My iTune Match does not pass from step 1

My iTunes Match does not pass from step 1. Every time I start it I get an error msg (4010). Does anybody knows whats the problem?

There is a robust discussion about this here:
https://discussions.apple.com/message/18858414?ac_cid=tw123456#18858414

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HT204406 my iTunes match can not pass the step 2, it keeps repeat again and again. Pls advise. Thank you.

my iTunes Match can not pass the step 2, it keeps repeat again and again. Pls advise. Thank you.

Very strange. Two items to try:
a. Enable iCloud Status and iCloud Download fields in Song view, sort on status and look for any 'waiting' or 'error';
b. If (a) looks good, establish a new user account, create an empty library and enable iTunes Match, confirm that this provides access to all Songs and is working well.
These are seeking to ensure both no bad Songs or local Library corruption - both are relatively quick.

ITunes Match does not list all my music before signing up. Only the ones i've purchased thru itunes and several songs of my own. Where can I find my 400 missing songs? Being able to store ALL music is the only reason why I signed up. Please help.

iTunes Match does not list all the music I had on my iphone. Not on my phone or iTunes. Only shows the music I've purchased from itunes and none of my 400+ songs. Please help. Thank you.

Is your music in your iTunes library on your computer and has match completed its scan of this library.
jim

ITunes match does not match

I bought iTunes match, but not all the songs of my collection were transfered to my iPhone. I have convinced myself berorehand that the songs are available at the store, but it seems like I do get a download, but it only comes in almost transparent letters and the "cloud" seems empty.

I just got off the phone with customer service at Apple. They told me about 7 times that its designed to upload the tracks it can't find so you can have them on all devices. When I said "I know, but you market the benefit of paying the $25 is that you can match songs you didn't buy from iTunes quickly, and possibly bump up the bitrate. So if it doesn't actually do that and I have to upload all my songs anyway, why not use Google for free?"...
They couldn't supply me with a good answer. Not to mention it didn't seem like they knew anything about iTunes Match to begin with.

ITunes match does not work on my iPhone 4S, but is working across all of my other Macs and iOS devices. All other iCloud services are working fine on the 4S - any suggestions?

iTunes match is not working on my iPhone 4S; it works awesome across all of my Macs and other iOS devices (iPad 2, iPod Touch 4g x 2, and my wife's iPhone 4). Any suggestions? Thanks!

It is not possible to "toggle back and forth" at will. If you associate a device with an Apple ID and you have iTunes Match enabled you must wait 90 days before you can associate it with another Apple ID. See this Apple KB article for more information: http://support.apple.com/kb/HT4627

ITunes match does not show up on iphone

I just enabled iTunes match after it took forever to synch up on my computer, it told me to go to settings -> music and turn on iTunes match. I don't have that option on my iPhone 4 running iOS 5. What is wrong?

iTunes Match has not been released yet.

I have updated my Mac, Iphone 5 and iPad to iOS 7 successfully - however , the iTunes match will not go from my laptop to my other two devices today_ I bought new songs and created a new play list on my laptop but they don't appear on my iphone or iPad

I have updated my Laptop, iPhone 5 and iPadto the new ios 7, however since this was installed on all these devices, when i Purchase mucic on my laptop and create a playlist, the Itunes match is not showing the new music purchases or new playlists on my iphone and ipad- can someone help me out with this?

I can see a extremely slow download of one at a time of the remaining songs. Very disappointed in iTunes, should not take 24 hours to retrieve songs!!!

After update to the latest version iTunes Match does not synchronized music.

It's still working and working and working but not complete synchronization.. Even if I add only one track iTunes Match can not synchronize it. The problem appears on the latest version of iTunes

Yeah, same here...found this posted:
https://discussions.apple.com/message/19678265#19678265
I just don't think it 10.7 is working for 64-bit Windows 7 machines...bummer.

ITunes match does not complete step 2 - it locks at 2149 out of 2150 songs

I'm trying to set up iTunes Match. Step 1 completes but Step 2 does not. It locks at the penultimate song - 2,149 out of 2,150. Not sure why or what to do. Any ideas anyone?

Hi,
It would seem that you may have corrupt file that is preventing completion. You need to find this track and delete it from your library. If you add icloud status column in song view, you will see what has been matched, uploaded or purchased. It will also show what is "waiting".
jim

HT203167 My iTunes Match does not work, it stops after the first step and won't do anything else!!!

Hello, I purchased iTunes Match for my new iPhone five and it is intended to move the music from my computer to my other computer, but it stopped working on my MacBook Pro, it stopped after the first step. So, my question is, can iTunes Match work if the iTunes in question has other accounts attached to it, of not, can I get a refund on a service that does not work?

I am having a similar issue with iTunes Match. It keeps hanging up on the same number of files (11035 of 15455) during STEP 2. I've tried signing out, re-opening iTunes, re-booting, etc. Still comesup stuck for hours. What I also don't understand is why the "iCloud Status" option in "View/View Options" disappears intermittently. It was there when I first booted up this morning and I reviewed all my music files to see if there were any "errors" and there werne't any. But after Match gets stuck on the same file niumber (11035) I 've signed out and re-booted and now the "iCloud Status" check box is missing from "View Options" (only the "iCloud Download" option remains present all the time. Please help. (I've also checked to make sure all the music files are within the suggested bit rate parameters and file type - This is also a brand new iMac out of the box). Running out of troubleshooting ideas and beginning to think this service just doesn't work well.

ITunes match does not work on my iPhone or iPad

I'm one of these lucky folks who has two Apple IDs because Apple decided to change from the single username to a MobileMe account a while back. Since Apple doesn't allow yet to concatenate both IDs, I have to use the single username ID for the iTunes store and the @me.com, actually @mac.com, ID for the rest.
The problem then is when I want to use my iPhone or iPad with iTunes Match. Both devices want me to register to the @me.com ID but the music is under the single username ID. In fact the iPhone and iPad refuse to accept my username ID if it does not have the @me.com suffix.
It's a mess and it does not work for me now. Has someone found a workaround or some way to get iTunes Match on the iPhone and iPad when there are two different IDs on iTunes?
Thanks for your help.

It appears that Apple has no idea how to fix this issue of double Apple IDs and iTunes Match. They decided to reimburse me for the purchase of the two iTunes Match I got with my two IDs. This doesn't solve the issue but at least I'm not out of cash for nothing.

Itunes match does not work properly

The symbol for cloud does not appear anymore in my iTunes library. I have no problems using my iPhone or iPad, only iTunes on the Macmini gives problems.
An other strange thing is that the volume and apeaker choice does not work as it should be on the Mac mini for music that is on my computer. The few albums that are shown in iCloud work just fine.
After I had stopped iTunes match and restarted it. The message was given that all my music could be used through the cloud. On the Mac mini it is not like that.

Hi,
Every music on my hard drive is sored in the regular iTunes music library as .m4a
There is no iCloud symbol showed in iTunes, but I can listen to every piece of music if I use the iPad or iPhone. The music is streamd from iCloud and played on one of mine airpkay speakers.

Itunes match does not save all my changes

Hello all!
So, I'm very upset about how working with itunes match and I need some advises of you.
The situation is:
I'm reorganizing my library on my Mac. (and it's a hard, hard work for me).
After change lots of tags and play lists, how is my surprise when iTunes match undo parts of my work and back some songs and lists the his preview state.
I activate itunes Match only in my MAC and my Macbook, but, untill I finish the entire work I keeping my Macbook turne off.
I thought that it would understand that if I'm doing a change right now, this change is the change that I want to keep.
I already tryed click on the "update iTunes Match" from the "Store" menu, but it didn't work.
I have been fighting with iTunes Match for days.... doing and loosing hours of hard work.
I'm about to surrender and turn it off.
Somebory knows why it's happen and how to fix it?
Am I doing something wrong?
Thank you!

Thank you!
You are absolutely right.
Based on you told me, I created an hypothesis:
- If I want to do many changes in ID3 tag of the same song, I have to do it all in once (or wait a little to change again) because if i change something and change another thing right after, the system will get confuse.
I was doing several changes one after another in the same songs. Like, changing the "Group field" of 10 songs, pressing "OK" and right after changing another field and another after that... We are not in the 25 century yet, kkkkkkk, my mistake!
Now I'm using filters to group all songs for a specific change and do all changes in ID3 tag (in all fields that need changes) at the same time. At the first tests it's working fine.

Itunes match does not finish update and forces itunes to shut down

when i start itunes, imatch automatically tries to make and update till step 3 (loading grahics and remaining songs). then it stops updating with a problem and forces me to close down itunes.

So I have an answer to my own question!
Lot of people watch my query but no help. So I found out how to help myself
I went on the Itunes support and selected my country. Then it proposed me several choices, I took the "Call back" option. You have to check out as it was not so easy to find at first!
I provided my phone details and picked up a time and date.
Guess what? I have been helped properly. First transfered to a different department and then helped till the end.
Apple called me back and spent more than 3 hours to help me go through my problem.
Not easy to share teh feedback, as we had to find out where the problem was coming from.
It was from my library and not from Itunes or Itunes match or internet. The result is that Itunes Match works, all my music is in the cloud now.
What we did was to create a new library and transfer my music to it. Some of it was already there and existing via the cloud and the 3000+ missing songs are now back!
Thanks to the great technical support man from Cork who was patient and very helpful.
We did this in 3 calls, time to have everything downloaded properly in Itunes, the cloud, and match.
So I have to say it is the first time I am helped so well. Thank you again, it works!!!!!!!!
Good luck to you and remember there are also some nice skilled people at the support team.

HT204406 Itunes Match does not finish loading on my PC

I purchased a subscription to iTunes Match. The start process stopped and would not upload my library. All I have in the cloud is music I have purchaes on iTunes in the past. I have made sure that iCloud Download and Status are checked in View on iTunes. I have turned Match on and off several times. Each time I am prompted to Add This Computer, the same one I origionaly purchase Match on. Does anyone have an idea of what the problem is?
Thanks...Rick

Just be patient. The initial scan, match and upload process is not instant. Depending on the size of your library and the upload speed of your Internet connection the scan can take from several hurs to weeks. Let the process run and it will finish.

My iTune Match does not pass from step 1

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