My itunes account has been block due to i forgot the answer of my security question

My itunes account has been block due to i forgot the answer of my security question

If changing your password does not solve then contact itunes support

Similar Messages

  • HT5312 I forgot the answers for my security questions, now I can't get into my AppleID. All because my rescue email address has been deactivated due to inactivity. Now what?

    Here is some bad luck.
    I forgot the answers for my security questions. I want to buy an app in the app store but Apple keeps asking me these questions I can't remember the answers to. All because my rescue email address has been deactivated due to inactivity. Now what?
    I tried to create my old email address again, but funny enough it told me that specific email address was already taken....

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100112)

  • I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

    I  recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96653)

  • TS2446 I can not purchase on ITunes for the first time because I forgot the answer to my security questions, is there a way I can log into my account and figure out the awensers to the questions?

    I can not purchase on ITunes for the first time because I forgot the answer to my security questions, is there a way I can log into my account and figure out the awensers to the questions?

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • Hey guys, I forgot the answers to my security questions. Recently iTunes asked me for the answers, since I forgot I'm now unable to purchase anything :( help please

    Hey guys, I forgot the answers to my security questions. Recently iTunes asked me for the answers, since I forgot I'm now unable to purchase anything :( help please

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • How can i buy music off itunes when i forgot the answers to my security questions?

    how can i buy music off itunes when i forgot the answers to my security questions?

    How to reset your Apple ID security questions
    Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
    Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions. 
    If that doesn't work, or  there is no rescue email link available, then you will need assistance from Apple Account Security. Follow this procedure:
    click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later. 
    Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.  Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.
    The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
    Regards.

  • I forgot the answers to my security questions on Itunes and I would like to know how I can reset it?

    I forgot the answers to my security questions on Itunes and I would like to know how I can reset it?

    You need to go to https://appleid.apple.com and log into your Apple ID account. You can work from there.

  • I forgot the answers to my security question, now I can't purchase things on iTunes. How would I be able to change that?

    I forgot the answers to my security question, now I can't purchase things on iTunes. How would I be able to change that?

    Click here for information. If you can't reset them through the methods described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (94283)

  • How can I log in to iTunes on my new iPhone if I forgot the answers to my security questions

    How can I log in to iTunes on my new iPhone if I forgot the answers to my security questions? I set it up years ago

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (77287)

  • TS1368 I forgot the answers of my security questions of iTunes account, what to do?

    Hi Team,
    I need your urgent support, as I have forgotten the answers of my security questions so I am not able to purchase anything from apple store as it's my first time to purchase !
    I tried many times to answer the questions but I couldn't remember the answers and now i am unable to even trying to try more answers ! I am stuck now and urgently I need to purchase applications from Apple store, could you please help?

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
    If you've disabled your account then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
    For your security questions, if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try that link if you can't get your account enabled via the above)
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • What can I do if I forgot the answers to my security question and I don't have a verifying account?

    I'm trying to buy an app, but I have to put the answers to my security questions, and I don't temember them! And I don't have a verifying account to restablish my questions. I don't know what to do!

    Try contacting the ExpressLane at https://Expresslane.apple.com and the iTunes and iTunes Store

  • I cannot purchase anything because I forgot the answers to my security questions. How can I continue to purchase songs with my account?

    I tried buying a song off of iTunes and I have the right password, however it is asking for the answers to my security questions. I don't remember them and I was wondering if I was going to be able to continue and purchase the song

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95690)

  • HT5312 i forgot the answers to my security questions (best childhood friend, least favorite teacher etc.) and as a result i am not able to purchase anything on my phone. Apple support has no solutions, what do i do?

    I have forgotten the answers to my security questions. (who was your favorite childhood friend, who was your least favorite teacher etc.) As a result, every time i try to purchase something like an app or song on my phone, I can't. It always asks me for the answers. Apple support has no solutions, what do i do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot the answers to my security questions so I went to my account to change them, but the email account they send the security info to no longer exists and I don't know how to change it. Can anybody help me?

    I forgot my answers to my security questions so I went to my account to change them, but the email accout that they send all the security info on how to change them no longer exists and I don't know how to change that email with knowing my security question. Can anybody help me?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (122370)

  • HT1904 How do I get into my iTunes account if I forgot the answers to my security question

    How do I get into my iTunes account if I forgot the answers to my security

    You will need to contact Support in your country to get the password and security questions reset : http://support.apple.com/kb/HT5699
    When it's been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

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