.local. (Addr) that's already in the list
11/06/2014 18:05:26.389 mDNSResponder[37]: mDNS_Register_internal: ERROR!! Tried to register AuthRecord 00007FCC2C006BF0 3.0.168.192.in-addr.arpa. (PTR) that's already in the list
11/06/2014 18:05:26.432 com.apple.usbmuxd[19471]: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,934107e7
11/06/2014 18:05:26.433 com.apple.usbmuxd[19471]: _SendAttachNotification Device 88:63:df:09:ab:8f@fe80::8a63:dfff:fe09:ab8f._apple-mobdev2._tcp.local. has already appeared on interface 4. Suppressing duplicate attach notification.
11/06/2014 18:05:27.650 iTunes[21418]: ApplePushService: APSConnection being used without a delegate queue
11/06/2014 18:05:29.515 com.apple.SecurityServer[15]: Session 100100 created
11/06/2014 18:05:31.997 SyncServer[21429]: [0x7feb7950b3c0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284956672 bytes free in charlesevans.
11/06/2014 18:05:31.998 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21429]) Exited with code: 1
11/06/2014 18:05:32.022 iTunes[21418]: AVF error: AVDLoadAllAccelerators machine not supported
11/06/2014 18:05:32.909 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/06/2014 18:05:33.061 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
11/06/2014 18:05:42.101 SyncServer[21430]: [0x7faa515066a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284911616 bytes free in charlesevans.
11/06/2014 18:05:42.102 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21430]) Exited with code: 1
11/06/2014 18:05:43.069 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/06/2014 18:05:43.221 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
11/06/2014 18:05:52.242 SyncServer[21431]: [0x7f7fb0c0bb40] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284850176 bytes free in charlesevans.
11/06/2014 18:05:52.244 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21431]) Exited with code: 1
11/06/2014 18:05:53.229 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/06/2014 18:05:53.381 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
11/06/2014 18:06:02.473 SyncServer[21432]: [0x7f9083d064a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284850176 bytes free in charlesevans.
11/06/2014 18:06:02.474 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21432]) Exited with code: 1
11/06/2014 18:06:03.387 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/06/2014 18:06:03.538 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
11/06/2014 18:06:12.628 SyncServer[21433]: [0x7f9df140ba20] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284850176 bytes free in charlesevans.
11/06/2014 18:06:12.629 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21433]) Exited with code: 1
11/06/2014 18:06:13.546 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/06/2014 18:06:13.698 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
11/06/2014 18:06:22.790 SyncServer[21434]: [0x7fea286066a0] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284846080 bytes free in charlesevans.
11/06/2014 18:06:22.791 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21434]) Exited with code: 1
11/06/2014 18:06:23.706 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/06/2014 18:06:23.857 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
11/06/2014 18:06:32.878 SyncServer[21435]: [0x7fd32a40bc40] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284837888 bytes free in charlesevans.
11/06/2014 18:06:32.879 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21435]) Exited with code: 1
11/06/2014 18:06:33.863 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/06/2014 18:06:34.015 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
11/06/2014 18:06:43.110 SyncServer[21436]: [0x7fecb2c0bd40] |SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 420284829696 bytes free in charlesevans.
11/06/2014 18:06:43.111 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer[21436]) Exited with code: 1
11/06/2014 18:06:44.023 AppleMobileDeviceHelper[21428]: [0x10030c590] |Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
11/06/2014 18:06:44.175 com.apple.launchd.peruser.501[158]: (com.apple.syncservices.SyncServer) Throttling respawn: Will start in 9 seconds
11/06/2014 18:06:49.146 apsd[61]: Unrecognized leaf certificate

Itune freezes when i connect iphone on macbook pro

every time iTunes freeze when i connect iphone or iPad on my MacBook Pro
please advice what is to be done to repair it.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

My itune freezes when I connect iphone and when I remove iphone it shuts down automatically.

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