My iTunes account is asking me to answer security questions I never answered

See: http://support.apple.com/kb/HT5665

Similar Messages

I have to create a new iTunes account as I cannot remember the security question answers to my current account, how do I move over my purchases from my current account to my new account?

I have to create a new iTunes account as I cannot remember the security question answers to my current account, how do I move over my purchases from my current account to my new account?

fayry wrote:
... how do I move over my purchases from my current account to my new account?
This is not possible...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs > http://support.apple.com/kb/HE37

Redeemed an iTunes gift card. New computer, need to answer security questions. Forgot answers, tried to reset them, but the reset email is being sent to an email that is deactivated. HELP.

Redeemed an iTunes gift card. New computer, need to answer security questions. Forgot answers, tried to reset them, but the reset email is being sent to an email that is deactivated. HELP.

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94700)

Im trying to download a song on my new computer and im being asked to answer security questions ive never been asked

I am trying to download a song on my new computer and im being asked security questions ive never answered before.....help

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(89295)

My iTunes Account only displays 1, not 3 security questions. WHY?

This has been a problem from he#l!!!
My iTunes account only displays *1*, not 3 security questions.
I cannot d/l any digital downloads from the external blu-ray combo disks w/downloads, as iTunes is DEMANDING 3 security questions.
I've been informed that I need to create a "rescue e-mail" --- I've reset my password account over 20 times (at appleid.apple.com) and the system doesn't show a selection for rescue e-mail (I can add multiple alternative e-mail addresses).
Has anyone else found a solution to this? Does Apple need to effect a master reset to my account????

It was already unchecked and im not quite sure what you mean by "click-to-drag"
Also, I can back up my iphone and it will sync genius data. Just not the recent music I downloaded.

HT201363 whenever i want to download an app, they ask me for 3 security questions. I answer them and then it says "session has timed out". And then the whole process repeats itself. How can I download a free app if this keeps coming up?

Whenever I want to download a free app, it asks me for 3 security questions. I answer them. Then it says "session has timed out". Then the whole process starts over. How can I get around this?

Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine

Trying to download an app but, I get prompt to answer security questions. I answer the questions but, then the session times out.

Trying to download an app but, I get prompt to answer security questions. I answer the questions but, then the session times out.

I have this problem too, I don't know what to do.
Could it be a connection issue to do with the ios 6 update?

HT2731 Why does itunes keep asking me security questions I never answered while setting up my account and what should I do?

ITunes won't let me purchase apps because it contiues to ask me security questions that I never setup. For example, I set up the following:
Name of my best friend in High School?
It keeps asking me about my first pets name and my favorite book as a child.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(113734)

I need to get into my iTunes but its asking me from my security questions and I have no clue what it is I have tried everything! Please help

I just bought a 50 dollar iTunes card but now it's asking for my security questions and I have no clue what those are please help I'm begging

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Is there another way into an iTunes account? Besides email verification and security questions? I'm not trying to hack I have rather extrodinary circumstances!

Alright so I had an iTunes account that as you'd expect was linked to my email. Long story short my email got hacked and hotmail shut it down because my email address which I could no longer get into was sending spam to all my contacts. Anyway I used to keep a lot of the same passwords for different things and I realised that I had the same password for my email as I did for my hotmail so I decided to change both the password and the email of my iTunes account but then I encountered some difficulties. I had to either answer the security questions or verify my email. I'd long since forgotten what I'd put for the answers of the security questions so now I was stuck. So I called apple and the guy helped me 'sort it out'.
I got my new account with its new email and new password and new email. But here's the thing now I can't get any of my old purchases. I've basically lost everything! So I need to get back into the old account and I've managed to get my broken old email restored so it should work now. But it doesn't the verification email doesn't come through! I need to get back on my old account. Someone please help!

You can't get any of your purchases because you created a new Apple ID, you didn't change the email on your old one. App and other content is forever tied to the Apple ID used to purchase it. There is no way to transfer them and no way to merge Apple IDs.
You need to call Apple back, explain the situation and tell them you need to change the email on your old Apple ID - NOT create a new one.

I am trying to buy things off of itunes but it says to put in security questions so i answer the questions with the right info. i restet the questions and it still says it is wrong what do i do?

help me

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT201303 I've just purchased an iPad I've already got an iTunes account but I've forgot my security questions how do I purchase items on my iPad

Forgot my security questions

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

HT5312 how do i change my security questions i never answered them how am i supposed to know them

apple why cant i change my security questions?
<Edited by Host>

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

Security questions i never answered?

Why is it asking me to answer questions i never answered

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(77969)

HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

Dude same here

My iTunes account is asking me to answer security questions I never answered

Similar Messages

Maybe you are looking for