My itune stopped working. i'm going through withdraw.

my itunes stopped working. it will not open. i tried to re install and repair. now it is telling me i don't have privileges to modify this file. i've read other post and tryed a few different things but no luck.

i have been having this problem for 2 weeks now. i have written apple support twice and they keep telling me it is my isp. when i call them they tell me to call apple. so i finally kept reading on here and just now decided to do some of the suggestions. what i did that worked was totally turned off my norton anti-virus and it allowed me access. so i just turned it back on when i got off of the itunes store.

Similar Messages

  • Attempting access to store and itunes stops working?

    attempting access to store and itunes stops working?

    hiya!
    you've got a standard 32-bit version. the x64 version has an "x64" mentioned in that screen. for a little more info on that, see:
    http://www.ittvis.com/services/techtip.asp?ttid=4040
    i was checking, because the error message you were getting was very similar to one folks can get if they've got a problem with their QuickTime on an x64 PC. itunes needs a functioning QT to work correctly, and a broken QT can cause problems with viewing the Music Store too.
    try to open your QuickTime. does it launch properly, or do you get an error message?
    if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
    download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes launch properly again?
    (if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
    love, b

  • Itunes stops working and I get an error message "APPCRASH" when I try to play a downloaded TV show. I have udated Itunes and removed and reinstalled quicktime.

    When I try to play a downloaded TV show, itunes stops working and I get a error message "APPCRASH". I have updated itunes and removed and reinstalled quicktime.

    Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
    ... and click OK.
    Quit the QuickTime Player if you have it open. Restart the PC and try watching the videos in iTunes again. Do they play now?

  • ITunes stopped working. Error 7 (Windows 127)

    Suddenly iTunes stopped working. 
    At first my HP Pavillion showed the message "Error 7 (Windows 127)". I googled it, and found  a couple of suggestions. I tried to uninstall iTunes and related program files in the right order, but it didn't work. 
    Now I get this message, and it doesn't help to uninstall iTunes. I allready tried it several times. 
    After googling the message above, I tried to open the iTunes setup file with winRAR, but that didn't work either. 
    Now I get this message:
    Something about the procedure point of entry ADAdPolicy... is not found in the DLL-library.
    When I click 'OK' I get the same message, as I did to begin with "Error 7 (Windows 127)". 
    What am I doing wrong?
    I've spend more than 10 hours total, solving this problem, so if anyone can help me, there'll be best wishes and happy thoughts send your way

    Hi @TroelsDanmark ,
    Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Pavilion Notebook and not being able to use ITunes. Can get to safe mode with command prompt?  sfc /scannow would scan your system for errors at the command prompt.
    Are you downloading ITunes 12.0.1 for Windows ? Current download available here. 
    Do you have 400MB of available disk space to accommodate the download?
    First, try to click the Windows icon, type services in the Search box, and then click or tap View Local Services. Scroll down to the Windows Installer. Startup type should be - Automatic, and Service Status should be - started
    Restart the computer after this step and try installing again.
    You could try this Microsoft fix.
    Please let me know how this goes.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • I can't subscribe to Match on Win 7 with iTunes 10.6.3.25. When Apple ID auth window comes up iTunes crashes with "iTunes stopped working" and iTunes closes.

    On Windows 7 with iTunes 10.6.3.25 I cannot subscribe to iTunes Match. In iTunes I click on iTunes Match in the left pane then click the "Subscribe for $25 a year" button. A window that looks like I am going to be asked to login using my Apple ID and password starts to come up but then an error occurs and I get a window that says "iTunes stopped working" then iTunes closes. What can I do ?

    I've also read somewhere about using Win Rar to extract files to do with apple mobile device support from the itunes installer file, would you recommend that to? I don't really fancy the idea of doing anything that involves my registry because knowing me I'll end up screwing my laptop up for good lol
    It's a little more involved than just doing a standalone AppleMobileDeviceSupport64.msi install, I'm afraid. The relevant drivers in AMDS are not digitally signed for 64-bit XP, so you have to force XP to accept a driver install that it would try its damnedest to not do. There's no driver issues for other 64-bit componentry in the installer package (I think the GEAR drivers install on XP 64-bit systems), but I believe there's still a bit of fancy footwork involved in getting them installed too ... although it's been a long time since I've looked at an instruction set, and I might not be recalling those things correctly. (So if you're not comfortable with system modifications, it might be best to steer clear of the Orca-based techniques ...)

  • Whilst downloading new version 11.1.4.62 yesterday Itunes stopped working and I now get an error message MSVCR80.d11 was not found. I have uninstalled I tunes and reinstalled it and Ihave also taken the recommned patch to recover the MSVCR problem.

    I was using my Dell PC (Windows Vista) on the 24th January 2014 and I was lstening to music via my Itunes programme. a window appeared alerting me to the need to take the new 11.1.4.62 Itunes update.
    I should have stopped Itunes and then installed the updated programme but absentmindely I cliked on the upload icon.
    Everything carried on as normal unitl around 70% the way through the upgrade when Itunes stopped working.
    An error message appeared 'Itunes Helper exe - Unable to locate component. This application has failed to start because MSVCR80.d11 was not found.' i was advised to uninstall and reinstall Itunes as that may fix the problem.
    It didn't!
    I then researched this issue on Google and was advised that if the reinstall of Itunes didn't resolve the issue I should download and install Microsoft Visual C++2005 Service Pack 1 Redistributable Package MFC Security Pack and run it. Did this and reinstalled Itunes again. Still doesn't work.
    Where next?

    Yes I have had the same problem today. Wish I had`t bothered to carry out update as everything was ok before.

  • Itunes stops working with vista

    Has anyone had problems with itunes stopping working with windows vista? I have tried all the upgrades but itunes still stops working when playing songs and videos.

    Tizzy79,
    Your computer is blue screening. This is frequently caused by problems with driver conflicts or a computer virus. Make sure you've scanned your computer for viruses and spyware.
    If that doesn't help, let's capture a minidump of the crash and send it to the Apple engineers to analyze.
    To set up your machine to capture a minidump, right click on "My Computer", select "Properties". In the dialog that comes up, select "Advanced System Settings" on the left. In the dialog that comes up, select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
    You need to send that file to our buddy Roy, [email protected] Make sure that you include:
    (1) the mini dump file.
    (2) the link to this thread.
    (3) a one line description of your problem, i.e. "iTunes Blue Screens Vista".
    (4) the username that you're using here in the discussion boards.
    Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get that information, the message is just going to get dropped on the floor.

  • ITUNES STOPS WORKING WHILE SYNC.

    i have an iphone 4 ,windows 7 os .my itunes stops working just when it completes the 2nd step of backing up during sync.i reinatalled itunes 10.5.3.3 many times but no use. HELP....!!!

    Problem solved!  The workgroup name for the PC and the MyBookLive were different.  I changed the names to be the same and remapped the MyBookLive iTunes folder to a drive letter on the PC.  I then changed iTunes to use the library through the mapped drive (instead of the fully resolved network name), and sync now works with the iPad.  I still don't understand why it didn't work before because iTunes is still using the same library.  It's just accessed differently

  • ITunes stopped working? ITunes closes. win8 64bit

    Hi,
    Just got a new Dell XPS Windows 8 64bit.
    Installed iTunes.
    Ran it for the first time; tried to connect to the iTunes Store and got an error: "iTunes Stopped Working".
    Application closes.
    I have tried reinstalling; same issue.
    Can you help please?
    Thanks

    Hey sergekhachatour,
    I would run through the suggested troubleshooting steps in the following article:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Take care,
    Delgadoh

  • Itunes stopped working, missing MSVCR80.dll

    Suddenly, my itunes stopped working. It told me to reinstall. however, when i try, it fails to reinstall. It gets as far as 'startign services' then stops, saying I don't hav eprivileges to continue (on my own laptop!!).
    Then when I try to open itunes i get a message that I am missing MSVCR80.dll
    What is going on? How can I get my music back?

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • I uploaded the newest version and itunes stopped working!

    I uploaded the newest version and itunes stopped working!  This on my windows computer at home, can anyone help?  Sorry,  by not working I mean I click on the icon and itunes starts up - shows me the library screen with all my music on it, says accessing account and then pops up a message saying it has encountered a problem and needs to close.  When I say ok, it closes and goes away!

    This is CoconutDonuts solution and it worked for me
    May 17, 2014 2:44 AM (in response to Kittyinaz)
    Just fixed this issue for iTunes for Windows with minimal damage, try:
    1. Browse to "C:\Users\<YourUserName>\AppData\Roaming" in Windows Explorer.
    2. Rename the "Apple Computer" folder to "Apple Computer-old".
    3. Start iTunes
    4. Close iTunes
    5. Copy the file "iTunesPrefs.xml" from "C:\Users\<YourUserName>\AppData\Roaming\Apple Computer-old\iTunes"
    6. Paste the old "iTunesPrefs.xml" into the new "Apple Computer\iTunes" folder iTunes just created (not the one you renamed) under "C:\Users\<YourUserName>\AppData\Roaming\Apple Computer-old\iTunes"
    7. Overwrite the new iTunesPrefs.xml with your old copy of the file.
    If you don't care about losing your iTunes preferences then you can just do step 2. You can always go back and grab things from the old folder later if you realize you wanted to have your EQ settings, individual track gains, etc...
    THIS WORKED FOR ME

  • I upgraded my iPad (3rd gen) to iOS 7.  When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down.  What can I do?  I am using a Windows 7 machine.

    I upgraded my iPad (3rd gen) to iOS 7.  When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down.  What can I do?  I am using a Windows 7 machine.

    Hi thanks for the encouragement.  It's not that the severs are "swamped", iOS 7 has been successfully installed.
    I can't access the apps list in iTunes because it *****
    down.  Its pretty frustrating because many of my apps require me to manually transfer files into iTunes first to view
    them.  Not sure if the servers being swamped is an issue for me, unless they release a bug fix through another version of iTunes.
    Has anyone else had this problem?  My iPad is pretty useless unless I can access my app list in iTunes....

  • I Have trouble redownloading my purchase because it keeps staying itunes stop working or boujour is disabled

    I have trouble Re Downloading purchase on ITunes and it keeps saying ITunes stops working What should I do?
    Why Does it say Boujour is Disabled?

    Hello Caramel89,
    Lets start with fixing one issue at a time. First, lets try and get iTunes from crashing on you by checking out the article below. It will walk you through opening up in Safe Mode, trying to open iTunes in another user, and even remove iTunes and its associating software and reinstalling it. Once that is done, test to see if you can download any past purchases and if you are still having issues, let me know what you are experiencing and I will come back with some more troubleshooting for you. 
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    -Norm G. 

  • ITunes stop working during restore

    Hi guys,
    I'm from Penang. there is some problem with my phone. during updating to ios 5.0.1, suddenly my phone stuck and after that, the apple logo keep on appearing. i tried to restore but somehow, during restoring my phone, iTunes stop working because windows detect some problem. already tried several times but still failed. now my phone still in recovery mode. can anybody help me?
    thanks

    Have you tried running the network and connectivity diagnostic?  Might give you more info too.  See if you are the admin user, see if it says iTunes not allowed through firewall. Also, can you see the iTunes store pages?
    But yes, uninstalling your security software would be a good troubleshooting step.

  • Each time I try to synch photos from my Windows 7 PC to my iPad2, iTunes stops working, and the error report says Problem Event Name:     APPCRASH   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec35

    Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
    Problem Event Name:                          APPCRASH
      Application Name:                             iTunes.exe
      Application Version:                           10.3.1.55
      Application Timestamp:                    4deec351
      Fault Module Name:                          ntdll.dll
      Fault Module Version:                        6.1.7601.17514
      Fault Module Timestamp:                 4ce7ba58
      Exception Code:                                  c0000005
      Exception Offset:                                0002e3fb
      OS Version:                                          6.1.7601.2.1.0.768.3
      Locale ID:                                             1033
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
    I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
    Any suggestions?

    I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
    I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up  again as soon as I click on the "Synch photos from" button.

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