My iTune rental movie is frizzed and I can't watch the rest of the movie

My iTune rental movie is frizzed and I cann't watch the rest of the movie. Please help me in this case!

You can contact iTunes and request a redownload
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

Similar Messages

  • I have Amazon instant video app, and recently downloaded a movie. How and where can I find it?

    I have Amazon instant video app, and recently downloaded a movie. How and where can I find it?

    Your downloaded movie should be in the library tab of the Amazon instant video app.

  • HT1751 Question: Is it possible to move just part of my iTunes content (i.e. TV shows) to an external harddrive, keeping the rest of the content in place?  Several seasons of TV shows are taking up 102 GB of space, and I'm completely out of space on my HD

    Is it possible to move just part of my iTunes content (i.e., only TV shows), keeping the rest of the Library in place?  I have purchased several seasons of some TV shows, which take up 102 GB on my harddrive, inside my iTunes Media Folder.  I don't want to move my entire Library of music and apps etc to the external harddrive (HD), but I rarely watch the TV shows, so wouldn't mind them being located on an external HD, which I would plug in before trying to watch the shows through iTunes?
    Any advice?
    Thanks! 

    I don't think you can simultaneously have two libraries open. But you can have your media spread across multiple disk drives. Just change your iTunes preferences such that the option "Copy files to iTunes Music folder when adding to library" is not selected. That way, new items can remain on your external drive if that's where you add them from.
    The only caution is if you ever add items to your library from some "temporary" location, such as a USB drive. With these preference changes, iTunes would keep the native file on the USB drive, which would possibly lead to you deleting the file and losing the link. So, when you have your preferences to allow you to add new items to iTunes without copying them to the iTunes Music folder, you would want to put the native files in the desired location first, then add to iTunes.
    To move existing videos and podcasts to the external drive, you can either do that as you have been (moving the native files and correcting the ! warning), or simply delete them from the library (but keep the native files) then re-add them from their new location on the external drive (you'd lose play history and ratings though, but may not be an issue for videos and podcasts).

  • HT1657 My movie -- safe House -- froze/stopped with 57 minutes left to play. How can I get the rest of the movie to play or how can I delete it from my iPad and download the rental again?

    My rental movie -- Safe House -- stopped/froze with 57 minutes leftnto play. How can I watch the rest of the movie, or delete it to download it again?

    Welcome to the Apple community.
    Have you tried stopping the movie and trying to start it again.
    Unfortunately you cannot re-download rentals. If the problem continues, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

    I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

    Hi, Jjenjen30. 
    Thanks for the question and I believe we have a solution.  The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option.  I have included a couple articles that will show you how to process these steps.
    Deleting files from the iTunes library and your computer
    http://support.apple.com/kb/ht3842
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content.  I have included the steps on how to let them know.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Cheers,
    Jason H.

  • Watched part of movie last night, and now trying to watch the rest and it's telling me I have to wait an hour and 40 minutes..... What the

    I want to watch the movie now not in another hour or so. If I have to wait the following day to see the rest of a movie, I should get another day of rental.

    Unfortunately even if it's all downloaded, doing relatively simple things can flush the whole download and require it to load/buffer again as you have found.
    AppleTv 2 has been programmed with an assumptiuon everyone has fast unlimited broadband which is untrue - they could easily code the unit to keep the download until you deleted it even if that limited some other activities on the unit until you selected to delete the film.  You should at least have a choice andf not have to redownload.
    Send feedback:
    http://www.apple.com/feedback/appletv.html
    You may find renting in itunes gets around this but some things will only be SD and will need to download fully to itunes before it'ss play in AppleTV under Computer>iTunes>Rentals.
    AC

  • HT1386 My MacBook Pro HD crashed.  It is all up and runmning except for one issue.  I have about 200 songs on my iPhone but have only gotton 53 back on my laptop and those are the songs I purchased via iTunes. How do I get the rest of the songs from iPhon

    My MacBook Pro HD crashed.  It is all up and runmning except for one issue.  I have about 200 songs on my iPhone but have only gotton 53 back on my laptop from my iPhone and those are the songs I purchased via iTunes. How do I get the rest of the songs from my  iPhone back onto my HD. 
    The songs I'm not able to import casme from CD's.  Nothing from napster etc.
    I've tried and tried to import them rom iTunes vis "Library"  " Import"

    Hey kbert73
    I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Using iPhone, iPad, or iPod with multiple computers
    http://support.apple.com/kb/ht1202
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • TS1717 I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?

    I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • Lately, when I play a song from a newly imported cd, itunes moves the song to another location. The song is still in the main list but it is no longer with the rest of the album. Any ideas?

    Lately, when I play a song from a newly imported cd, itunes moves the song to a different location in the library. The song is no longer grouped with the rest of the album. Any ideas?

    Hi, llmrfan.
    I have experienced this as well.  Usually it is something simple in the metadata that iTunes recognizes as different.  Try selecting all the songs at once in that album and get info on multiple tracks.  At that point you can mark them as part of a compilation.  The article below walks you through this process.
    Why aren't songs with the same album art grouped together?
    http://support.apple.com/kb/TS1468
    Hope this helps,
    Jason H.

  • TS4223 My movie I rented via my iphone will not finish processing it has been almost 24 hours and I can't watch it on any of my devices help

    My movie I rented via my iphone will not finish processing it has been almost 24 hours and I can't watch it on any of my devices help

    I get as far as what appears to be restoring my phone then when the software has downloaded, iTunes insists on my phone accepting it's access. I had carried out this action two weeks ago when I had the same issue on my phone and managed to restore it successfully, but it isn't happening now. I have updated iTunes to the latest version since the last time, and also my iPhone to the latest version.  I have had endless trouble with this phone so having gone through all the steps suggested in various forums it is clear that it is an issue with the phone, not helped by the recent iOS and iTunes updates with stricter security.

  • I am running a late 2007 13" MacBook and when I check status of storage it is showing 88Gb of files but on Finder in Movies I cannot find more than 12-15 Gb where are the rest of the files?

    I am running a late 2007 13" MacBook and when I check status of storage it is showing 88Gb of files but on Finder in Movies I cannot find more than 12-15 Gb where are the rest of the files?
    I thought a screen dump of the sttus may help picture what I am looking at.

    Mike,
    That article did seem to confirm that it is not as straight forward as it might seem. Since then I have deleted some of the TV episodes I downloaded on iTunes and the available storage has increased, so I can only assume that when reviewing in finder the files for iTunes are not shown and it would appear one has to go into iTunes to delete them.
    I guess I may need to set up an external hard drive to store TV series etc as long as it is easy to transfer between the external drive and the MAC and subsequently my iPad as well, but that is for another discussion.

  • I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?

    I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?
    Thank you

    So it seems from reading the COMMAND manual that my first issue is that I used a 16GB SD card, and the manual says it will only recogize up to a 2GB SD card. I did use my MB Air's SD card slot and crated a folder and dragged the music files to it, then to the card. So I am going to get a 2GB card and try that next. Otherwise just stick with the iPOD connected. At least that is 8GB

  • Sometimes when I play songs in Itunes by double clicking on them, Itunes will place the song as the first one on the album.  It will chnage the order of the songs on the album, and I can not switch them back to the correct order.

    Sometimes when I play songs in Itunes by double clicking on them, Itunes will place the song as the first one on the album.  It will chnage the order of the songs on the album, and I can not switch them back to the correct order.  This onloy seems to happen when I double-click on the song to play it in itunes.  If I just hit play, this doesnt happen.  As a result, I have several albums now in which the songs are in the wrong order.  Its very frustrating, as this error then transfers over to my ipod every time I sync it.  When I choose the info. for the songs, it has them correctly listed (i.e., it lists the songs as being #1 of 19 on the CD, for example).  But then the song will have placed by Itunes as #5 of 19 for whatever reason.  Itunes does not do this every time, but does it with enough frequency to be maddening.  Any thoughts?

    The problem of tracks becoming de-linked between iTunes and the music files in your iTunes music folder happens for different reasons - this seems to come up fairly commonly in this forum.
    The solution can be to locate each song in the iTunes library, as you mentioned - or, but wait, before I get to that...
    trouble finding the original track in your iTunes music folder? maybe look for it under compilations, or if not using the 'group compilations preference' then look in the folder under the songs artist name, but what song artist name iTunes uses depends on what you have in the metedata tag spot for album artist or song artist. Any varyation in artist name spelling, in the menu item 'get info' metadata for any selected individual track will cause iTunes to create that as a separate artist folder in the library, even names like 'various' or any difference at all (even the word 'the' can change where in your iTunes music folder a track gets placed by iTunes). You can try to use the finder function of find file (finder munu item outside of iTunes) to locate hard to find items.
    Back to how to re-link any de-linked tracks .
    There may be scripts that can help re-link de-linked music files - or, at least provide you a list of such files, Scripts are easy to install and use...
    at Dougs Scripts, there is one called iTunes Track CPR that might work
    http://dougscripts.com/itunes/scripts/ss.php?sp=itunestrackcpr
    or, if you just want a list of de-linked tracks, go to
    http://dougscripts.com/itunes/
    and find the script called List MIA's, this will create a text file listing all de-linked tracks
    if you review the thread at
    https://discussions.apple.com/thread/3633708
    also the thread at
    https://discussions.apple.com/message/17513078#17513078
    you may find more insight into dealing with this kind of issue there, although some of that thread may not apply to your case, aspects of it might help.
    Good luck.

  • I had iTunes on my old computer and I am trying to get all of the same music on my new computer. I have download iTunes and signed in, but it is not showing up in my library. How do I get all of my old music back?

    I had iTunes on my old computer and I am trying to get all of the same music on my new computer. I have download iTunes and signed in, but it is not showing up in my library. How do I get all of my old music back?

    It does not magically appear in a new place.  It will only be where you put it.
    Copy everything from your old computer, or your backup copy of your old computer, to your new one.

  • Why is itunes so hard to use - and why can't apple fix it?

    why is itunes so hard to use - and why can't apple fix it
    I dont know anybody who likes the way itunes works.'
    This last version is beyond awful. It took an already hard to use program - but one that I had at least figured out and made it even harder.

    Wendy,
    If you are experiencing a particular problem, please post specifics, and most likely someone here will be able to help.

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